gardens4you.co.uk reviews | Read 10,355 gardens4you.co.uk reviews

Reviews for gardens4you.co.uk

4.69/5.00

Excellent

How is the rating calculated?

1,262 reviews in the last 12 months

5 stars

82 %

4 stars

11 %

3 stars

3 %

2 stars

3 %

1 star

1 %

10,355 total reviews

the most relevant positive review

10 months ago

JOHN K. from Scarborough

Very good from order to me receiving the plants 2/3 days very good. The downside was the firm you transported the plants DPD do not understand boxes with plants need to be kept upright and not dropped from a hight. They are not Gardners. I think this is the main problem with these firms. Even though my plants were not damaged they were all in a pile in one corner, if the plants were more delicate.

the most relevant critical review

3 months ago

I ordered several plants from Gardens4you several weeks ago, paying by debit card. My order was accepted but then later on the next day I received an e-mail from the company advising me that due to Brexit, they could no longer fulfill orders to the UK due to the new import regulations and would refund my money. I am still waiting for that to happen. My bank has no record of the refund and despite several e-mails to the company they seem unable or unwilling tosort it out from their end. I would advise customers NOT to use this company as they appear to be still taking orders which according to their e-mail, they cannot fulfill

Answer by gardens4you.co.uk

2 months ago

The refund was arranged to the bank account you made the order with. We have provided the PSP transaction ID for the refund, with this code your bank can trace the money. We have kept our UK website open because we can still offer delivery to other destinations in Europe and we find that people are still ordering for delivery in other parts of Europe.

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Positive

Critical

10 months ago

JOHN K. from Scarborough

What other customers say about their experience with gardens4you.co.uk

(1,034)

2 months ago

Strong plants. Fast delivery. Received in very good condition.

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3 months ago

I realised that I could not order from you because of restrictions. I had already paid for the order but was impressed by your speedy reply and the payment was returned to me in a few days. I do hope you are able to send plants to Scotland in the future.

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4 months ago

my plants arrived in great shape, and were in pefect condition.

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8 months ago

June G. from Nottinghamshire

I ordered 24 Choisya and 5 packs of Lavender to plant up a border. The plants arrived quickly but were shaken during transit resulting in 5 of the Choisya plants being unusable. Customer Services were brilliant, i emailed to report the damage (with photos) a discount was offered initially but due to critical damage, they were replaced. From 1st order to delivery of replacements -1 week. Brilliant!

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10 months ago

JOHN K. from Scarborough

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9 months ago

Julia S. from Birmingham

I recently had to sell the family home and one of the things I miss most is the beautiful cooking apple tree in the middle of the garden, so I treated myself to a small apple tree for my own garden in my parents' memory, and so that I can carry on making apple pies, like Mum! The small tree arrived very promptly, beautifully packaged and safely delivered in perfect condition. Thank you so much.

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10 months ago

Well laid out web site, easy to order and pay. Well packaged plants which arrived quickly. I have lost three shrubs out of a total of around 20, and they were a little on the small side when they arrived. Perhaps I should have potted them on before planting outside given the adverse conditions we have experienced this year. The others are growing well and many have bloomed in their first year.

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Answer by gardens4you.co.uk

10 months ago

Good morning, Thank you for your review. We're sorry to hear that some of the plants ordered this year didn't grow. The items are guaranteed- just send photos of the plants to customerservice@gardens4you.co.uk, we will be happy to come back to you with an appropriate solution in accordance with our guarantee.

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1 year ago

Carol B. from Aberdeenshire

I only discovered Gardens4you this year due to being badly let down by some other online garden centres during the lockdown, but I’m so glad I did!!! I’ve now placed three orders and each was dispatched promptly, the packaging was good and the orders were all received in a few days. Every plant I’ve ordered has been superb! Very healthy and a decent size also. I will definitely use them again!

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8 months ago

Wibbina M. from Hythe marina village, Southampton

Very pleased with the delivery. I have planted the hortensia, am looking after it in cold weather, and hope for great things next year. It is just a small patch of soil on a patio right next to the water, but there is one next door that has flowered all summer. It has sun for a while in the morning, but shade in the afternoon. I decided to give it a go. We have been in lockdown since March.

