www.electricals247.co.uk- Logo - reviews

www.electricals247.co.uk
Reviews:

184 reviews in the last 12 months1,126 total reviews  

4.70
Excellent

Trustmark
Valid

Includes Buyer Protection

Certified since: 25 Mar 2014
The Trustmark indicates trustworthy online retailers.
www.electricals247.co.uk fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to £2,500. Find out how this secures your transaction.

Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

1 Dec 2023
 Verified review
What a great company - excellent service and communications. Because the lamps I'd ordered were slightly different to those pictured on their website and the last they had in stock, they sent me details of the lamps they had prior to sending to check they suited my requirements - which they did. They were carefully packaged and arrived in absolutely perfect order. Very happy. A high standard of service from a friendly team. I am happy to highly recommend.

Top negative review

19 Jun 2023
 Verified review
Communication could be better. I ordered an item that said had been dispatched but over a week later it hadn't arrived. When I phoned I was told it was out of stock. I then received an email the following day to say it would take up to 60 days to arrive., did I want to cancel or continue. I cancelled the order
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for www.electricals247.co.uk

Filter
 Sort by  
Relevance
22 Dec 2023
 Verified review
Report review
Answer by www.electricals247.co.uk
2 Jan 2024
Thanks again Clem!! - Electricals247
19 Dec 2023
 Verified review
Report review
Answer by www.electricals247.co.uk
2 Jan 2024
Thank you Peter for the amazing 5-star review! Your review is a great way to let us know we’re on track for making our customers smile! We appreciate you taking the time to give your feedback and look forward to serving you again in the future. - Electricals247
30 Nov 2023
 Verified review
Report review
26 Dec 2023
 Verified review

Way too slow.

The order for 1 small pack of electrical screws took you 5 days to dispatch… how?? You need to get it sorted if youre hoing to get any repeat orders.
Report review
Answer by www.electricals247.co.uk
2 Jan 2024
We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make necessary improvements to ensure this doesn’t happen again. Despite the delivery not meeting your expectations we are glad you still enjoyed the quality of the screws. If there's anything else you would like to share or add about your experience, don't hesitate to contact us via sales@electricals247.co.uk
17 Oct 2023
 Verified review

30 amp Junction boxes

Items were very good price, including postage Dispatched quickly and arrived before estimated date. Communications were timely and appropriate (I.e. no advertising or spam etc.) Will definitely use again and recommend.
Report review
Answer by www.electricals247.co.uk
18 Oct 2023
Thanks for sharing your positive experience with us. We pride ourselves on timely communication,professionalism and customer service that's next to none! Thanks again for choosing Electricals247.
20 Jun 2023
 Verified review
Although when I ordered they were out of stock they gave me the option to wait for new stock which was delivered earlier than anticipated. Excellent communication and help - wish every company had service like this.
Report review
4 Oct 2023
 Verified review

Good experience buying lighting

Excellent pre purchase advice, goods delivered next working day, well packed, one item was faulty and this was immediately replaced by next working day. Very good service can’t think of any improvements.
Report review
Answer by www.electricals247.co.uk
5 Oct 2023
Wow Nick!! Thank you for the 5-star rating, we are blown away by your very kind words. Our team works very hard to make sure you have a memorable customer service experience; as we put customers at the forefront of everything we do. We look forward to exceeding your expectations every time you shop with us :) - Electricals247
22 Jul 2023
 Verified review
Good choice of Hager MCB’s which tends to be my choice of circuit protection. Easy selection on website and reasonable delivery charges. Would use this website again.
Report review
Answer by www.electricals247.co.uk
1 Sept 2023
We really appreciate you taking the time out your day to leave us a review. These are the instances that keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience. Let us know if we can do anything else for you! - Electricals247
25 Aug 2023
 Verified review

Absolutely excellent service

Very very helpful and went the extra mile to track down an item that was discontinued but found some remaindered stock. Wick delivery fabulous service
Report review
Answer by www.electricals247.co.uk
31 Aug 2023
We really appreciate your feedback and are delighted to know you enjoyed our service. Your satisfaction is our top priority, and we look forward to serving you again soon! - Electricals247
17 Jul 2023
 Verified review

First Time Purchase.

