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Top positive review
2 Feb 2024
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As a first time customer I found the site user friendly , clear and easy to navigate.
I changed my plans to be available for DHL delivery slot as a signature is required. I received a mobile message stating delivery had been made. I saw the van driver drive off, without ringing my doorbell or leaving any message. I eventually got through to DHL on my 3rd attempt, then discovered my wine dumped at the side of my house. Not impressed.
I ordered a vintage bottle of port as a gift for a retirement party. Unfortunately, this company uses a poor courier service and despite ordering the product a full week before it was needed and paying for express 1-2 days delivery, the port did not arrive in time. I pleaded with the company to send a replacement so that I had the gift in time but they refused, saying it needed to be returned by the courier or reported lost before they would refund me. They did agree to refund me eventually but too late to find a replacement gift prior to the party.
Thank you for your five star rating and comments, we are very pleased to hear that you found everything to be simple and prompt.
Kind regards,
Vintage Wine and Port
4 days ago
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Answer by vintagewineandport.co.uk
4 days ago
Thank you for leaving us with a five star rating!
Kind regards,
Vintage Wine and Port
4 days ago
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Answer by vintagewineandport.co.uk
4 days ago
Thank you for your kind five star rating!
Kind regards,
Vintage Wine and Port
5 days ago
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Easy to use this site.
Clear information about products.
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Answer by vintagewineandport.co.uk
4 days ago
Thank you very much for your kind five star rating and review!
Kind regards,
Vintage Wine and Port
5 days ago
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Answer by vintagewineandport.co.uk
4 days ago
Thank you very much for your kind five star rating!
Kind regards,
Vintage Wine and Port
6 days ago
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Answer by vintagewineandport.co.uk
6 days ago
Thank you very much for your five star rating and comments!
Kind regards,
Vintage Wine and Port
6 days ago
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Quick reliable service
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Answer by vintagewineandport.co.uk
6 days ago
Thank you for your five star rating Ian, we are very pleased to hear that you are happy with our services!
Kind regards,
Vintage Wine and Port
6 days ago
Verified review
Douro and other wines.
I like the clear emphasis on all things Douro and the sometimes quirky selection of other wines. Service is prompt and free delivery on £100 is fair. The website looks slightly old fashioned ( I’m personally fine with that) although the search function doesn’t always work perfectly.
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Answer by vintagewineandport.co.uk
6 days ago
Thank you Roger for your five star rating and feedback, we are very pleased to hear that you are happy with our services and website. We are always updating and trying to make it as user friendly as possible!
Kind regards,
Vintage Wine and Port
7 days ago
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Answer by vintagewineandport.co.uk
6 days ago
Thank you for your five star rating!
Kind regards,
Vintage Wine and Port
7 days ago
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Answer by vintagewineandport.co.uk
6 days ago
Thank you for your five star rating!
Kind regards,
Vintage Wine and Port
8 days ago
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Great choice of vintage port. Quick delivery
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Answer by vintagewineandport.co.uk
6 days ago
Thank you very much for your five star review!
Kind regards,
Vintage Wine and Port
8 days ago
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Oustanding customer service.
Great selection and prices.
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Answer by vintagewineandport.co.uk
6 days ago
Thank you very much Felix for taking the time to leave us with your kind five star rating, we are so pleased to hear that you are happy with our services and products.
Kind regards,
Vintage Wine and Port
9 days ago
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Great selection and very easy purchase.
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Answer by vintagewineandport.co.uk
6 days ago
Thank you very much for your kind five star rating and review.
Kind regards,
Vintage Wine and Port
I have bought from Vintage Wine and Port for many years and always received a professional and friendly service with a personal touch
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Answer by vintagewineandport.co.uk
10 days ago
Thank you very much Martin, we are so pleased to see a happy returning customer!
We hope you enjoy your newest order of LBVs!
Kind regards,
Vintage Wine and Port
11 days ago
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Answer by vintagewineandport.co.uk
10 days ago
Thank you very much for your kind five star rating!
Kind regards,
Vintage Wine and Port
11 days ago
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Answer by vintagewineandport.co.uk
11 days ago
Thank you for your five star rating!
Kind regards,
Vintage Wine and Port
11 days ago
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Answer by vintagewineandport.co.uk
11 days ago
Thank you very much for your five star rating!
Kind regards,
Vintage Wine and Port
12 days ago
Verified review
Excellent choice and service
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Answer by vintagewineandport.co.uk
12 days ago
Thank you very much for taking the time to leave us with your five star review, we are so pleased to hear that you found everything to be excellent!
Kind regards,
Vintage Wine and Port
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