electronic-cigarettesco.co.ukReviews:
263 reviews in the last 12 months5,345 total reviews
Excellent
Top positive review
27 Dec 2023
Verified review
An outstanding efficient service. I never have any issues with this company. They are very quick and organised.
I recently had an issue with a delivery but this was down to Royal Mail not being prepared for the Christmas busy period. Benita, from Electronic Cigarette Company handled my issue very professionally and kept in touch with me with regular updates. It's clear that they respect their customers.
To me, that makes all the difference.
Read more
Top negative review
7 days ago
Verified review
Coils burnt after one day's use. Attempted to email however the email provided was not in use.
Reviews for electronic-cigarettesco.co.uk
12 Feb 2024
Verified review
Report review
10 Feb 2024
Verified review
Report review
6 Feb 2024
Verified review
Report review
6 Jan 2024
Verified review
Cigarettesco
reliable and trustworthy company. I never shop elsewhere for as long as they are in business.
Report review
16 Jan 2024
Verified review
Very good products which helped me quit smoking and excellent customer service
Report review
21 Jan 2024
Verified review
Excellent communication and service from this company aswell as fast delivery.
Report review
7 Jan 2024
Verified review
Superfast postage and well wrapped. Update emails from the company.
Report review
26 Jan 2024
Verified review
Excellent service consistent value over long period.
Report review
28 Jan 2024
Verified review
Fair price quick delivery
Report review
26 Jan 2024
Verified review
Fast service
Report review
8 Jan 2024
Verified review
Report review
27 Dec 2023
Verified review
An outstanding efficient service. I never have any issues with this company. They are very quick and organised.
I recently had an issue with a delivery but this was down to Royal Mail not being prepared for the Christmas busy period. Benita, from Electronic Cigarette Company handled my issue very professionally and kept in touch with me with regular updates. It's clear that they respect their customers.
To me, that makes all the difference.
Report review
Answer by electronic-cigarettesco.co.uk
22 Mar 2024
Hi M, thank you very much for taking your time to leave a positive review for us, it's much appreciated, and thank you for being a long-standing regular customer. Benita :-)
20 Jul 2023
Verified review
Very impressed with this company. Placed my order around 2pm, and my order was delivered the next day! Both order and postage was just under £10, too. Will definitely buy from this company again!!!!
Report review
Answer by electronic-cigarettesco.co.uk
3 Aug 2023
Hi M. That's good service isn't it, but it's not just down to us; Royal Mail were on the ball too :-)
19 Jul 2023
Verified review
Very good attitude to customer service.
Very good attitude to an issue with an out of warranty product. I would highly recommend them for any vaping items that you mat require.
Report review
5 Aug 2023
Verified review
Easy to order and quick delivery.
Stocked the coils I needed which work perfectly. Easy to place order and quick delivery. Will be ordering from here again in future.
Report review
2 Aug 2023
Verified review
You can’t improve on perfection wonderful service fast and always reliable
Confidently recommended anytime
Report review
Answer by electronic-cigarettesco.co.uk
3 Aug 2023
Hi P. Thank you so much for your wonderful review. I do remember, though, I did make a daft mistake some time back but you were very sweet and understanding about it, and the issue was quickly resolved. The bottle labels are changing by the way, so they may look different next time - it won't be another mistake! Thank you. Benita
15 May 2023
Verified review
Fantastic customer service
Brilliant company.I mistakenly ordered the wrong item on my last order and got a phone call from them as they had noticed it was not my usual order.
Was cancelled,refunded and re ordered in minutes.
Very fast delivery too.
Report review
3 Sept 2023
Verified review
Brilliant company. I has a problem with ecig so called them. Very friendly customer service organised a replacement, tracked and received next day. Prices good and fast delivery.
Report review
7 May 2023
Verified review
There has never been a time when I've been let down by electronic cigarettes. If they ever need to contact me it's always in advance and with that personal touch.
Report review
4 Sept 2023
Verified review
My go to online shop for all things Vape related
Website is easy to use and the stock levels are great. Orders are always sent and recieved quickly. Definitely my go to online shop for my Liquids. Thank you
Report review