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Top positive review
2 Feb 2024
Verified review
As a first time customer I found the site user friendly , clear and easy to navigate.
I changed my plans to be available for DHL delivery slot as a signature is required. I received a mobile message stating delivery had been made. I saw the van driver drive off, without ringing my doorbell or leaving any message. I eventually got through to DHL on my 3rd attempt, then discovered my wine dumped at the side of my house. Not impressed.
I ordered a vintage bottle of port as a gift for a retirement party. Unfortunately, this company uses a poor courier service and despite ordering the product a full week before it was needed and paying for express 1-2 days delivery, the port did not arrive in time. I pleaded with the company to send a replacement so that I had the gift in time but they refused, saying it needed to be returned by the courier or reported lost before they would refund me. They did agree to refund me eventually but too late to find a replacement gift prior to the party.
i have used them for a long time and they have a great range of port and always good quality.
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Answer by vintagewineandport.co.uk
15 Nov 2023
Thank you very much for your continued custom and leaving us with five stars.
Kind regards,
Vintage Wine and Port
4 Oct 2023
Verified review
Excellent customer service - the team really do go that extra mile for customer satisfaction
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Answer by vintagewineandport.co.uk
4 Oct 2023
Thank you very much Gill for your five star review! Our customer care team are always happy to help where we can.
Kind regards,
Vintage Wine and Port
10 Dec 2023
Verified review
wine quality and excellent delivery.Why have you stopped your vintage descriptions by year?
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Answer by vintagewineandport.co.uk
13 Dec 2023
Thank you very much for your five star rating John and your continued custom! We endeavour to keep our site up to date and include vintage descriptions by year on the search drop down menus.
Kind regards,
Vintage Wine and Port
3 Nov 2023
Verified review
Good company to do business with.
Great website which is intuitive to navigate, easy ordering and reasonable delivery terms.
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Answer by vintagewineandport.co.uk
3 Nov 2023
Thank you very much Nigel for taking the time to leave us with five stars and your feedback. We are so pleased to hear that everything was to your liking.
Kind regards,
Vintage Wine and Port
17 Jan 2024
Verified review
Needed a specific present for a friend, easy to find and good service from start to finish
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Answer by vintagewineandport.co.uk
17 Jan 2024
Thank you very much Michael for taking the time to leave us with a five star review. We are so pleased to hear that you are happy with our services and we hope your friend enjoys their lovely gift!
Kind regards,
Vintage Wine and Port
15 Oct 2023
Verified review
Excellent service. Fast delivery, well packed, this will make a lovely gift for my friend
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Answer by vintagewineandport.co.uk
16 Oct 2023
Thank you Dan for taking the time to leave us with a five star rating, we are so pleased to hear that you found our services to be excellent!
We hope your friend enjoys their lovely gift!
Kind regards,
Vintage Wine and Port
25 Sept 2023
Verified review
2023 Advent Port
Easy to deal with and if you need to talk to someone you can and they are super friendly
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Answer by vintagewineandport.co.uk
27 Sept 2023
Thank you very much for your five star rating! Our customer service team are always happy to chat and offer help where required.
Kind regards,
Vintage Wine and Port
6 Sept 2023
Verified review
Great selection and very affordable, always arrives safely due to exceptional packaging.
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Answer by vintagewineandport.co.uk
6 Sept 2023
Thank you very much for your kind five star review. We are so pleased to hear that you are happy with our products and services.
Kind regards,
Vintage Wine and Port
3 Nov 2023
Verified review
Excellent service and the parcel arrived really well packed and in excellent condition.
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Answer by vintagewineandport.co.uk
3 Nov 2023
Thank you for your five star rating and review. We are so pleased to hear that you found our services to be excellent!
Kind regards,
Vintage Wine and Port
21 Jun 2023
Verified review
Great choices of quality port at fair prices with speedy professional delivery. love it
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Answer by vintagewineandport.co.uk
21 Jun 2023
Thank you very much for taking the time to leave us with your feedback and five star rating! We are so pleased to hear that you are happy with our services and products.
Kind regards,
Vintage Wine and Port
15 Oct 2023
Verified review
Fast delivery excellent service and very well packed. Box was good quality for a gift
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Answer by vintagewineandport.co.uk
16 Oct 2023
Thank you Shanee, we are so pleased to hear that you found our services to be excellent and packaging up to standard!
Kind regards,
Vintage Wine and Port
14 Oct 2023
Verified review
Great service and delivery
Great service, love the product and the rapid delivery at short notice was excellent.
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Answer by vintagewineandport.co.uk
16 Oct 2023
Thank you very much Nicholas for taking the time to leave us with a kind five star review. We are so pleased to hear that you found our services to be great and love your order.
Kind regards,
Vintage Wine and Port
27 Sept 2023
Verified review
The bottle was really well packed and arrived protected in a lovely presentation case.
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Answer by vintagewineandport.co.uk
27 Sept 2023
Thank you very much for your five star rating! We are very pleased to hear that you are happy with your purchase and our services, we do hope you enjoy your order.
Kind regards,
Vintage Wine and Port
11 Sept 2023
Verified review
Great choices. Knowledgeable, friendly and helpful staff.
Good prices
Quick delivery.
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Answer by vintagewineandport.co.uk
11 Sept 2023
Thank you very much David for your kind five star review. Our staff are always happy to help where we can! We do hope you enjoy your order!
Kind regards,
Vintage Wine and Port
2 Dec 2023
Verified review
Great all round
Packaged securely, delivered incredibly quickly and the actual products are great 👍
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Answer by vintagewineandport.co.uk
4 Dec 2023
Thank you for your five star rating! We are so pleased to hear that you are happy with our products and services.
Kind regards,
Vintage Wine and Port
22 Sept 2023
Verified review
A great customer experience.
Really easy to buy from, with useful advice on the website, and delivery was prompt.
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Answer by vintagewineandport.co.uk
27 Sept 2023
Thank you very much for taking the time to leave us with a kind five star review. We are very pleased to hear that you had a great experience with us!
Kind regards,
Vintage Wine and Port
27 Dec 2023
Verified review
Very good service and excellent when questions asked by email and very responsive.
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Answer by vintagewineandport.co.uk
29 Dec 2023
Thank you very much for your five star rating and review. We are so pleased to hear that you are happy with our service; we always try to assist where we can.
Kind regards,
Vintage Wine and Port
Perfect for the run up to Christmas, 24 Bottles of port for after the evening meal/
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Answer by vintagewineandport.co.uk
20 Nov 2023
Thank you very much for your five star rating! The advent calendars are great for the run up Christmas and enjoy a different port everyday.
Kind regards,
Vintage Wine and Port
Port 21 Yr old and 30 Yr old.
Nice present for 21yr old Neice and 30Yr old nephew.
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Answer by vintagewineandport.co.uk
15 Nov 2023
Thank you very much for your five star rating, we are so pleased that you found what you were looking for with us!
Kind regards,
Vintage Wine and Port
26 Dec 2023
Verified review
Absolutely lovely selection of Port, the trouble is, there all so smooth & lovely
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Answer by vintagewineandport.co.uk
29 Dec 2023
Thank you very much for your five star rating and feedback. We are so pleased to hear that you enjoyed our selection of products.
Kind regards,
Vintage Wine and Port
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