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Top positive review
27 Jul 2023
Verified review
Having looked around online for what we wanted we decided on Paving Stones Direct due to their competitive prices. We had a query about delivery charges which they answered promptly. We picked a delivery date for within a matter of days from order, we then had messages from the delivery company to update us about a time schedule. Delivery was prompt, driver was friendly and helpful. There was a small chip in one of the tiles but to be honest it wasn't worth complaining about it. When we are ready to order more tiles for other parts of the garden we will not hesitate to go back to this company.
Great prices, good choice of delivery options, or so we thought! Opted for delivery day but received a phone call the day before to say the pallet had arrived, nobody on to take delivery so a waste of everyone’s time because they had to come back on the scheduled day.
Thank you for the fantastic feedback. We strive to make every experience with us exceptional, so we really appreciate it. The Paving Stones Direct team.
26 Nov 2023
Verified review
Friendly and helpful
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Answer by pavingstonesdirect.co.uk
28 Nov 2023
Thank you very much for the review. Feedback is very important to us so we really appreciate this. Kind Regards, The Paving Stones Direct team.
Thank you very much for the review. Feedback is very important to us so we really appreciate this. Kind Regards, The Paving Stones Direct team.
4 Jan 2024
Verified review
First class service
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Answer by pavingstonesdirect.co.uk
4 Jan 2024
Thank you very much for the review. Feedback is very important to us so we really appreciate this. Kind Regards, The Paving Stones Direct team.
18 Jun 2023
Verified review
Excellent service
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Answer by pavingstonesdirect.co.uk
21 Jun 2023
Hi Mark, Thank you very much for the review. Feedback is very important to us so we really appreciate this. Kind Regards, The Paving Stones Direct team.
30 May 2023
Verified review
Very quick service
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Answer by pavingstonesdirect.co.uk
1 Jun 2023
Thank you for the amazing feedback. We strive to make every experience with us exceptional, so we really appreciate it. The Paving Stones Direct team.
22 Jun 2023
Verified review
Faultless service
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Answer by pavingstonesdirect.co.uk
23 Jun 2023
Hi Terry, thank you for the amazing feedback. We strive to make every experience with us exceptional, so we really appreciate it. The Paving Stones Direct team.
19 Sept 2023
Verified review
Brilliant
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Answer by pavingstonesdirect.co.uk
20 Sept 2023
Hi Reece, Thank you very much for the review. Feedback is very important to us so we really appreciate this. Kind Regards, The Paving Stones Direct team.
28 Oct 2023
Verified review
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Answer by pavingstonesdirect.co.uk
30 Oct 2023
Thank you very much for the rating. Feedback is very important to us so we really appreciate this. Kind Regards, The Paving Stones Direct team.
27 Oct 2023
Verified review
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Answer by pavingstonesdirect.co.uk
30 Oct 2023
Thank you very much for the rating. Feedback is very important to us so we really appreciate this. Kind Regards, The Paving Stones Direct team.
4 Jul 2023
Verified review
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Answer by pavingstonesdirect.co.uk
5 Jul 2023
Thank you very much for the review. Feedback is very important to us so we really appreciate this. Kind Regards, The Paving Stones Direct team.
30 Jun 2023
Verified review
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Answer by pavingstonesdirect.co.uk
3 Jul 2023
Thank you for the review. We strive to make every experience with us exceptional, so we really appreciate it. The Paving Stones Direct team.
28 May 2023
Verified review
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Answer by pavingstonesdirect.co.uk
1 Jun 2023
Thank you very much for the review. Feedback is very important to us so we really appreciate this. Kind Regards, The Paving Stones Direct team.
19 May 2023
Verified review
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Answer by pavingstonesdirect.co.uk
22 May 2023
Thank you very much for the review. Feedback is very important to us so we really appreciate this. Kind Regards, The Paving Stones Direct team.
29 Jul 2023
Verified review
Poor customer service/false advertisement.
Ordered a product in which they said could be delivered for free.
Rang up as I received an email stating I need to collect instead.
They told me over phone I can’t receive delivery and that the product is not in stock.
False advertisement.
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Answer by pavingstonesdirect.co.uk
31 Jul 2023
Hi Jarred, we are very sorry to receive this review. We do state on the website for customers to give us a ring before placing an order as the prices listed are collection only which is stated. If collection is not an option then we will then advise on delivery. Unfortunately in this instance, there was an error that allowed an out of stock product to be ordered. We apologise for the inconvenience this has caused. Thank you, The Paving Stones Direct team.
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