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Top positive review
12 Jun 2023
Verified review
Great choice of designs and styles on the website. I loved the fact that there was an individual choice of sizes, lighting, demysting and additional features so my mirror design was unique to me. The parcel arrived in super quick time and the packaging was absolutely exceptional. Very impressed with this company from start to finish. Mirror 1500mmx 1000mm
Mirrors look great from the front but very impractical to mount. No specific instructions are supplied for the round ones, which are the products I purchased, only the square and rectangular ones. The instructions are pretty generic for the whole range.
The design of the back isn’t very good, leaving all the construction bare and the round, metal template that houses the strip of lights around it is quite sharp and sits flush on the surface of the wall, which marks paintwork as soon as you try to hang them. Very annoying.
I wouldn’t recommend for someone wanting to install their own mirrors that does not have a lot of experience hanging pictures and mirrors.
Front = looks great
Back = poorly designed
Quality product, thoughtfully packaged to prevent damage, good communication throughout. Would recommend!
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16 Jan 2024
Verified review
Mirror is fantastic and chats between myself and the team there were pleasant and very helpful thank you
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3 Feb 2024
Verified review
We are very pleased with our Artforma Mirror. I would definitely recommend buying from this company.
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13 Feb 2024
Verified review
Fantastic product, very well packaged and looks amazing
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17 Jan 2024
Verified review
Looks great!!
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5 Feb 2024
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7 Feb 2024
Verified review
Poor quality damaged mirror.
But will not offer an exchange as the installer didn’t take of the end caps.
Installer took of the bracket off the back of the mirror so he could mount the bracket in the wall when he took off the end cap realised the mirror is crack he then informed off the damage
But we have been told the as we have removed the bracket off the back of the mirror that there is. I warranty
Also led strip have been put on with poor quality and hang loses
For a £500 mirror you might as well buy a cheape £150 mirror from china
My advise stay clear from this company very poor service and well below par for a £500 mirror
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Answer by artforma-mirrors.co.uk
8 Feb 2024
Dear Customer,
Thank you for providing feedback on our product. We apologize that the mirror did not meet your expectations in terms of quality. However, we would like to emphasize that the complaint has been rejected in accordance with our clearly stated policy. Please note that the reported damage to the mirror after its hanging is not covered by the warranty, as there is a clear instruction in our seals on the back of the mirror and in the manual stating not to hang the mirror on the wall.
We apologize once again for any inconvenience caused and remain at your disposal for any further questions.
ARTFORMA TEAM
21 Jan 2024
Verified review
The mirror was so small and expensive for what exactly. Waiting time over three weeks only to see a normal mirror with china lights
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Answer by artforma-mirrors.co.uk
22 Jan 2024
Dear Bolaji,
I sincerely apologize to hear that the mirror did not meet your expectations. I'd like to bring to your attention a few aspects of your order.
Mirror Size: The size of the mirror was chosen by you on our website, and you opted for the smaller size with a 50cm diameter.
LED Tape: The mirror you selected is battery-operated and not connected to the mains. We provide information indicating that this type of mirror has a different power capacity compared to regular ones.
Production Time: Our production process is made-to-order, and we do not keep mirrors in stock. As mentioned on our website, the production time is 7 working days, and we require an additional 5 working days for delivery.
We appreciate your understanding. We strive to provide clear information throughout the ordering process.
Best regards,
ARTFORMA TEAM
12 Jun 2023
Verified review
Great choice of designs and styles on the website. I loved the fact that there was an individual choice of sizes, lighting, demysting and additional features so my mirror design was unique to me. The parcel arrived in super quick time and the packaging was absolutely exceptional. Very impressed with this company from start to finish. Mirror 1500mmx 1000mm
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18 Dec 2023
Verified review
I live off grid and my only power is a generator, so my battery operated light is fab in my bathroom when the generator is off.
I found it very difficult to hang and not looking forward to changing the batteries, but hopefully that won't be anytime in the near future.
Love the mirror.
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11 Nov 2023
Verified review
The bluetooth connection stopped…
I was impressed with such a good after-sale service. I had a problem with the bluetooth connection with the Artforma bathroom mirror speakers. They reached out and offered to help. The problem is now solved.
We are very pleased with our new 'smart' mirror!
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26 May 2023
Verified review
I was very nervous ordering from a company I didn't know based in another country as sending it back if there were any issues would have been very difficult. I needn't have worried all was east. I'm incredibly pleased with my huge 160x100 mirror 😊
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11 Jan 2024
Verified review
I ordered a mirror and was concerned that there would be damage with shipping it to the UK.
Not a chance, the item was packed unbelievably well and there was no damage whatsoever.
Great item and fantastic service.
Thank you
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1 Nov 2023
Verified review
delighted with the mirror (Battery operated LED). Mirror was well secured in its Package, delivered within the specifies time frame. Overall & based on my own experience, I'd recommend this company with no hesitation.
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18 Aug 2023
Verified review
Nice product. Quickly dispatched. Extremely well packed. Overall very pleased. The battery powered LED mirrors are great in locations where it would be difficult or expensive to get a mains power supply.
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17 Sept 2023
Verified review
Easy to order, dispatched to within 7 days, packaged well. Happy with purchase. Good value compared to competitors but would be nice to choose light colours even for battery operated mirrors
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29 Dec 2023
Verified review
Very helpful customer service when I made a mistake and ordered two mirrors instead of one. They cancelled one without any problems.
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23 Jun 2023
Verified review
Fabulous mirror’s - was delivered very securely and easy to put up as well.
Would recommend to anyone who wants a high end mirror..
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21 Dec 2023
Verified review
The item was delivered in good time and the packaging was very good too, no damage to the item on delivery.
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4 Dec 2023
Verified review
Exactly as expected from the pictures online. Beautiful mirror and the light works well with the batteries
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