Certificate for gardens4you.co.uk

No. X82C803D496AE9AD2D9C1C1159BC831BF
 

Approved on
19/03/2013
Valid until
18/03/2020
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for gardens4you.co.uk



Good

4.44/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 1,150 Trusted Shops reviews collected in the last 12 months.
In total, gardens4you.co.uk has already collected 5,403 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
16/06/2019
Date of order
05/06/2019
16/06/2019
Plants were in perfect condition, arrived on time
5.00
Excellent

Date of publication
16/06/2019
Date of order
06/06/2019
16/06/2019
Plant in good condition. Growing well
5.00
Excellent

Date of publication
15/06/2019
Date of order
05/06/2019
15/06/2019
The plant arrived in good time. The Tsuga is a reasonable size and in excellent condition. I am very pleased with it and am sure it will grow into a healthy tree.
5.00
Excellent

Date of publication
15/06/2019
Date of order
05/06/2019
15/06/2019
Cannot find fault with the delivery,goods,or service. My only hope is that it grows and flourishes.
5.00
Excellent

Date of publication
15/06/2019
Date of order
04/06/2019
15/06/2019
Plants came in good condition
5.00
Excellent

Date of publication
15/06/2019
Date of order
04/06/2019
15/06/2019
Very quick delivery. Delighted with purchase. would use this company again.
thank you.
5.00
Excellent

Date of publication
14/06/2019
Date of order
04/06/2019
14/06/2019
Great quality plants & arrived very quickly.
5.00
Excellent

Date of publication
14/06/2019
Date of order
04/06/2019
14/06/2019
Great service, great plants and great prices
What more can you ask for?
I have used this company for years, and gladly recommend them to friends and family. No one else comes close.
5.00
Excellent

Date of publication
14/06/2019
Date of order
22/05/2019
14/06/2019
The gardens4you Website is easy to use and their communication is good. It would be good to show not just a perfect fully grown example of the plants on their website but also an example of the plant that might be delivered as the difference is huge Also, The delivery service used does not deliver at the weekend which meant my plant was in the box for a week making it rather sad looking.
3.33
Fair

gardens4you.co.uk replies: 17/06/2019
The pictures on our site show a mature product to give you an idea of what you will have once planted. In some part of the UK dpd assure deliveries on Saturday but average delivery time is about 2-3 business days. Once the plants received you will need just to open the box and give some water to the plants in order to rehydrate them.

Date of publication
14/06/2019
Date of order
03/06/2019
14/06/2019
completely satisfied
5.00
Excellent

Date of publication
13/06/2019
Date of order
03/06/2019
13/06/2019
Totally satisfied with the whole process. Easy to order, kept up to date on delivery and delivered within a very short time from ordering. Would use the company again.
5.00
Excellent

Date of publication
12/06/2019
Date of order
31/05/2019
12/06/2019
Good service - plants in good shape: however disappointed in the size of the bonsais. They are much smaller and still have the wires on, which should have removed. The smaller Bosnia has no water plate.
2.67
Fair

gardens4you.co.uk replies: 13/06/2019
The copper wire is made to guide the tree the first years better to leave it again and not to remove it now. All our bonsais are advertise in ceramic pot under plate are not included in the offer.

Date of publication
12/06/2019
Date of order
02/06/2019
12/06/2019
It arived in time frame.And plant looked healthy.
4.67
Excellent

Date of publication
12/06/2019
Date of order
02/06/2019
12/06/2019
Top quality service and delivery
5.00
Excellent

Date of publication
12/06/2019
Date of order
23/05/2019
12/06/2019
Very impressed by prompt delivery and quality of the plants . All thriving.
4.00
Good

Date of publication
11/06/2019
Date of order
28/05/2019
11/06/2019
my order was sent by you to the wrong address. so was returned to you. so I never received my order at all. well done.
1.00
Very Poor

gardens4you.co.uk replies: 13/06/2019
As informed the parcel have been returned by the Radlett depot St Albans in the UK. It was not our fault it was too late to change the address you gave provided us, there were already 2 delivery attempt. Once the parcel is dispatched from the Netherlands we cannot change the shipping address anymore.

Date of publication
11/06/2019
Date of order
31/05/2019
11/06/2019
Most of leaves had fell off and plant looks poorly im hopping to bring it back from the brink
3.33
Fair

Date of publication
11/06/2019
Date of order
28/05/2019
11/06/2019
Very poor. Still waiting for my order. Latest update ,,,,,H ave had confirmation that my order is not available so they will refund my money. That was a week ago. Still no refund.
1.00
Very Poor

gardens4you.co.uk replies: 13/06/2019
Refund have been processed immediately after we informed you by email that the items were out of stock for this season. The money can be visible in 2-5 working days on your account, we can confirmed that this refund have been processed the 11/06/2019 via your Visa credit card.

