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tectake.co.uk
Reviews:

74 reviews in the last 12 months2,331 total reviews  

4.42
Good

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Top positive review

12 Oct 2023
 Verified review
Customer service excellent. Potential customers I would encourage you to shop with confidence this company really look after their customers. Very happy with my product, albeit a bit damaged due to issues with delivery. Difficulty trying to arrange redelivery this was NOT an issue with tecktake. Fantastic and effective communication from members of the tectake team. I would shop again with tectake and recommend the company. Outstanding customer service. Compensated generously for my experience.

Top negative review

11 Jan 2024
 Verified review
Cheap materials and poorly made with no accountability. Between myself and my parents we had 22 of these chairs, 18 of which have broken, the exact same problem with each of them. Because we still like the tables and how they fit the space I took these to 4 different welders to try and find a fix for these chairs but all came to the exact same conclusion they are very poorly made and the wrong type of welding has been used. They look nice and seem to be a bargain at first glance but they are not design to last more than a year, ours were used inside so maybe got a bit more use than outdoors ones and therefore we didnt even make 5 months. To top this off with clear evidence of little to no welding on the supports of the broken legs Tectake have taken no responsibility for this fault and are trying to claim improper use because i had them delivered to work. Please dont expect Tectake's items to last much past their warranty and if they do break sooner, dont expect them to do anything about it.
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Reviews for tectake.co.uk

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Avi N.
London
5 Sept 2023
 Verified review
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Denise F.
Nottingham
31 Aug 2023
 Verified review
Ordered from them a couple of years ago and was thrilled. This time items arrived badly packaged with fittings and cushions missing. The rattan is split along several edges so I have had to glue it down.
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28 Aug 2023
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20 Aug 2023
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Great product

Good customer, smashing product and value for miney
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10 Aug 2023
 Verified review

Delivery

Had initial problem with delivery got in touch with customer services spoke with Theo who sorted the problem. The item received was exactly what was described. So extremely happy in the end.
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29 Jul 2023
 Verified review
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28 Jul 2023
 Verified review

Great Company

They sorted an error out, which was caused by me, over ordering, with no problem or fuss.
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JT
28 Jul 2023
 Verified review

Ideal Little Sofa

Having used before for other garden furniture I found the ordering process simple. Quality of items are good
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25 Jul 2023
 Verified review
Prompt delivery, good communication.. love my sun bed
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18 Jul 2023
 Verified review
I had an issue with my delivery and they resolved the problem promptly.
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16 Jul 2023
 Verified review
Excellent service and quality products.
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13 Jul 2023
 Verified review
Great products and shopping experience, easy transaction and delivery.
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12 Jul 2023
 Verified review
Very good purchase , looking good in the garden.
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10 Jul 2023
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10 Jul 2023
 Verified review
Parcels did not all arrive together...but everything was explain.. Will 100% use company again..as price was good
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9 Jul 2023
 Verified review
Quick delivery and item as described. No issues.
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7 Jul 2023
 Verified review
The product and service was great. If I had to find something to improve, I would suggest you change the fixings as there are so many and these are very fiddly.
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4 Jul 2023
 Verified review
Good communications
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27 Jun 2023
 Verified review
Quick delivery and easy to order. The table and seating area is beautiful. Very pleased with my purchase.
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26 Jun 2023
 Verified review
Delivery was prompt and within estimated time good quality goods took awhile to put together but worth the money
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