Ordering was very easy on line and I am looking forward to getting my new mower however apart from an order conformation have heard nothing from them, which is a bit concerting, when you have paid a lot of money.
I emailed them to get an ETA for delivery and was told it takes between 1-4 days and I would get a dispatch and tracking email. These times scales have now passed and despite a follow up email t them I haven't heard anything back from them so still no mower
I ordered part for mower which matched website description Wrong part! Initial contact with company was good and then very very slow to read and respond to queries and request for different part.
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5 days ago
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Purchased a mower and later told it should have been removed from the website, payment was returned so no issues and actually got the same mower cheaper elsewhere
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5 days ago
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Still waiting for delivery that was ordered on the 10th of October now 27 th
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14 Oct 2024
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Ordered an item never arrived- not dispatched. Difficult to contact.
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16 Oct 2024
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Haven’t received my package yet!
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18 Sept 2024
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Excellent support
Product I ordered was delivered quickly but unfortunately could not be assembled as one of the parts did not fit. A quick call to the support desk, and a helpful agent agreed that the product experience did not sound correct and arranged for prompt collection. After a short wait for the product to be checked, a new appliance was sent out and arrived today. This time the assembly was easy and off we go. I get that manufacturing issues sometimes occur but the handling of the issue was excellent. Thanks.
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23 Sept 2024
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Good experience
Read some of the online reviews of this company, which were not all favourable, but still went ahead and ordered a mower battery and charger - as the advice I had been given online about my purchase had been helpful. The battery was at a good price and arrived as planned and was perfect for the job. Am a happy customer :-)
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25 Sept 2024
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So helpful in trying to find the part that I required, although not successful.
Thank you very much 😉🤓
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23 Sept 2024
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Spot on - excellent service.
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18 Sept 2024
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Very helpful
Very helpful, technicians reviewed video of my garden and purchased product fabulous
Thank you
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17 Sept 2024
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Really good price. Delivered in good time by DHL. Cracking mower, ideal for medium sized garden.
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27 Sept 2024
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Very impressed!
Ordering process was very easy and the item was delivered the next working day. Perfect!
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25 Sept 2024
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Excellent company, knowledgeable and speedy delivery, well packaged too. 5☆☆☆☆☆
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18 Sept 2024
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Good deal allowing me test out the machine to make sure it is suitable.
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29 Sept 2024
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Everything as quoted.
Everything as quoted arrived on time exactly what required.
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30 Sept 2024
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Quick delivery, product as described, competitive pricing
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22 Sept 2024
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Faultless
Great price, 5* for speed and reliability of delivery.