graphicsdirect.co.ukReviews:
403 reviews in the last 12 months6,538 total reviews
Excellent
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Top positive review
23 Oct 2023
Verified review
I ordered a deep gusset portfolio case on Saturday evening and it was delivered on Tuesday. I received updates at every stage of the order and delivery, which is always great to see. On top of that the case was on offer and significantly cheaper than the same brand anywhere else.
It is actually the second one I have purchased from Graphics Direct, as the first one is still going strong after several years of non-intended use, as I needed a smaller one.
The 70mm deep gusset case are perfect for storage and transport of my son's wheelchair tray. His new one is smaller and lighter than his previous tray which needed an A1 case, this one is perfect in an A2. The lining of the original is still perfect despite the metal brackets constantly rubbing.
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DC
Dave C.
Bristol
Top negative review
8 Jun 2023
Verified review
OK delivery but 1, Expensive, 2 rolled up with graph outside but should be inside for what I use it for. Also only 90 grm paper so bruises easily
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Reviews for graphicsdirect.co.uk
21 Jan 2024
Verified review
Paid for express delivery, delivered five days later. Caused a major inconvenience, great problem. Extremely unsatisfied.
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Answer by graphicsdirect.co.uk
22 Jan 2024
HI Sophia,
I am so sorry you were not happy with our service. You placed your order at 8.45pm on the evening of Wednesday10th January. We dispatch this on the Thursday 11th January on a next day service. Unfortunately DPD had an issue in one of their Hubs due to the weather issues that week and couldn't deliver on Friday 11th and sent an email to you explaining this. They delivered your order on Monday 15th in the morning.
We are only a small family business who prides oursleves on our customer service and in this situation were let down by our couriers DPD. I am sorry that this caused a major inconvenience but it was totally out of our control. I would be happy to refund the £2.00 extra paid for next day delivery.
Regards
Chris
23 Oct 2023
Verified review
They send marketing mails even if you never signed up for them and ticking the unsubscribe link in the mails doesn't stop them.
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Answer by graphicsdirect.co.uk
24 Oct 2023
Hi Lee,
I do apologise as this should not happen. I will take this up with the company handles our email marketing. I will make sure you are removed from our system.
Regards
Chris