Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Top positive review
12 Jun 2023
Verified review
Great choice of designs and styles on the website. I loved the fact that there was an individual choice of sizes, lighting, demysting and additional features so my mirror design was unique to me. The parcel arrived in super quick time and the packaging was absolutely exceptional. Very impressed with this company from start to finish. Mirror 1500mmx 1000mm
Mirrors look great from the front but very impractical to mount. No specific instructions are supplied for the round ones, which are the products I purchased, only the square and rectangular ones. The instructions are pretty generic for the whole range.
The design of the back isn’t very good, leaving all the construction bare and the round, metal template that houses the strip of lights around it is quite sharp and sits flush on the surface of the wall, which marks paintwork as soon as you try to hang them. Very annoying.
I wouldn’t recommend for someone wanting to install their own mirrors that does not have a lot of experience hanging pictures and mirrors.
Front = looks great
Back = poorly designed
This is our second mirror from this company. Although the mirror in itself is beautiful this time around the heated option button is not clear when it is on and when off.... The light remains on whether its on or off it just becomes very slightly darker when on so it is difficult to spot sometimes other then that would highly recommend.
Report review
7 days ago
Verified review
Good led light and works well very well packed, mirror could have been thicker.
En-suite not quite finished protective wrapping still on glass
Report review
17 Apr 2024
Verified review
The fixings were a nightmare they were to long for our wall so we had to buy smaller ones which were still difficult to attach to mirror!
Report review
Answer by artforma-mirrors.co.uk
22 Apr 2024
Hello,
I sincerely apologize for the situation and the installation issue. Our hooks are designed for hanging our mirrors, and we haven't received similar reports before. However, we would like to verify the problem. Please contact us directly at hello@artforma.com to resolve the matter.
Thank you in advance and have a nice day.
Martyna Ruta - ARTFORMA
3 Apr 2024
Verified review
A bit disappointed with the Bluetooth speaker to be honest…..sounds very tinny. Otherwise it’s fine.
Report review
Answer by artforma-mirrors.co.uk
5 Apr 2024
Hello Ross,
We are sorry to hear that the mirror did not meet your expectations, especially regarding the Bluetooth speaker. We would like to verify this, so we have contacted you directly to resolve the issue.
Best regards and have a nice day.
ARTFORMA TEAM
30 Mar 2024
Verified review
VERY GOOD SERVICE
Report review
11 Jan 2024
Verified review
Great from the front but…
Mirrors look great from the front but very impractical to mount. No specific instructions are supplied for the round ones, which are the products I purchased, only the square and rectangular ones. The instructions are pretty generic for the whole range.
The design of the back isn’t very good, leaving all the construction bare and the round, metal template that houses the strip of lights around it is quite sharp and sits flush on the surface of the wall, which marks paintwork as soon as you try to hang them. Very annoying.
I wouldn’t recommend for someone wanting to install their own mirrors that does not have a lot of experience hanging pictures and mirrors.
Front = looks great
Back = poorly designed
Report review
Answer by artforma-mirrors.co.uk
15 Jan 2024
Dear Eddie,
Thank you for taking the time to share your feedback with us. We sincerely apologize if our product quality did not meet your expectations. Your input is invaluable to us as it helps us identify areas for improvement in our production process and service.
We understand the importance of delivering products that meet the highest standards, and your comments will be carefully considered as we work towards enhancing the overall quality of our offerings.
Best regards,
ARTFORMA TEAM
3 Feb 2024
Verified review
Great service throughout.arrived on time, very well packaged. Mirror looks great. Did a lot of searching for battery mirrors and these looked stunning.
Report review
10 Jan 2024
Verified review
It arrived very carefully protected by the packaging.
Report review
23 Jun 2023
Verified review
It had a light as described, but the light emitted was so low as not to be that useful- especially when you consider the cost £199. Perhaps more practical information on level of light (not technical) for potential buyers so they know what they are buying.
Report review
Answer by artforma-mirrors.co.uk
29 Jun 2023
Good morning,
I am sorry to hear that the mirror does not fully meet your expectations. However, on our website we provide detailed information regarding the power of our LED strips (in lumens), as well as their shade. In case of doubt, you can, of course, contact us directly for advice, but the opinion on the power of lighting is very subjective and can be different for customers, which is why we provide all necessary information on the website to be able to choose the perfect lighting for yourself.
Best regards.
ARTFORM TEAM
30 Sept 2023
Verified review
Not great, the mirror is fine, ok quality but the fixings are useless and customer service below average.
Report review
Answer by artforma-mirrors.co.uk
5 Oct 2023
Dear Paul,
We would like to extend our apologies for the difficulties you experienced with hanging the mirror. We genuinely regret any inconvenience this may have caused.
We noticed that you did not respond to our messages, and we are curious to understand if there was a specific reason for this. Your feedback is crucial to us, as it helps us identify and resolve any issues promptly.
We would greatly appreciate it if you could get in touch with us, as we are eager to work together to find a solution to this matter. Your satisfaction is our top priority, and we want to ensure that you have the best experience with our products.
Thank you for your understanding, and we look forward to hearing from you soon.
Best regards,
ARTFORMA TEAM
8 Nov 2023
Verified review
A stunning unique mirror that looks incredible on our wall.
The mirror arrived well packaged to prevent damage in transit.
My only criticism of the mirror is how close the hanging points are relative to the size of the mirror. Ideally these should be spaced further apart to prevent movement. Other than that, I'm very pleased with my purchase.
Report review
22 Dec 2023
Verified review
I love the look, and it would be perfect if it had a shaver plug in it. I would say that the instruction for installing the ap was a little confusing as well so that could be clearer.
Report review
31 Jul 2023
Verified review
Loved the mirror and looks great in the bathroom.
Great quality and did not have too wait too long for delivery.
Would certainly recommend.
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
Imported Reviews
They are not included in the overall rating. No verification measures have been taken.