Review summary
Customers consistently praise the exceptionally fast and reliable delivery service, as well as the high quality of products, with particular delight in the materials, fit, and craftsmanship. The wide and diverse selection of brands, styles, and sizes is often highlighted as surpassing local options. Customer service is regarded as helpful, responsive, and professional, making for a positive shopping experience. The returns process is generally described as clear and straightforward, and the website is found to be easy to navigate and user-friendly, which enhances the overall shopping process. Many customers also appreciate the elegant, secure, and attractive packaging, contributing to a premium experience. Some customers found the returns process less convenient and expressed a wish for an exchange option. Additionally, there is mixed feedback regarding sizing accuracy and fit, with confusion or challenges noted due to differences between brands.
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How Trusted Shops prevents fake reviewsReviewsGlamuse
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Verified
Die Verpackung der Ware ist sehr elegant und die Vorfreude auf die exclusive Kollektion ist groß. Der Versand nach Gran Canaria dauerte nur 3 Tage🤗 Ich bin begeistert von der Qualität der Ware! Es lohnt, Qualität zu kaufen! Ihr Sortiment lässt keine Wünsche offen!
Dankeschön an das Team für perfekten Kundendienst!
Verified
Since I’ve discovered Glamuse over a year ago, I’ve been a steady customer. I LOVE high quality lingerie, the city I live in does have a few good shops but I’m an easy fit and online is my preferred platform. The incredible customer service makes the experience so rewarding. Never a mistake in my orders, fast reliable delivery with DHL, the easiest returns. I have a DHL drop off 10 minutes away. As well as my long time fave labels, Chantelle, Lise Charmel, I’ve discovered new making labels OSCALITO.
Verified
Excellent service, wide selection, and fast shipping!
I highly recommend ordering from Glamuse. The ordering process is smooth, quick, and very easy. They have a massive stock—often much better than what you can find in physical stores here in the Netherlands.
On top of that, they offer great prices and very attractive discounts. Glamuse has become a highly trusted shop for me, and my orders always arrive incredibly fast in the Netherlands. I will definitely keep ordering from them!
Verified
Decent quality, fair prices
The items received are nice and good quality. The customer service is excellent. However, please drop the Colissimo shipping company, they are sub par and very unprofessional. The driver who supposedly came to drop off my package stated he couldn’t reach me and never even called me. He then proceeded and took my package at the post office so I can pick it up there. Ridiculous, since I was home all day, he never stopped by my house.
Verified
Excellence All Around!
Communications are excellent and have been throughout. I was astonished at how fast my parcel made it to the united states and to my door. Looks like your partnership with DHL is a great one! And the items purchased are beautiful; top quality and packaged with utmost care. Thank you so much; I'll certainly be making future purchases. My special lady is very happy!
Verified
Happy to recommend
I found some lovely Gossard bras that I couldn’t find from any other supplier, a favourite style of mine. Smooth ordering process and items arrived quickly and beautifully wrapped. Happy to recommend this seller and would use again.
Verified
Love the product and the speediness of arrival however, I was disillusioned by the delivery carrier DHL. They said they attempted to deliver the product but no one was home. I was at home with my phone on for the entire day. I changed delivery to a pickup place necessitating me picking the package.
Verified
Best site, strongly recommend
Absolutely best shop and site. Have had multiple purchases through several years and every single one is executed in the most flawless, fast, correct and efficient way. I do buy from many other premium/luxury sites and and of course always can happen to have some issues but never happened with Glamuse. Well done to all the Glamuse teams 👏🏻
Verified
Fabulous Site!
I love your site I have recommended it to so many people. I'm a great fan of Lise Charmel and you have a lovely range which is hard to resist. Ordering is straight forward and arrives very quickly with 1-2 days. Returning is very straight forward too and no hassle refunds.
I would probably prefer only 1-2 mailings a week given the choice
Reply from Glamuse
Hi,
Thank you for leaving a review. We take customer satisfaction very seriously, which is why we take careful note of your comments.
Yours,
The Glamuse Team.
Verified
I love ur store and I can spend hours looking at everything. I got 2 pieces yesterday and they were formidable!!!. The only part that gives me trouble is when u send the code sometimes I am not sure where you go back to. It took me many tries then my stupid bank would not approve. So I called them and threatened them. I want my glamuse.,!. I tell my friends too!!!
Verified
Shipping is a fast service considering the distance but DHL will not come to my place to pick up my return. I do live in Alaska but I believe I’m approximately one mile past their cutoff. I begged them to pick up the delivery driver said they would/ nobody came. Luckily someone in the house was driving to Anchorage later. Also one of these bras is very scratchy and will likely not be in continued use after one wearing. It’s the Simon Perele. I’m hoping it’s the only one because I spent SO MUCH MONEY.
Verified
Na aankoop van een mooi lingeriesetje voel ik mij ondanks mijn leeftijd toch weer een beetje meer "vrouw".
Men mag zich zelf ook eens verwennen.
Als vaste klant zou ik het leuk vinden om af en toe eens een klein geschenkje te ontvangen.
Verified
Best online lingerie store ever! Huge range of gorgeous products, fantastic quality, next day delivery in EU is beyond expectations, discounts and loyalty program just make you spend more and more money on lingerie but it totally worth it.
Verified
I'm a big fan of Glamuse. Easy to navigate website to find exactly what you are looking for in your size. Prompt delivery!! Excellent products and never a problem if I need to return (which I rarely do!)
Verified
amazingly available even with the time change.
Helpful, knowledgeable about their product lines and
amazingly available even with the time change.
Customer oriented. Shipped within days and usually arrived within days - even earlier than expected.
I have recommended others to their website which covers most popular lingerie brands at fair price levels. Will order from them whenever I need their products.
Verified
I could not ask for more! The items were perfect and fit absolutely like a glove. There is a very large range of selection among which to choose and I was lucky enough to find discount for the items I chose.. bravo Glamuse!
Verified
The cutest and most comfortable bra
I am very happy with my purchase. Shipping was very fast, great communication, and nice packaging. The sports bra has cute daisy straps, the fit is perfect, and looks great under tees. I will be purchasing more!
Verified
I like the variety of lingerie and accessories available on Glamuse. Although Glamuse price points are high, the top brands and selection of classy styles is second to none. Glamuse is a first class place to shop for high quality, beautiful lingerie. Sale prices a bit lower would be a better attraction.
Verified
The website is really good, the description of the models, the table measures, the fotos, the variety of brands, the quality of the products, everything is of high quality and elevates the experience of online shopping to a higher level.
Also the shipping is very fast.
I loved it and the swimsuit the I bought is the perfect size, quality and fits really well.
Verified
I would like to single out Laetitia who responded quickly and resolved an issue I had with the delivery 10/10 for rapid customer response.
The gifts I bought are of the quality one has come to expect and I will continue to shop with you
Thank you
Paul
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Verified Reviews
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They are not included in the overall rating. No verification measures have been taken.Contact
- +33977557788
- www.glamuse.com/eu/en
- contact@glamuse.com
- Hesperange, LUX
About
Founded in 2011, Glamuse is the premier destination for high-end women’s lingerie and swimwear. Designed for lovers of fine lace and comfort, the platform brings together the unique craftsmanship of ...
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