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Top positive review
23 Jul 2023
Verified review
Very pleased with mower, ease of purchasing and speedy delivery by DPD.
This mower was not the cheapest option but I read various reviews from different places and it came out on top. I hope it will prove as reliable as my last small electric mower (Flymo but the same model was no longer available anywhere. Time will tell. That is the problem with reviews isn't it? Performance of things like this and longevity can only be reviewed after say a year and NOT at the point of purchase!!!
Absolutely awful experience. My mower arrived with missing parts. I contacted them immediately via phone, was advised to email in, followed their instructions. They ignored emails, were difficult to get hold of on the phone, didn't take any of the action they said they were going to. After nearly a week of waiting for them to send the missing parts they still hadn't so I decided to return. Again no communication, didn't acknowledge the return, and didn't refund despite stating they would. Had to go through PayPal disputes to get my money back. Avoid these lot at all costs and go to literally any other supplier!
Appalling communications. After buying I heard nothing for several days. I emailed, as you have no phone line. The reply was rude and uninformative.
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12 Oct 2023
Verified review
Money was taken at the time of the order, no confirmation email and the parts hasn’t arrived.
No response when I email the company.
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22 Sept 2023
Verified review
I was sent incorrect parts and have sent them 2 emails requesting the correct parts or a refund and have had no response.
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1 Aug 2023
Verified review
Item was miss delivered twice
Finally arrived after nearly 2 weeks
Upon examination next day was found to be damaged
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18 Jul 2023
Verified review
Said stock availability but couldn’t supply but took a week to get to that decision. Did refund next day though
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31 May 2023
Verified review
The website said the item was compatible with my mower but when it turned up it did not fit
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Answer by mowers-online.co.uk
31 May 2023
Hi,
Thanks for taking the time to leave a review. You ordered a genuine fuel cap for a Briggs and Stratton engine. Our product page provides detailed information on the models it fits and this information was supplied to us by Briggs and Stratton themselves.
However, your purchase is covered by our 90 day money back guarantee so please return it for a full refund.
Kind regards
The Mowers Online Team
12 May 2023
Verified review
You are asking for a review when something I ordered over a week ago hasn't arrived
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Imported Reviews
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