electricals247.co.ukReviews:
198 reviews in the last 12 months1,043 total reviews
Excellent
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Top positive review
16 Mar 2023
Verified review
The quality of my items is very good, the price was excellent, and delivery was prompt. The only drawback was the packaging - the items (thankfully, not delicate) were crammed into a box too small for the purpose, and the whole package was wrapped, using a HUGE amount of clingwrap - this was difficult (and dangerous!) to cut open without damaging the contents, and unnecessarily bad environmentally. Other than that, you've nailed it, as far as I'm concerned - would definitely go back!
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Top negative review
19 Jun 2023
Verified review
Communication could be better. I ordered an item that said had been dispatched but over a week later it hadn't arrived. When I phoned I was told it was out of stock. I then received an email the following day to say it would take up to 60 days to arrive., did I want to cancel or continue. I cancelled the order
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Reviews for electricals247.co.uk
10 hours ago
Verified review
What a great company - excellent service and communications. Because the lamps I'd ordered were slightly different to those pictured on their website and the last they had in stock, they sent me details of the lamps they had prior to sending to check they suited my requirements - which they did. They were carefully packaged and arrived in absolutely perfect order. Very happy. A high standard of service from a friendly team. I am happy to highly recommend.
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7 Nov 2023
Verified review
Absolutely amazing . Incredible prices, super fast delivery and a website more efficient than a German accountant.
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Answer by electricals247.co.uk
8 Nov 2023
Thanks for your 5-star rating and for being an amazing part of our journey! Your continued support means everything to us, and we can’t wait to exceed your expectations every time you choose us. If there’s anything specific you’d like to see more of please don’t hesitate to let us know, take care! - Electricals247
5 Nov 2023
Verified review
Superb service
Fast, reliable and excellent products at reasonable prices.
What more could you want.
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Answer by electricals247.co.uk
6 Nov 2023
Thank you so much Barrie for the 5-star rating, as well as your very kind words! You took the time out your busy day and we are thrilled we made your experience with us so memorable. You have clearly enjoyed your purchase of the draught shutters, we can't wait to hit the mark again for you. Thanks again for choosing us! - Electricals247
10 days ago
Verified review
Easy to order and quick delivery
Found some discontinued lights on at half the price of other sites so I’m very happy!
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Answer by electricals247.co.uk
8 days ago
WOW! Tracey thank you so much for the 5-star rating! It makes our day hearing about how much our customers love our products and the great service they’ve received from our team. We have passed on your review to our team and look forward to serving you again, take care! - Electricals247
16 Nov 2023
Verified review
Good quality and excellent value, fast delivery. Many thanks
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Answer by electricals247.co.uk
17 Nov 2023
Thank you so much Zainab! Amazing 5-star rating and review, we are very appreciative of the kind words. We put customers at the forefront of everything we do, glad we was able to make your experience with us so unforgettable. Look forward to being your first choice again, take care! - Electricals247
17 Nov 2023
Verified review
Great value product prompt delivery! Would recommend!
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Answer by electricals247.co.uk
17 Nov 2023
Thanks for the 5 stars Meg, your review is a great way to let us know we’re on track to making our customers smile! We appreciate you taking the time to give your feedback and look forward to serving you again in the future. - Electricals247
13 days ago
Verified review
Fast delivery and kept up to date with my order .
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Answer by electricals247.co.uk
10 days ago
Thanks for sharing your positive experience with us. We pride ourselves on timely communication, professionalism and customer service that's next to none! Thank you for choosing Electricals247, take care!!
9 days ago
Verified review
Professional service, all great!
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Answer by electricals247.co.uk
8 days ago
Amazing!! Thank you Tim for the 5-star rating, we really appreciate you taking the time out your day to review our products and service :). We are so glad you had a positive experience here with ELECTRICALS247. Your support is invaluable to us. Looking forward to seeing you again soon! - Electricals247
11 days ago
Verified review
Great product and arrived on time
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Answer by electricals247.co.uk
10 days ago
We truly appreciate your continuous support and trust in us. Your 5-star rating and review brightens our day and serves as a constant reminder of why we love what we do. We’ll continue striving to provide exceptional products and outstanding customer care to make every interaction with us remarkable - Electricals247
18 hours ago
Verified review
Quick dispatch and delivery
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Answer by electricals247.co.uk
11 hours ago
Thanks for the 5-star rating Steve, as well as sharing your very kind words about your positive experience with us. We pride ourselves on timely communication, professionalism and customer service that's next to none! Thanks again for choosing to shop with Electricals247, have a lovely weekend!!
12 days ago
Verified review
Quick and accurate!
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Answer by electricals247.co.uk
10 days ago
Thank you again for your 5-star rating and for being an amazing part of our journey!! Your continued support means everything to us, and we can’t wait to exceed your expectations every time you choose us. If there’s anything specific you’d like to see more of, please don’t hesitate to let us know :) - Electricals247
3 days ago
Verified review
Great value.
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Answer by electricals247.co.uk
11 hours ago
Thank you George for the AMAZING 5-star rating!! We are thrilled you enjoyed purchasing your knife sets with us, if there’s anything specific you’d like to see more of, please don’t hesitate to let us know via email - sales@electricals247.co.uk . Have a lovely weekend!! - Electricals247
13 days ago
Verified review
Great
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Answer by electricals247.co.uk
10 days ago
We are so grateful for your 5-star rating! Our team works hard to ensure every customer has a memorable experience. If there’s anything else we can do to make your next purchase even better, please let us know. - Electricals247
2 days ago
Verified review
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10 days ago
Verified review
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Answer by electricals247.co.uk
8 days ago
Thanks again Stuart!! - Electricals247
12 Nov 2023
Verified review
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Answer by electricals247.co.uk
14 Nov 2023
Thanks again Michael! - Electricals247
10 Nov 2023
Verified review
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Answer by electricals247.co.uk
10 Nov 2023
Wow, thank you so much for the 5-star rating Chris! We are thrilled you enjoyed the bulbs you purchased. If there's anything you would like to see more of on our website, contact us via email sales@electricals247.co.uk. Have a lovely weekend! - Electricals247
18 Nov 2023
Verified review
Simply deliver the items purchased.
I never received anything I ordered, still waiting to see where the 2 parcels have gone.
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Answer by electricals247.co.uk
10 days ago
We are deeply sorry you didn't receive the service you deserve, and we really appreciate you bringing this to our attention. On this occasion it was an uncommon instance and by the looks of it FedEx have let us both down. Unfortunately, we have no control on what happens with our customers parcels once they are collected by our delivery partners. Please feel free to reach out to electricals247 with any further comments, concerns, or suggestions you wish to share. - Electricals247
17 Oct 2023
Verified review
30 amp Junction boxes
Items were very good price, including postage
Dispatched quickly and arrived before estimated date. Communications were timely and appropriate (I.e. no advertising or spam etc.)
Will definitely use again and recommend.
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Answer by electricals247.co.uk
18 Oct 2023
Thanks for sharing your positive experience with us. We pride ourselves on timely communication,professionalism and customer service that's next to none! Thanks again for choosing Electricals247.
4 Oct 2023
Verified review
Good experience buying lighting
Excellent pre purchase advice, goods delivered next working day, well packed, one item was faulty and this was immediately replaced by next working day. Very good service can’t think of any improvements.
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Answer by electricals247.co.uk
5 Oct 2023
Wow Nick!! Thank you for the 5-star rating, we are blown away by your very kind words. Our team works very hard to make sure you have a memorable customer service experience; as we put customers at the forefront of everything we do. We look forward to exceeding your expectations every time you shop with us :) - Electricals247