Review summary
Customers frequently commend the extremely fast and reliable delivery, the luxurious and high-quality products, and the extensive selection of brands, sizes, and exclusive items. The website is described as easy to navigate and visually appealing, while support and communication are consistently noted as helpful and responsive. Many also appreciate the straightforward returns process and prompt refunds. Some customers experience confusion or inconsistency with sizing guidance and express a desire for clearer recommendations. Additionally, a few report difficulties with the return system or shipping partners.
This text was automatically created by an AI system from user reviews.
Was this summary helpful?
Authentic reviews from real people.
How Trusted Shops prevents fake reviewsReviewsGlamuse
(42)
(24)
(48)
(157)
(2487)
Verified
Best site, strongly recommend
Absolutely best shop and site. Have had multiple purchases through several years and every single one is executed in the most flawless, fast, correct and efficient way. I do buy from many other premium/luxury sites and and of course always can happen to have some issues but never happened with Glamuse. Well done to all the Glamuse teams 👏🏻
Verified
I love ur store and I can spend hours looking at everything. I got 2 pieces yesterday and they were formidable!!!. The only part that gives me trouble is when u send the code sometimes I am not sure where you go back to. It took me many tries then my stupid bank would not approve. So I called them and threatened them. I want my glamuse.,!. I tell my friends too!!!
Verified
Fabulous Site!
I love your site I have recommended it to so many people. I'm a great fan of Lise Charmel and you have a lovely range which is hard to resist. Ordering is straight forward and arrives very quickly with 1-2 days. Returning is very straight forward too and no hassle refunds.
I would probably prefer only 1-2 mailings a week given the choice
Reply from Glamuse
Hi,
Thank you for leaving a review. We take customer satisfaction very seriously, which is why we take careful note of your comments.
Yours,
The Glamuse Team.
Verified
Shipping is a fast service considering the distance but DHL will not come to my place to pick up my return. I do live in Alaska but I believe I’m approximately one mile past their cutoff. I begged them to pick up the delivery driver said they would/ nobody came. Luckily someone in the house was driving to Anchorage later. Also one of these bras is very scratchy and will likely not be in continued use after one wearing. It’s the Simon Perele. I’m hoping it’s the only one because I spent SO MUCH MONEY.
Verified
amazingly available even with the time change.
Helpful, knowledgeable about their product lines and
amazingly available even with the time change.
Customer oriented. Shipped within days and usually arrived within days - even earlier than expected.
I have recommended others to their website which covers most popular lingerie brands at fair price levels. Will order from them whenever I need their products.
Verified
I like the variety of lingerie and accessories available on Glamuse. Although Glamuse price points are high, the top brands and selection of classy styles is second to none. Glamuse is a first class place to shop for high quality, beautiful lingerie. Sale prices a bit lower would be a better attraction.
Verified
The website is really good, the description of the models, the table measures, the fotos, the variety of brands, the quality of the products, everything is of high quality and elevates the experience of online shopping to a higher level.
Also the shipping is very fast.
I loved it and the swimsuit the I bought is the perfect size, quality and fits really well.
Verified
I would like to single out Laetitia who responded quickly and resolved an issue I had with the delivery 10/10 for rapid customer response.
The gifts I bought are of the quality one has come to expect and I will continue to shop with you
Thank you
Paul
Verified
These folks are so efficient and fast I honestly thought I’d been scammed when they claimed my bras would arrive in just two days. They did though!! And they are perfect! Ex remedy fast and efficient service. Makes one wonder why so many other companies are not able to provide better service. Very impressed. I will never buy my bras anywhere else.
Verified
I highly recommend Glamuse.
I’ve already bought several beach clothes of excellent quality. When I don’t get the right size or don’t like it, returns are very easy with the help of labels that you just print and hand in at the post office.
It’s amazing! Delivers are really fast.
Verified
Excellent Company
My experience with Glamuse for the first time ordering was exceptional. I say that because I ordered to different types of bathing suits for an upcoming trip; sizes were well measured to my body type and quality was beyond what I expected. I will be a return customer.
Verified
Excellent quality and fast delivery. I have my favourite brands like Lise Charmel, Aubade and Scandale. Unfortunately diversification of bikinis is limited. Very narrow offer of sexy bikinis like thongs and g-strings. Only Scandale has some good merchandise nice to wear.
