Certificate for gardens4you.co.uk

No. X82C803D496AE9AD2D9C1C1159BC831BF
 

Approved on
19/03/2013
Valid until
18/03/2020
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for gardens4you.co.uk



Good

4.41/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 1,149 Trusted Shops reviews collected in the last 12 months.
In total, gardens4you.co.uk has already collected 5,286 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
25/05/2019
Date of order
15/05/2019
25/05/2019
Arrived on time and in excellent condition. Very well packed and with planting instructions and mini illustrations of the Iris types ordered, nothing was left to chance and the price was very reasonable. One happy customer pat yourselves on the back. John
5.00
Excellent

Date of publication
25/05/2019
Date of order
15/05/2019
25/05/2019
Second honeysuckle was pink when gold ordered.You disputed this as you said that it turned gold later. Label on it says gold and I sent pictures of it. The picture on your site was of a bright gold/orange flower this is never going to be that colour in the picture. Was looking a bit sorry for itself when arrived but hoping that it will pick up..because of this I have given only 3 stars.
3.00
Fair

Date of publication
25/05/2019
Date of order
02/05/2019
25/05/2019
Most plants are fine but one looked very weak and may not survive?
3.67
Good

Date of publication
24/05/2019
Date of order
13/05/2019
24/05/2019
Quick delivery. Plants packaged well and in good condition. Very happy
5.00
Excellent

Date of publication
24/05/2019
Date of order
14/05/2019
24/05/2019
First time I’ve used this company and couldn’t fault it. Excellent service and communication
5.00
Excellent

Date of publication
24/05/2019
Date of order
14/05/2019
24/05/2019
well pleased with the service from this company
5.00
Excellent

Date of publication
24/05/2019
Date of order
14/05/2019
24/05/2019
Bad
1.00
Very Poor

Date of publication
24/05/2019
Date of order
12/05/2019
24/05/2019
The plants arrived on time, three days later they seem well-established and new shoots are appearing. The plants were well packed and good value for money. I can’t wait to see them flower I will definitely recommend your website to my friends. Thank you.
Pat West
5.00
Excellent

Date of publication
23/05/2019
Date of order
13/05/2019
23/05/2019
Arrived in good time and in perfect condition.
5.00
Excellent

Date of publication
23/05/2019
Date of order
13/05/2019
23/05/2019
Arrived in a very good box but obviously those that handled its delivery to me had been throwing it around . The plant was damaged and out of its pot , I don’t think the carriers really care regardless of them knowing it contained plants .
Maybe a bit more packaging protection may have helped.
4.00
Good

Date of publication
23/05/2019
Date of order
13/05/2019
23/05/2019
Everything arrived safely and all plants in great health
5.00
Excellent

Date of publication
23/05/2019
Date of order
13/05/2019
23/05/2019
Good service and delivered on time. Would have been 5 stars but plants had some minor damage, probably caused in transit Would definitely use again.
4.00
Good

Date of publication
23/05/2019
Date of order
13/05/2019
23/05/2019
Very good service
5.00
Excellent

Date of publication
23/05/2019
Date of order
11/05/2019
23/05/2019
Excellent
5.00
Excellent

Date of publication
23/05/2019
Date of order
13/05/2019
23/05/2019
I always use Gardens4you and highly recommend them
5.00
Excellent

Date of publication
22/05/2019
Date of order
12/05/2019
22/05/2019
All as described. Perfect.
5.00
Excellent

Date of publication
22/05/2019
Date of order
12/05/2019
22/05/2019
Good company to deal with. Sorts problems straight away. Hassle free. Just the way that a purchase should be.
4.33
Good

Date of publication
22/05/2019
Date of order
12/05/2019
22/05/2019
Superb
5.00
Excellent

Date of publication
22/05/2019
Date of order
12/05/2019
22/05/2019
The plant was battered and in a very sorry state on arrival Not sure it will survive
4.00
Good

Date of publication
22/05/2019
Date of order
12/05/2019
22/05/2019
First time user of this provider. Plants arrived in good condition, deliveryman came back a second time to deliver, a first. Trust the plants will continue to grow satisfactorily. I would be prepared to use this company again.
5.00
Excellent

Date of publication
22/05/2019
Date of order
12/05/2019
22/05/2019
I delayed giving a rating initially as I am a little worried as to the quality of the bulbs. Two were a good size and two were smaller . They were planted on receipt and in accord with instructions but no obvious growth as yet ( approx 6 days )
3.67
Good

