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aj-s.co.uk
Reviews:

51 reviews in the last 12 months688 total reviews  

4.90
Excellent
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Reviews for aj-s.co.uk

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1 May 2024
 Verified review

Great customer service

Part of my order was out of stock, but a replacement was very quickly offered and I received it on the next working day.
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Answer by aj-s.co.uk
5 days ago
Hi Georgina, thank you very much for your recent purchase and understanding with regard to the out of stock item, plus we appreciate your kind words. We look forward to dealing with you next time. Kind regards AJ's
5 days ago
 Verified review
Very fast, reliable service - thank you!
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Answer by aj-s.co.uk
5 days ago
Thank you very much for your recent purchase and 5-Star review. We look forward to dealing with you next time. Kind regards from the AJ's team.
6 days ago
 Verified review
Great service. Highly recommended.
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Answer by aj-s.co.uk
5 days ago
Hi Noel, thank you for your 5-Star review and kind words. We appreciate your valued business and we look forward to dealing with you next time. Kind regards from AJ's
3 days ago
 Verified review
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30 Apr 2024
 Verified review
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Answer by aj-s.co.uk
5 days ago
Thank you very much for your recent purchase and 5-Star review. We look forward to dealing with you next time. Kind regards from the AJ's team.
24 Apr 2024
 Verified review
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Answer by aj-s.co.uk
5 days ago
Thank you very much for your recent purchase and 5-Star review. We look forward to dealing with you next time. Kind regards from the AJ's team.
7 days ago
 Verified review
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Answer by aj-s.co.uk
6 days ago
Hello. I see you placed an order on a Saturday, so we shipped it on the Monday, to be with you on Tuesday, which it was. I do not understand why you have given us 1 star? We haven't heard any complaint from you, and the website would have clearly stated an estimated time of arrival (the Tuesday it was delivered)
22 Mar 2024
 Verified review
Excellent customer service, I ordered an item late on a Friday to be delivered to a hire studio for first thing Monday, which I never like doing, AJ’s called to say they could deliver next day guaranteed to my home address for the same cost, Very impressed. Thanks AJ’s
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Answer by aj-s.co.uk
27 Mar 2024
Thanks for taking the time to leave us a great review. We are happy to hear your items were delivered on time to your home address ahead of your shoot. From Team AJ's
24 Mar 2024
 Verified review

Great attentive customer service!

After a small issue with dispatching, they went above and beyond to fix the situation, excellent customer service, very helpful and dedicated. Would fully recommend and would use them again for any equipment needs.
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Answer by aj-s.co.uk
27 Mar 2024
Thank you for your kind words. We are a small team that understands the photography trade, and we aim to deliver great customer service. From Team AJ's
11 Apr 2024
 Verified review
Great service, next day delivery and by lunchtime too. Actually saved my bacon. I really needed the background for an afternoon shoot. Thanks so much.
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Answer by aj-s.co.uk
11 Apr 2024
Hi Louie, thank you very much for your great feedback and 5-star review; this is really appreciated. And it's great to hear that the background roll arrived on time for your shoot. Thank you for the valued business and we hope we can help you in the future. Kind regards, the team at AJ's
17 Apr 2024
 Verified review
Very accessible and easy to talk to. Knowledgeable with good advice given.
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Answer by aj-s.co.uk
5 days ago
Hi Mark, thank you very much for your 5-Star review and kind words. We appreciate your valued business, and we look forward to dealing with you next time. Kind regards from AJ's
16 Apr 2024
 Verified review
Brilliant, helpful a run by humans Quick turn around, spot on!!
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Answer by aj-s.co.uk
5 days ago
Hi Nic, thank you very much for your 5-Star review and kind words. We really appreciate your valued business, and we look forward to dealing with you next time. Kind regards from the AJ's team.
MB
Mark B.
Hertfordshire
17 Apr 2024
 Verified review
A trusted supplier and has the interest of the buyer at heart!
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Answer by aj-s.co.uk
5 days ago
Hi Mark, thank you very much for your 5-Star review and kind words. We appreciate your repeat business, and we look forward to dealing with you next time. Kind regards from Andrew @ AJ's
25 Mar 2024
 Verified review
The item I order was non standard but they still found it
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Answer by aj-s.co.uk
27 Mar 2024
Thank you for your kind 5* review. We try to keep a wide variety of products and accessories in stock, and if it's not in stock we'll aim to source it as swiftly as possible. From Team AJ's
NG
Neil G.
Aberdeen
29 Mar 2024
 Verified review
Great communication and service
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Answer by aj-s.co.uk
10 Apr 2024
Hi Neil, thank you for the valued feedback and kind words. Hope all is well. Andrew & team @ AJ's
20 Mar 2024
 Verified review
Prompt delivery - many thanks.
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Answer by aj-s.co.uk
27 Mar 2024
We aim to please! From Team AJ's
10 Apr 2024
 Verified review
Helpful staff.
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Answer by aj-s.co.uk
10 Apr 2024
Thank you for your recent business, 5-star review and feedback. We look forward to shopping with us again :)
20 Mar 2024
 Verified review
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Answer by aj-s.co.uk
27 Mar 2024
Thanks for the 5* rating!
19 Mar 2024
 Verified review
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Answer by aj-s.co.uk
27 Mar 2024
Thanks for the 5* rating!
26 Feb 2024
 Verified review

A trusted and helpful company

Customer service staff are always helpful and quick with advice or sourcing answers. Range of products is good and if it's says its in stock on the website, we've never had trouble purchasing the item (some other companies list kit as in stock when it's on a back order or they'll cross-purchase it in). Nice to have delivery options too.
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Answer by aj-s.co.uk
26 Feb 2024
Thank you very much for the lovely feedback. Endeavouring to do our best for our customers also leads to the best customers, so it is nice to read such a wonderful review. Wishing you all the best, from us all @ AJ's