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Top positive review
3 Oct 2023
Verified review
A very good, reliable, professional service. A long list of various auto electrical items were ordered and they all came quickly (2 working days with Royal Mail), well packed with great attention to detail. Just amazing, every part was clearly identified, helping greatly in seeing what is what, with detailed printed labels on component bags, even bespoke lengths of cable and tubing, neatly coiled, of various sizes all came tagged with labels! Again the despatch note is clearly set out and with mini photos of each item. I could not want more. Many thanks.
They are fine for vehicle electrics and marine cable, terminals, etc, etc, and for customer service but a selection of better quality marine lighting would be appreciated. I recently purchased two chrome finished LED downlighters which had poor quality chrome plating and were of inferior general quality compared with earlier purchases at similar pricing from marine chandlers.
Rapid resolution of delivery issue not their fault
I called because small package hadn't arrived. I called and told with apology that looked as if lost somewhere in Royal Mail. I was told that they would send replacement by priority mailing and true to their word it arrived the next day. Fair enough.
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Answer by 12voltplanet.co.uk
19 Jan 2024
Thank you for the feedback Stephen and we are sorry for the initial delivery issues and glad to hear they were resolved promptly
31 Jan 2024
Verified review
My product query was answered very promptly.
As a result I felt confident to place an order.
The order was as described, packed well and delivered quickly.
Thank you.
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Answer by 12voltplanet.co.uk
1 Feb 2024
Thank you for taking the time to leave us this positive review!
15 Feb 2024
Verified review
Very helpful and efficient
Had a query re UK vat applying to a EU bound order which was quickly clarified and the subsequent order was delivered within 48 hours.
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Answer by 12voltplanet.co.uk
16 Feb 2024
Thank you for the great feedback, we really appreciate it!
11 Feb 2024
Verified review
Breaker that we ordered arrived on time, very good service,thanks.
Best Regards,
Gary
Marlex Marine Technology Ltd.
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