Date of publication
21/05/2019
Date of order
11/05/2019
21/05/2019
One plant a bit tatty but ok otherwise would have been all 5s
4.67
Excellent

Date of publication
21/05/2019
Date of order
11/05/2019
21/05/2019
My order arrived yesterday as arranged. I wanted to say how pleased I am with the quality of the 14 grasses which I ordered they are very healthy plants, strong with good root growth and larger than I expected. The plants were very well packed and had obviously been watered in preparation for delivery. I have now potted them on as they are for a project planned later this year.
5.00
Excellent

Date of publication
21/05/2019
Date of order
11/05/2019
21/05/2019
As Arnie said I will be Back, all plants soaked and planted 2 days ago and I cannot believe how well they are going after such a short time.
First class service and GREAT price Thank you
5.00
Excellent

Date of publication
21/05/2019
Date of order
11/05/2019
21/05/2019
I have a photo's of the delivery box when opened. It looks like it's been through an airport luggage carousel.
The Osteos looked in pretty poor condition, but they are planted, so time will tell. The apple tree was fab.
3.00
Fair

Date of publication
21/05/2019
Date of order
11/05/2019
21/05/2019
Quick delivery and bare root plants in good condition.
5.00
Excellent

Date of publication
21/05/2019
Date of order
09/05/2019
21/05/2019
Nothing has arrived yet?
1.00
Very Poor

Date of publication
21/05/2019
Date of order
11/05/2019
21/05/2019
Very Happy Cystomer
5.00
Excellent

Date of publication
21/05/2019
Date of order
11/05/2019
21/05/2019
no good service ,2 of my pots was not good, the underplots never arrives ,and the excuse was we don't have them.
1.00
Very Poor

Date of publication
21/05/2019
Date of order
10/05/2019
21/05/2019
The 5 plants and 5 pots I order were delivered on time. However, 1 of the plastic pots the plants were delivered in had been entirely shattered upon delivery and there was earth everywhere. Another was split open down the side. On another plant (snake plant), 20 of the leaves were rotten. Another 2 plants had been packaged so poorly that all of the leaves were damaged and mishapen. No response
1.67
Poor

Date of publication
21/05/2019
Date of order
09/05/2019
21/05/2019
Plants (day lilies) came in plastic bags and tops where white not green but they seem to be surviving now they are planted. Good prices.
4.00
Good

Date of publication
21/05/2019
Date of order
11/05/2019
21/05/2019
Lovely little plant
5.00
Excellent

Date of publication
21/05/2019
Date of order
10/05/2019
21/05/2019
I am still yet waiting for customer services in regards to damaged plants.. been over a week.

Half the plants were missing soil and damaged during the delivery
2.00
Poor

Date of publication
21/05/2019
Date of order
11/05/2019
21/05/2019
Good communication
Plants well wrapped to protect
Good price - highly recommend
5.00
Excellent

Date of publication
20/05/2019
Date of order
10/05/2019
20/05/2019
good service just waiting for the tubers to start to grow
5.00
Excellent

Date of publication
20/05/2019
Date of order
08/05/2019
20/05/2019
Goods brilliant - delivery poor - Courier would not leave goods without signature and nobody in - had to wait till next day - had left note saying put in blue bin.
3.67
Good

Date of publication
20/05/2019
Date of order
10/05/2019
20/05/2019
A very good company to do business with
5.00
Excellent

Date of publication
19/05/2019
Date of order
09/05/2019
19/05/2019
The order was not delivered on the stated time slot given. There is also items missing from the original order.
1.67
Poor

Date of publication
19/05/2019
Date of order
06/05/2019
19/05/2019
Brilliant all round service
5.00
Excellent

Date of publication
19/05/2019
Date of order
08/05/2019
19/05/2019
Very good and efficient service from the time of ordering to delivery. Plants in good condition - well packed ..very satisfied customer. Thank you.
5.00
Excellent

gardens4you.co.uk

gardens4you.co.uk was certified by Trusted Shops on 19/03/2013.

Contact
Achterweg Zuid 33c
2161DX Lisse
Netherlands
melvinjansen@floradirect.nl
gardens4you.co.uk
Owner
Bulbs Direct B.V.
Achterweg Zuid 33c
2161DX Lisse
Netherlands
Authorized representative
M.E.C. Jansen
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with gardens4you.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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