Verified
Livraison incroyablement rapide en Allemagne
La qualité de la lingerie est exceptionnelle. Je suis très satisfaite. Je recommande sans réserve. Attention toutefois : les tailles européennes ne correspondent pas à celles en vigueur en France. Sur le site, il est indiqué qu'une taille 38 correspond à une taille 2 en France, mais cette taille 2 correspond en réalité à une taille 40.
Reply from Glamuse
Bonjour,
Nous vous remercions d'avoir pris le temps de rédiger un avis.
Nous prenons bonne note de votre remarque concernant la correspondance des tailles européennes et françaises pour cet article. Nous transmettons immédiatement cette information à notre équipe qualité afin de procéder aux vérifications nécessaires sur notre site.
Cordialement,
Glamuse
Verified
I love the brands, but the penalty sucks!
I love how many choice there is at the website. So many brands and items. I would definitely order frequently but with my first order I ordered many items (lingerie) and a lot didn't fit me. Every brand is a little bit different or it wasn't my style. So I kept a part a had to send a part back and now I can't buy a whole lingerie outfit anymore because of the penalty for sending to much items back the first time. Even if i keep every next order. Never ever had a penalty like that for sending something I really have to try before buying first. Very disappointed 😞
Reply from Glamuse
Hi, Thank you for taking the time to leave a review. We do our utmost to pay special attention to your shopping experience on our website. At Glamuse, we aim to raise awareness among our customers regarding returns in order to minimize transport as much as possible and help you receive your ideal size as quickly as possible. We offer a complete service with 100% free delivery and returns.
Regards, Glamuse Customer Service.
Verified
I am extremely happy with my purchase! The lingerie is absolutely beautiful — even more gorgeous in real life than in the photos. The quality is excellent, and everything exceeded my expectations. I am very satisfied with my order and would definitely recommend this shop!
Verified
High quality and always trying to improve service
I always enjoy a rapid delivery of high quality goods and have been a returning customer of many years. Perhaps you could remind clients of the size previously ordered of their chosen brands, because some brands vary slightly in their sizing and I always have to search for what I ordered before.
Reply from Glamuse
Hi,
Thank you for leaving a review and for your loyalty. We take careful note of your comments, which we will consider seriously.
Yours,
The Glamuse Team.
Verified
Unbelievable fast delivery👍🏼😍
But I would like that you had euro size on panties instead of just small two XL
I had to go to another side to get the French size to euro size, before I bought them. But when they came, there was euro size on them. So it would be better for me to have that size.
Reply from Glamuse
Hello,
Thank you so much for taking the time to leave a review.
We are sorry to hear that finding the right size was a bit difficult for you. For your future purchases, please note that we have a specific size guide available on each product page to help you convert sizes easily between different brands and countries.
If you ever still have any doubts, please feel free to reach out to our customer service team.
Best regards,
The Glamuse Team
Verified
I absolutely love Glamuse company!
I like your company a lot. I have already bought a few swimsuits from you. The service outstanding, the quality of product amazing! I advise your company to many my friends, and I will definitely keep buying from you. Thank you very much!!!
Verified
Absolutely the best swimwear out there! quality and style
Unbeatable quality and style!This is my second time purchasing a Miradonna swimsuit (bought my first one in Denmark), and it’s hands down the best. It's high-quality, modern, bright, and perfectly shapes the body. It’s a piece you actually want to wear all the time. Couldn't find anything better!
Verified
The most easiest way to shop for bra.
It’s coming in no time right your door,
And if doesn’t fit you return no question ask. Money back on your account.
Everything is coming in nice package and the best quality you can find.
I will recommend to everyone.
Best service, and quality
Reasonable price!
To Verify Authenticity
Verified Reviews
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.Imported Reviews
They are not included in the overall rating. No verification measures have been taken.Contact
- +33977557788
- www.glamuse.com/eu/en
- contact@glamuse.com
- Hesperange, LUX
About
Founded in 2011, Glamuse is the premier destination for high-end women’s lingerie and swimwear. Designed for lovers of fine lace and comfort, the platform brings together the unique craftsmanship of ...
This company has linked Trusted Shops profiles.
