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23 Jun 2024
Verified review
For those like me who weren't clever enough to check first; be aware that if you're ordering from the UK, delivery may take some time because the mirror is shipped from Poland. I think it took about 2 weeks for me to get it. It's definitely worth the wait though. I love my mirror. It looks super modern. The light doesn't do much, which I expected. It's mostly for aesthetics anyway so I don't mind. The mirror was VERY well packaged and protected. I was impressed. No faults at all. I would definitely recommend 👌🏾
Mirrors look great from the front but very impractical to mount. No specific instructions are supplied for the round ones, which are the products I purchased, only the square and rectangular ones. The instructions are pretty generic for the whole range.
The design of the back isn’t very good, leaving all the construction bare and the round, metal template that houses the strip of lights around it is quite sharp and sits flush on the surface of the wall, which marks paintwork as soon as you try to hang them. Very annoying.
I wouldn’t recommend for someone wanting to install their own mirrors that does not have a lot of experience hanging pictures and mirrors.
Front = looks great
Back = poorly designed
10 hours after I placed the order I tried to change something and they said is not possible also the The product is not what it’s showing on the website. It’s very poor. I would not recommend using this company
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Answer by artforma-mirrors.co.uk
7 Aug 2024
Dear Sir/Madam,
Thank you for your comment. We would like to inform you that the notice about the inability to make changes to the order was displayed twice during the ordering process. Unfortunately, due to the customization of our products, we cannot make modifications after the order has been placed.
Regarding the quality of the product, we are very sorry that it did not meet your expectations. We strive to ensure that our products are of the highest quality and accurately match the descriptions on our website. Please contact us directly so that we can discuss the details and find a satisfactory solution for you.
ARTFORMA
I thought the mirror was ok, all fine but nothing special for the higher price.
Feel I paid lots more for the enormous amount of packaging
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Answer by artforma-mirrors.co.uk
8 Aug 2024
Dear Linda,
Thank you for your feedback. We're sorry to hear that you feel the mirror did not meet your expectations, especially considering the price.
We strive to ensure our products provide value and satisfaction to our customers. To better understand your concerns and find a solution together, please contact us via email. We would appreciate it if you could send a detailed message to hello@artforma.com.
Thank you for your cooperation, and we look forward to resolving this matter with you.
Kind regards,
ARTFORMA TEAM
23 Jun 2024
Verified review
Lovely, modern mirror. Electrician not required!!
For those like me who weren't clever enough to check first; be aware that if you're ordering from the UK, delivery may take some time because the mirror is shipped from Poland. I think it took about 2 weeks for me to get it. It's definitely worth the wait though. I love my mirror. It looks super modern. The light doesn't do much, which I expected. It's mostly for aesthetics anyway so I don't mind. The mirror was VERY well packaged and protected. I was impressed. No faults at all. I would definitely recommend 👌🏾
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13 Mar 2024
Verified review
Mirror looks really good.
Was a little apprehensive about ordering an expensive mirror shipped to the UK. Shouldn’t have worried. Once the order was placed sent a WhatsApp asking about delivery and got a very swift and helpful response. Packaging is first class. Functionality and look is excellent. Very easy to fit and set up. Highly recommend
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18 Dec 2023
Verified review
I live off grid and my only power is a generator, so my battery operated light is fab in my bathroom when the generator is off.
I found it very difficult to hang and not looking forward to changing the batteries, but hopefully that won't be anytime in the near future.
Love the mirror.
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11 Nov 2023
Verified review
The bluetooth connection stopped…
I was impressed with such a good after-sale service. I had a problem with the bluetooth connection with the Artforma bathroom mirror speakers. They reached out and offered to help. The problem is now solved.
We are very pleased with our new 'smart' mirror!
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20 May 2024
Verified review
Fantastic in every way! The mirror is amazing and the service and delivery great! Mirror arrived before expected date and the packaging was substantial (required for such a delicate item). The mirror on the wall looks amazing too!
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11 Jan 2024
Verified review
I ordered a mirror and was concerned that there would be damage with shipping it to the UK.
Not a chance, the item was packed unbelievably well and there was no damage whatsoever.
Great item and fantastic service.
Thank you
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5 May 2024
Verified review
Good, friendly telephone advice prior to ordering on line. Fast delivery in expert packaging. Excellent product - but would be even better if designed with adjustable mountings in case holes drilled in walls are 1mm out!
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1 Nov 2023
Verified review
delighted with the mirror (Battery operated LED). Mirror was well secured in its Package, delivered within the specifies time frame. Overall & based on my own experience, I'd recommend this company with no hesitation.
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19 Mar 2024
Verified review
Excellent
Mirror arrived well packaged and in good time. Easy to follow instructions and easy to install. Gives a nice light without having to have electrics installed in the bathroom
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13 Apr 2024
Verified review
Packaging and quality of mirror was excellent.
Very happy with our purchase.
Will most definitely use again for our other bathrooms.
Thank you team Poland ;)
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5 Jun 2024
Verified review
Great product that's really bought a statement to the bathroom. A piece of art as well as a mirror.
Easy to fit and ordering was simple.
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29 Dec 2023
Verified review
Very helpful customer service when I made a mistake and ordered two mirrors instead of one. They cancelled one without any problems.
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7 Feb 2024
Verified review
Lovely modern mirror
In the absence of power this mirror was the next best option. Its not the brightest but does provide good background lighting.
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20 Apr 2024
Verified review
Mirror is exactly what I wanted and service was exceptional all the way from order to delivery. Also happy with the price