shop.resmed.com/GB/en/Reviews:
379 reviews in the last 12 months1,026 total reviews
Excellent
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Top positive review
23 Jan 2024
Verified review
Always quick & easy service.
Customer services have always got back to me quickly.
The VAT exemption box could do with being larger & more obvious, I’m partially sighted & find this part difficult.
I do feel like it’s all a little expensive, £70 for 3 masks which are advised to be replaced monthly, but this seems to be the way with all medical products, be it Resmed or any other medical company.
In all though, very good & easy service.
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Top negative review
22 Jun 2023
Verified review
I tried to start a Return of 1 of the items I ordered.
1) I went on the ResMed website, cannot complete the process due to error message.
2) I called ResMed to Resolve issue. They also say that they cannot start return due to System issue.
3) Audrey from ResMed promised to call me the next day (yesterday) with a Solution. No call or communication whatsoever!!
I think they are playing for time
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Reviews for shop.resmed.com/GB/en/
13 Jan 2024
Verified review
Their products are First Class but too expensive! It rather takes advantage of people who have Sleep Apnea and need the enhanced full face masks which NHS doesn’t provide.
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6 Sept 2023
Verified review
ResMed filters were delivered within a few days - does ResMed offer an ozone-based cleaning apparatus for mask, tube and machine?
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23 Nov 2023
Verified review
Chin strap
It was a chin strap. It fits but on some nights it moves forward or back on top of my head and comes loose
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18 Apr 2024
Verified review
Good quality
Great products but a bit expensive, taking advantage a little bit of people with sleep issues.
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18 Jun 2023
Verified review
Pillow was sent out quickly. However I didn't find it at all comfortable.
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27 Jul 2023
Verified review
Great delivery- not so easy to find required items on the website
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27 Dec 2023
Verified review
Spares expensive
Good service however the cost of spare parts is extremely high.
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16 Nov 2023
Verified review
Well I needed the nose card prior to purchasing my last mask.
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23 Oct 2023
Verified review
Not very quick delivery but otherwise ok.
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11 Aug 2023
Verified review
Fast response to request for a new mask.
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28 Nov 2023
Verified review
Fast and efficient delivery
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22 May 2023
Verified review
Quick and fair response.
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9 Jan 2024
Verified review
Product is OK 👍
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2 Jan 2024
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25 Dec 2023
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25 Nov 2023
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28 Sept 2023
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8 Sept 2023
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27 Aug 2023
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16 Aug 2023
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