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updated on: 25/06/2022
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Reviews for shop.resmed.com/GB/en/
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the most relevant positive review
6 months ago
Although the website had cautioned that deliveries in the UK may take up to 10 days, my AirMini bundle arrived the next working day and was very well packaged.
The device is amazingly small compared to a normal CPAP machine with humidifier, and I am looking forward to not having an additional piece of hand luggage when travelling - it will fit easily in hand luggage.
A one night test found the device easy to connect to my phone via Bluetooth (though that is not mandatory - it will work without). It was quiet in operation - very slightly noisier than my existing 5 year old machine - and could provide quite powerful airflow if needed.
I've not had to contact ResMed at all, so can't comment on customer service but judging by the quality of everything I am anticipating it will be good.
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the most relevant critical review
2 months ago
Unfortunately the mask accessories are hugely overpriced! The mask works well but needs replacing regularly, which is an expensive outgoing for people who can little afford it. The majority of people needing the mask will fall into this category. The mask comes with a tub and two small boxes of wipes which is excessive. It would be better if these were removed and Res Med reduced the price.
I feel that Res Med are making high profits from people’s medical conditions.
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Reviews for shop.resmed.com/GB/en/
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Verified review
12 days ago
I have one of the ResMed machines provided by the hospital, but I found the silicone masks provided created sore areas around the cheek and nose. I went to the ResMed site and found a cushioned mask made from memory foam which seems to have solved the problem. The downside is that they are quite expensive and need replacing every month.
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1 month ago
Prompt, efficient service. Goods as advertised.
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1 month ago
Well packed and as ordered.
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1 month ago
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2 months ago
Unfortunately the mask accessories are hugely overpriced! The mask works well but needs replacing regularly, which is an expensive outgoing for people who can little afford it. The majority of people needing the mask will fall into this category. The mask comes with a tub and two small boxes of wipes which is excessive. It would be better if these were removed and Res Med reduced the price.
I feel that Res Med are making high profits from people’s medical conditions.
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4 months ago
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4 months ago
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6 months ago
This was my second purchase from resmed. The orders are processed and delivered fine, both products are excellent, but the prices are far too high. For example, the AirTouch N20 cushion-CPAP mask costs around £40 with postage and when you read the user guide it suggests you replace it every month.
Hopefully it will last much longer than that otherwise it will be a standing item on my Christmas and Birthday gift lists!
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5 months ago
Most deliveries a day over promised, occasionally on time.
Very high prices with small 5% discount for regular users and very few additional 10% discount, in fact none form over 6 months. Guess we are a captive market once we purchase a machine or mask.
Environmentally increasing disposable consumables.
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8 months ago
All in all good, only gripe was had a heated hose fail within 6 months.
Contacted them and was told they expected those to last 2 years, however the warranty only covered 90 days
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1 year ago
For a monthly average usage life the standard price for the mask makes this an expensive annual commitment.
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9 months ago
I don't see why I should be compelled to waste time providing a rating beyond the numeric already provided.
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1 year ago
No follow up after delivery, delivery 3-5 days, extended to 10 days due to covid, goods delivered in 3 -
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1 year ago
Tables are a nice shape and size and look good finish is not very good (we’re the welds are)
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1 year ago
Doesnt really do as I expected
A bit expensive for what it is
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1 year ago
Resmed is as good as usual.
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10 months ago
Internet order
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10 months ago
Satisfactory
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