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Most relevant positive review
4 Jan 2024
Verified review
Straightforward. Although not the cheapest, they did have stock where others didn't. The free delivery was a bonus and I was able to take advantage of a 'first time' discount.
Very slow responding website. Discount code did not work properly. Price increased when discount code applied! Chris from sales will now have to refund me so I get the correct discount. This purchase was a trial and hoping to buy several more laptops, but unfortunately your website is abysmal. While trying to order, I was blocked because phone number flagged up as invalid format, but no other useful information as to what was wrong. Took 7 trials before that was sorted, and even Chris could not help. The problem turned out to be that it can't accept any spaces between the digits. Never had that problem on any website yet. Wasted over an hour and a half, for an order that should have taken 5 minutes. I am hoping that you get these issues resolved quickly, because I want to be a regular customer for your products. But I have my concerns. As a company selling IT products you have no excuse for the abysmal performance of your website. Feedback is only good if it is acted upon. I sincerely hope you can make a significant improvement on your website and discount codes fast!! I will be checking soon.
I thought the web site was okay and described the laptops in good detail as well as showing what they looked like. prices were clear and checking out was okay.
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Answer by Acer Store UK
20 Dec 2023
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
28 Apr 2024
Verified review
really liked the checkout experience, not too fiddly, but could not search for peripheral compatibility for my new chromebook without the serial number, which I dont have yet, so a sale lost there as I will most likely go to Amazon after I receive the chromebook. A search by model number would be better, or even a link.
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Answer by Acer Store UK
29 Apr 2024
Dear customer,
Thank you for your rating, your opinion is important for us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
10 Apr 2024
Verified review
The access to the Acer store was easy and the instructions to follow that point you at the items you are looking for where very easy and accurate. The thing I liked the most was the fact that I had just found Acer's recycled plastic laptop and I was really pleased when I found a range of plastic accessories, great.
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Answer by Acer Store UK
10 Apr 2024
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
8 May 2024
Verified review
My experience using the acer website was very good, I will use it again in the future. As a plus I was very fortunate to have my item at a discounted price (as there was a sale on it), I only just wish that the VAT was already added to the display price rather than being added later at checkout.
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Answer by Acer Store UK
13 May 2024
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad that you chose our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
27 May 2024
Verified review
It is so confusing trying to look at all the different offers, I would have liked an easier way of seeing the actual price rather than having to work out whether or not it was discounted. I was price driven but also interested in the spec.
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Answer by Acer Store UK
28 May 2024
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad that you chose our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
13 Apr 2024
Verified review
make the whole process easier.
assume all your potential customers are wary of pushing the wrong buttons for a rather expensive purchace without at least a little reasurance
most of us have bought cars for less!!
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Answer by Acer Store UK
15 Apr 2024
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
18 Jan 2024
Verified review
Easy
Liked being able to compare.
Did not like obfuscation of actual price, eg. "£150 off", only to find when clicking on product details that the discount had already been applied. This was not the case across the board.
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Answer by Acer Store UK
19 Jan 2024
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
19 Dec 2023
Verified review
Good but could be a bit more idiot proof
The experience is good and an easy to use site but for me, a non computer literate amateur, it would be helpful to have a bit more information on what particular technical spec terms mean for the user.
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Answer by Acer Store UK
20 Dec 2023
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
2 Apr 2024
Verified review
New Acer computer
After entering the code numbers of the product we wanted, we had to sort through a mountain of products, but eventually we found what we were looking for. Looking forward to receiving item shortly.
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Answer by Acer Store UK
4 Apr 2024
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
18 Feb 2024
Verified review
need to update my old acer 5750 this new model a517-58m should fit the bill with windows 11 ,ai and a lot more i hope, thank you for the discount
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Answer by Acer Store UK
20 Feb 2024
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
13 Apr 2024
Verified review
eASY TO WORK THROUGH ORDER . THE FREE GIFT OF MICROSOFT PERSONAL 365 WAS ALMOST HIDDEN, COULD HAVE EASILY BEEN OVERLLOKED WHEN PLACING THE ORDER
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Answer by Acer Store UK
15 Apr 2024
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
15 Mar 2024
Verified review
Good once we got there
Tricky to find how to extend the warranty for my Acer Swift but once we got there all was good. Initial search sent me to the USA site.
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Answer by Acer Store UK
25 Mar 2024
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
1 May 2024
Verified review
Comparisons clear. Better if there was a features filter. - I really looked for a high performance spec 17.3" touch screen laptop...
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Answer by Acer Store UK
2 May 2024
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad that you chose our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
21 Apr 2024
Verified review
Easy to see. Need it it easy to understand that the lap top ca. Do what's needed for a person who doesn't understand the jargon
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Answer by Acer Store UK
23 Apr 2024
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
17 Apr 2024
Verified review
Replacement Computer
User friendly software.
Stated that Microsoft Office would automatically added on checkout but it didn't show in the basket.
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Answer by Acer Store UK
18 Apr 2024
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
10 Dec 2023
Verified review
Anti-virus software could have been more visible when ordering the computer. Apart from that it was an easy process
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Answer by Acer Store UK
11 Dec 2023
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
14 Jun 2024
Verified review
Had to keep refreshing the site but great deal
Had to keep refreshing the site. Otherwise good experience. Fingers crossed it will be a great laptop.
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Answer by Acer Store UK
17 Jun 2024
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad that you chose our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
9 Nov 2023
Verified review
OK website to navigate - lots of relevant info…
BUTI would have appreciated a phone no to ask more qq.
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Answer by Acer Store UK
9 Nov 2023
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
9 Apr 2024
Verified review
Your search function on the website should provide specific results if a specific search term is used
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Answer by Acer Store UK
9 Apr 2024
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
1 Dec 2023
Verified review
List computers by price. Very confusing looking through all the computers listed
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Answer by Acer Store UK
4 Dec 2023
Dear customer,
Thank you for your rating, your opinion is important to us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store