Excellent Service From theTeam At ELECTRICALS 24/7.Ordered Goods no Problem, Dispatched Very Promptly. Goods well Packaged. 👌
Report review
Answer by www.electricals247.co.uk
1 Sept 2023
Dear valued customer, thank you for your great review of our service. We’ve passed your kind words on to our online team. We are passionate about providing all of our customers with outstanding experiences and they’ll be delighted to know they hit the mark with you. We hope that in the future we’ll be able to provide a similarly excellent experience. Please let us know if there are any areas we can improve upon in future, we value our customer’s feedback for helping us to keep improving our service. - Electricals247
9 Apr 2023
 Verified review

A happy customer.

Easy ordering process, helpful when I 'phoned with a small query, quick delivery, items well-packaged. No issues at all.
Report review
5 Sept 2023
 Verified review

Clamps

These clamps are very strong for their size, they grip things really well and they are very well made I give them an A+
Report review
Answer by www.electricals247.co.uk
6 Sept 2023
Wow! You have made our teams day with such wonderful feedback, thank you so much for taking time out your day to give us a 5-star review. We look forward to being your first choice again! - Electricals247
7 Nov 2023
 Verified review
Absolutely amazing . Incredible prices, super fast delivery and a website more efficient than a German accountant.
Report review
Answer by www.electricals247.co.uk
8 Nov 2023
Thanks for your 5-star rating and for being an amazing part of our journey! Your continued support means everything to us, and we can’t wait to exceed your expectations every time you choose us. If there’s anything specific you’d like to see more of please don’t hesitate to let us know, take care! - Electricals247
4 Aug 2023
 Verified review

VTAC led spotlight bulbs

ordered VTAC led bulbs and good quality bulbs by VTAC and good prompt quality delivery by ELECTRICALS24/7
Report review
Answer by www.electricals247.co.uk
31 Aug 2023
We’re grateful to have you as a valued customer. Don’t hesitate to reach out if there’s anything else we can assist you with - Electricals247
1 Jul 2023
 Verified review
Clear communication on missing items and quick delivery! The antique brass switches and sockets look good
Report review
Answer by www.electricals247.co.uk
1 Sept 2023
Your feedback made our day! We are ecstatic to hear that you had a great experience ordering with us. We can’t wait to satisfy your expectations again. Thank you for your kind words and support. - Electricals247
27 Feb 2024
 Verified review

Very satisfied

Clear method of ordering. Just what I needed. Efficient and prompt delivery. Would use again.
Report review
Answer by www.electricals247.co.uk
29 Feb 2024
We're overjoyed to hear about your positive experience with us! Thank you for your kind words and support. If there's anything you would like to see more of, let us know!! - Electricals247
17 Jul 2023
 Verified review
Great price and in amount of stock required suitable for my work. Next day delivery too.
Report review
Answer by www.electricals247.co.uk
1 Sept 2023
Once again, thank you for choosing us and for the incredible 5-star rating! Your feedback motivates us to keep providing excellent services and products to our customers. We look forward to being your first choice again! - Electricals247
5 Nov 2023
 Verified review

Superb service

Fast, reliable and excellent products at reasonable prices. What more could you want.
Report review
Answer by www.electricals247.co.uk
6 Nov 2023
Thank you so much Barrie for the 5-star rating, as well as your very kind words! You took the time out your busy day and we are thrilled we made your experience with us so memorable. You have clearly enjoyed your purchase of the draught shutters, we can't wait to hit the mark again for you. Thanks again for choosing us! - Electricals247
26 May 2023
 Verified review

Everything I needed without hunting around

Will use again. Very good prices with reasonable delivery fee and very quick service.
Report review
22 Nov 2023
 Verified review

Easy to order and quick delivery

Found some discontinued lights on at half the price of other sites so I’m very happy!
Report review
Answer by www.electricals247.co.uk
24 Nov 2023
WOW! Tracey thank you so much for the 5-star rating! It makes our day hearing about how much our customers love our products and the great service they’ve received from our team. We have passed on your review to our team and look forward to serving you again, take care! - Electricals247