Alpinetrek.co.uk - Logo - reviews

Alpinetrek.co.uk
Reviews:

1,763 reviews in the last 12 months50,368 total reviews  

4.57
Excellent

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Alpinetrek.co.uk fulfils all Trusted Shops quality criteria, including
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Top positive review

21 Jun 2023
 Verified review
Prices and availability are often the best for some of the brands that I like, so this isn’t my first time using Alpinetrek. On this occasion I bought and returned some shoes as they were a little tighter than expected, however the refund was issued without and problems and I ordered another size. They’re a little slow and I suppose my only complaint would be that they use a ‘co.uk’ address when goods are actually shipped from Central Europe. Yes, the expected shipping time IS stated so they’re not doing anything wrong but one of the main reasons that people choose to buy from ‘co.uk’ sites is that they assume shipping will be swift. I feel that it’s a little misleading. They also exclusively use EVRI. Thankfully my experience this time was positive and I appear to have a a good local driver but I would never choose a site using Evri if I could find the same product for a competitive price elsewhere, it’s not worth the risk

Top negative review

1 Sept 2023
 Verified review
I returned vidda pro trousers, I printed off the label they provided, it was collected by royalmail. I have tracking data and screenshots I gave them to show the package was picked up and delivered to their UK depot. The package now appears to be lost in the system, and I have no received a refund after waiting a month. Very disappointed. I couldnt recommend this retailer, first time shopping online in 20 years I have run into such an issue. Avoid.
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Reviews for Alpinetrek.co.uk

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AW
Al W.
Salisbury
23 May 2023
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22 May 2023
 Verified review
Easy to order and great price with welcome discount code, many thanks
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22 May 2023
 Verified review
Really rate this company - they stayed in touch with me right up to delivery of my walking/hiking boots.... As usual with Inov8 I went up .5 in size and they fit perfectly.Good product, good company - I'm happy
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22 May 2023
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22 May 2023
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Always quick and prompt reply’s to any issues. Fantastic choice of goods and always packaged perfectly.
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22 May 2023
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Good company-Safe
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22 May 2023
 Verified review
Arrived on time, well packaged and a perfect fit. Thank you!
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21 May 2023
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21 May 2023
 Verified review
quick and easy
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20 May 2023
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19 May 2023
 Verified review

Found everything I needed & more

Found everything I needed (and more for future shopping) in goodwill prices, great communication and fast shipping.
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19 May 2023
 Verified review
bloody good site with great gear, marvellous service
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19 May 2023
 Verified review
Top brands at good value, easy ordering system, well informed delivery service. Always recommend to friends an family.
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19 May 2023
 Verified review
Excellent website. Excellent prices
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19 May 2023
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Easy to deal with,competitive pricing
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18 May 2023
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18 May 2023
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U.K. buyer

Second time using Alpine Trek from the U.K. excellent service and delivery.
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17 May 2023
 Verified review
My order was dispatched promptly and was easy to order.
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17 May 2023
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MJ
maria j.
London
17 May 2023
 Verified review
Products customer service
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