Certificate for gardens4you.co.uk

No. X82C803D496AE9AD2D9C1C1159BC831BF
 

Approved on
19/03/2013
Valid until
18/03/2020
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for gardens4you.co.uk



Good

4.45/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 1,256 Trusted Shops reviews collected in the last 12 months.
In total, gardens4you.co.uk has already collected 5,764 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
15/10/2019
Date of order
05/10/2019
15/10/2019
Received very healthy plants. Delivery was quick and efficient. Will use Gardens4uyou again.
5.00
Excellent

Date of publication
15/10/2019
Date of order
04/10/2019
15/10/2019
Excellent service and product
5.00
Excellent

Date of publication
15/10/2019
Date of order
01/10/2019
15/10/2019
I absolutely loved the plants,which were all in good condition, and arrived very quickly.Very well packaged, which is complicated for small trees and plants in pots. Customer Services were very helpful over a small problem of one plant being out of stock, and another substituted. I didn't want that, but they said not to bother to return it, and gave me a refund. I will recommend them to everyone
5.00
Excellent

Date of publication
14/10/2019
Date of order
04/10/2019
14/10/2019
amazing
5.00
Excellent

Date of publication
14/10/2019
Date of order
04/10/2019
14/10/2019
Very good service just need to see if my plants will take now .good delivery and on time .will be ordering some more hedges not enough for my garden
5.00
Excellent

Date of publication
14/10/2019
Date of order
04/10/2019
14/10/2019
Healthy looking plants arrived promptly thank you
5.00
Excellent

Date of publication
14/10/2019
Date of order
04/10/2019
14/10/2019
Great customer service, slight error in order and was rectified instantly with no question. Quality of plants is good, DPD shipping info could possibly be a little clearer, but on the whole a good customer service
4.67
Excellent

Date of publication
14/10/2019
Date of order
04/10/2019
14/10/2019
Good rose tree. Good service.Speedy delivery
5.00
Excellent

Date of publication
14/10/2019
Date of order
03/10/2019
14/10/2019
Very peased alround
5.00
Excellent

Date of publication
13/10/2019
Date of order
03/10/2019
13/10/2019
Easy onine shopping
5.00
Excellent

Date of publication
13/10/2019
Date of order
02/10/2019
13/10/2019
The service was excellent
5.00
Excellent

Date of publication
12/10/2019
Date of order
02/10/2019
12/10/2019
Fast delivery ..All arrived safe and undamaged. Would use this site again for plants.
5.00
Excellent

Date of publication
11/10/2019
Date of order
01/10/2019
11/10/2019
Great choice great price. Fast delivery. Very happy
5.00
Excellent

Date of publication
11/10/2019
Date of order
01/10/2019
11/10/2019
very satisfied with goods and servce
5.00
Excellent

Date of publication
11/10/2019
Date of order
01/10/2019
11/10/2019
Received my order very promptly well packaged have planted the tubers as yet so hopefully they will flower well
4.00
Good

Date of publication
11/10/2019
Date of order
27/09/2019
11/10/2019
Everything as expected, healthy plants, well packed. Would use again.
5.00
Excellent

Date of publication
11/10/2019
Date of order
30/09/2019
11/10/2019
Lovely firm to deal with .Good quality plants at a very competitive price
5.00
Excellent

Date of publication
11/10/2019
Date of order
30/09/2019
11/10/2019
Excellent service. Excellent communication. Plants delivered safely. Good prices Would definately use them sgain and highly recommend.
5.00
Excellent

Date of publication
10/10/2019
Date of order
30/09/2019
10/10/2019
very good value and products
5.00
Excellent

Date of publication
09/10/2019
Date of order
29/09/2019
09/10/2019
Plants arrived in a great condition
4.67
Excellent

Date of publication
09/10/2019
Date of order
02/09/2019
09/10/2019
Very pleased with the product and excellent packaging
5.00
Excellent

Date of publication
09/10/2019
Date of order
29/09/2019
09/10/2019
Good service quite reasonable
5.00
Excellent