Date of publication
11/06/2019
Date of order
31/05/2019
11/06/2019
As it was a present and I haven't seen it,I think the recipient thought it was fine.
5.00
Excellent

Date of publication
11/06/2019
Date of order
01/06/2019
11/06/2019
Delivered quickly well packed. The plants are all healthy but the iris rhizome was a rather small piece and I expect will take some years to flower.
4.67
Excellent

Date of publication
11/06/2019
Date of order
31/05/2019
11/06/2019
Very good service, good communication and an excellent delivery.
5.00
Excellent

Date of publication
10/06/2019
Date of order
31/05/2019
10/06/2019
Plants were securely and very well packed, arrived in excellent condition and within time-frame given. WILL be ordering from you again.
5.00
Excellent

Date of publication
10/06/2019
Date of order
31/05/2019
10/06/2019
Arrived on time.As a standard rose it was squashed on one side and 8 buds had dropped off.I was worried after planting as the remaining buds were very droopy even after soaking, However it is now picking up, after keeping it well watered ,and I am hoping for a good result
5.00
Excellent

Date of publication
10/06/2019
Date of order
29/05/2019
10/06/2019
No problems. Just as it should be
5.00
Excellent

Date of publication
10/06/2019
Date of order
14/05/2019
10/06/2019
Excellent first class
5.00
Excellent

Date of publication
09/06/2019
Date of order
30/05/2019
09/06/2019
Great service and delivery with good communications throughout the transaction.
5.00
Excellent

Date of publication
09/06/2019
Date of order
30/05/2019
09/06/2019
Plants where delivered 7 days after dispatch.(dispatched 31/5 received 7/6) not 3-5 days as stated. They were quite dry. When I asked when they would be delivered I was told to check with the post office. , They were not trace and check so not sure what post office would do.
3.00
Fair

gardens4you.co.uk replies: 11/06/2019
The courier company that you have selected was Royal Mail who deliver parcel in 4-5 working days, only dpd UK deliver parcels in 2-3 working days with tracking information. You also received a calling card from the courier company and this is the reason why you have been redirected to the local Post office to collect the parcel (you was absent the day of the delivery).

Date of publication
09/06/2019
Date of order
30/05/2019
09/06/2019
Everything as it should be, and delivered on time too. Excellent
5.00
Excellent

Date of publication
09/06/2019
Date of order
30/05/2019
09/06/2019
Swift efficient service. Plants good, as expected.
5.00
Excellent

Date of publication
09/06/2019
Date of order
30/05/2019
09/06/2019
Excellent service, quality and choice. Will definetly be using again.
5.00
Excellent

Date of publication
08/06/2019
Date of order
29/05/2019
08/06/2019
Excellent delivery. Well packed arrived on time. Now in ground. Good instructions. Fingers crossed
5.00
Excellent

Date of publication
08/06/2019
Date of order
28/05/2019
08/06/2019
Delivery was prompt one of the plants was a bit pot bound but has perked up since repotting .that was my only concern.
4.67
Excellent

Date of publication
08/06/2019
Date of order
21/05/2019
08/06/2019
Disappointed in the size of the plants expected bigger
4.33
Good

Date of publication
08/06/2019
Date of order
22/05/2019
08/06/2019
Very good service . Was kept informed the whole time
4.33
Good

Date of publication
08/06/2019
Date of order
27/05/2019
08/06/2019
arrived on time packing perfect, all 5 shrubs in perfect condition.
5.00
Excellent

Date of publication
08/06/2019
Date of order
28/05/2019
08/06/2019
The clematis were healthy and beautifully wrapped and the delivery was spot on. Thankyou.
5.00
Excellent

Date of publication
08/06/2019
Date of order
28/05/2019
08/06/2019
Plant came in safe package, instructions clear and very helpful. Very excited to see it growing lovely. Come back in a year for a review
5.00
Excellent

Date of publication
07/06/2019
Date of order
28/05/2019
07/06/2019
The bulbs arrived on time and look very healthy.
5.00
Excellent

Date of publication
07/06/2019
Date of order
28/05/2019
07/06/2019
Overall it was ok.
4.33
Good

Date of publication
07/06/2019
Date of order
28/05/2019
07/06/2019
fantastic plants all healthy and thriving bought for my Daughter who has never done gardening doesn't like dirt on her hands total transformation. Will definitely use again.
5.00
Excellent

gardens4you.co.uk

gardens4you.co.uk was certified by Trusted Shops on 19/03/2013.

Contact
Achterweg Zuid 33c
2161DX Lisse
Netherlands
melvinjansen@floradirect.nl
gardens4you.co.uk
Owner
Bulbs Direct B.V.
Achterweg Zuid 33c
2161DX Lisse
Netherlands
Authorized representative
M.E.C. Jansen
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with gardens4you.co.uk in their own words.

Calculation of the score is based on the overall rating
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4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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