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7 months ago

Moira B. from Falkirk

So delighted with my viola pansies. Lovely healthy plants. Was planting some today as have been held up because of the weather...snow. I would definitely recommend Gardens4you. Fast and friendly service. So pleased that I discovered this highly efficient company, which I will not hesitate to use again and again. Thank you. Mrs Moira Boland, Limerigg, Slamannan, Falkirk. Scotland. FK1 3BY.

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1 year ago

Catherine G. from Kent

During lockdown I have ordered various plants from; Thompson and Morgan Primrose Gardening express Gardening direct Bakker Spalding All have sent me dead, substandard products, some of which have to this day still not arrived, waiting months and months for plants. I ordered from gardens4you.co.uk and products were delivered within 3 days, heathy and well packed, I could not recommend enough

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9 months ago

Olufemi O. from Ilford, UK

Happy with the order & transaction went smoothly. The different bulbs were all separately labelled in individual packages. Arrived quickly as well & their delivery agent notifies you of progress. The order arrived together rather than in batches. I am a returning customer & generally delighted with the quality of the items. I will use in future and will recommend that you try them out too.

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1 year ago

Rosy S. from Hebden Bridge

My experience with this company has been very positive so far! My first order arrived with a very broken standard tree, so I photographed it and emailed the company.The customer service was excellent and I was re-imbursed within a short time with good follow- up. This gave me confidence and I have since placed two more orders with them. The plants arrive quickly too. I'll be back for more!

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1 year ago

Jackie C. from Wickford

Placed my order befire I looked at the reviews. Some if them were really not good and I wondered if I had done the wrong thing. However, I have to say the order was easy to place, the delivery was excellent...3 days from ordering to delivery and the quality of the plants I ordered was excellent! Very competitive pricing also. Will definitely use them again and recommend to others.

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7 months ago

Kenee B. from Ashton u Lyne

Ordered several Magnolia trees/bushes of various sizes. Gardens4u had a good range to select from & at the time had the edge on other retailers in terms of cost. They arrived dormant for winter & within the time window given. They were v. well packaged indeed & in v. good condition. I see no reason why they should not overwinter and wake up again in Spring. I will use company again.

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1 year ago

Nathalie S. from London, UK

This was my first order from Gardens 4 You and I'll certainly use them again. Postal services during the pandemic have been unpredictable, so I was delighted to receive my order from The Netherlands in 2 days. Even better was the care taken in wrapping the plants: recyclable plastic padding around them, with a bamboo stick & elastic band to support; not forgetting the care notes.

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8 months ago

Deborah M. from Manchester

The delivery was much quicker than expected [Oct 2020], communication was good and the conifers I ordered were healthy and exactly as pictured unlike some other sellers I've purchased from before. Would definitely use again. Packing box was a little too large for what was in it but it wasn't padded out with loads of plastic ...it was all recycleable materials so that's a big bonus.

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6 months ago

Nick H. from STRATFORD-UPON-AVON

I had spoken with Heidi who very kindly helped me with my first order and I was very happy with the service Heidi gave. Although I have not seen either of the 2 cherry trees I ordered for my brothers and in-laws, from what I understand they were in excellent condition when delivered and all concerned were delighted. Merry Christmas and thank you for the fantastic service received.

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10 months ago

Ann P. from Bournemouth

My peace lily arrived on time and very well packaged. It was a little smaller than I anticipated but no worries. I think the pot is a bit too small so I will probably move it to a slightly larger one. Two of the flowers dropped off almost straight away but there are others coming along. All in all I am pleased with this order and hope it will grow on in a larger pot. Thank you.

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1 year ago

Debbie R. from Cheshire

Strong, healthy plants and great packing, so everything arrives in good condition. I sent my first order in June and was pleased to receive it very quickly, despite the increased volume of orders during lockdown; I was so impressed I sent a second order, with the same good results. The multi buy offers are useful to give good coverage and everything has grown away quickly

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Reviews for gardens4you.co.uk

1,262 reviews in the last 12 months

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What other customers say about their experience with gardens4you.co.uk

Reviews for gardens4you.co.uk

1,262 reviews in the last 12 months

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