Date of publication
09/10/2019
Date of order
28/09/2019
09/10/2019
Excellent value. Easy to find what I wanted on the site. Full information and instructions on the plants I bought. Even managed to deliver my plants even though I put the wrong post code on my order Great service.
5.00
Excellent

Date of publication
08/10/2019
Date of order
28/09/2019
08/10/2019
Items well packed. Arrived in good condition.
5.00
Excellent

Date of publication
08/10/2019
Date of order
27/09/2019
08/10/2019
not enough care in packing the plants they were able to move around in the box and as a consequence they got broken badly.
2.00
Poor

gardens4you.co.uk replies: 09/10/2019
We are sorry to hear that your plant arrived in poor condition. Possibly your parcel has been handled roughly during transit causing damage to your plants despite our careful packing. Please contact our customer service and we are happy to organise something under your guarantee. Our web shop offers guarantee on all your orders

Date of publication
07/10/2019
Date of order
27/09/2019
07/10/2019
ordered rose tree and on it arrival found size difference. Customer service been sorted this case out very quickly and fair
Really appreciate that
5.00
Excellent

Date of publication
06/10/2019
Date of order
21/09/2019
06/10/2019
Excellent service and nice plant
5.00
Excellent

Date of publication
05/10/2019
Date of order
25/09/2019
05/10/2019
Deserved
5.00
Excellent

Date of publication
05/10/2019
Date of order
25/09/2019
05/10/2019
Excelent
5.00
Excellent

Date of publication
05/10/2019
Date of order
15/09/2019
05/10/2019
Good quality good service and plants arrived in nice condition .
5.00
Excellent

Date of publication
05/10/2019
Date of order
19/09/2019
05/10/2019
plants were disappointing, very poor , monstera was broken in 2 places, doubt if it will grow more leaves
3.00
Fair

gardens4you.co.uk replies: 09/10/2019
We are sorry to hear that the plant arrived in poor condition. Maybe the parcel have been hard shaken during the transit despite our protection. Please contact our customer service we will be happy to organise something under our guarantee. Rest assure every orders place on our website is guaranteed.

Date of publication
05/10/2019
Date of order
24/09/2019
05/10/2019
The plants arrived promptly and were in good condition. They are now planted in the garden and doing very well
5.00
Excellent

Date of publication
05/10/2019
Date of order
25/09/2019
05/10/2019
From ordering to receiving was quick and the plants were in good order
5.00
Excellent

Date of publication
04/10/2019
Date of order
18/09/2019
04/10/2019
Very Pleased with plants, well packed and arrived safely. Looking forward to how they grow, many thanks
4.00
Good

Date of publication
04/10/2019
Date of order
21/09/2019
04/10/2019
All went well - can't at this time give a 5 star for goods as only just received and plants out. Will update in due course.
4.67
Excellent

Date of publication
03/10/2019
Date of order
23/09/2019
03/10/2019
100 Excellent firm to deal with in every way thank you, Roberta Hilton
5.00
Excellent

Date of publication
03/10/2019
Date of order
23/09/2019
03/10/2019
More than satisfied
5.00
Excellent

Date of publication
03/10/2019
Date of order
22/09/2019
03/10/2019
Loved the plants, loved the quick delivery. One of the pots was broken and a few leaves damaged, but I'm sure transporting plants is tricky.
4.33
Good

Date of publication
03/10/2019
Date of order
22/09/2019
03/10/2019
Lovely plants arrived very quickly and well packaged in healthy condition. Very good value for money..I liked the planting information for each item that i ordered.. would recommend and will be buying again from this company
5.00
Excellent

Date of publication
03/10/2019
Date of order
23/09/2019
03/10/2019
Excellent in all respects
5.00
Excellent

gardens4you.co.uk

gardens4you.co.uk was certified by Trusted Shops on 19/03/2013.

Contact
Achterweg Zuid 33c
2161DX Lisse
Netherlands
melvinjansen@floradirect.nl
gardens4you.co.uk
Owner
Bulbs Direct B.V.
Achterweg Zuid 33c
2161DX Lisse
Netherlands
Authorized representative
M.E.C. Jansen
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with gardens4you.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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