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22 Aug 2024
Verified review
Good pricing but last order was a box of contact lens short.It has been sorted out but slow service.Seems to take customer services a week to response to emails but it’s sorted out now. approximately three weeks from reporting to replacements arriving.Hopefully this can be improved on would like to keep using them.
The service itself is not bad, took a while for my glasses to be delivered but not a huge problem. The try on at home service is great.
I am really disappointed with the lenses though. I elected to have premium lenses and chose the super hydrophobic & blue light protection coatings. Not cheap extras. The problem is that the lenses have a yellow tint which I hate as it looks old fashioned and they pick up smudges & smears incredibly easy. Very disappointed to have paid so much for these extras
Good price and delivered in 3 days as stated. Well packaged. An improvement would be next day delivery. I had to wait to order the glasses until I knew somebody would be at home for 3 days for delivery.
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12 Jul 2024
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product just as promised and delivered on time
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24 Jul 2024
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23 Jul 2024
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6 Jul 2024
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9 Nov 2023
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Great reliable service from Mister Spex. Easy purchase and free returns let me try different options before committing. Website is easy to use and they keep you up to date on the status of your order. Mine have always arrived in good time.
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23 Nov 2023
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great range at more affordable prices, regular and correct updates on order status, excellent packaging , and mostly you get what you saw on the website!
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16 Dec 2023
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Really easy process unfortunately didn’t find what I wanted but the return and refund process was quick and easy. Great comms all the way through.
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21 Jan 2024
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Fantastic glasses, as always from Mr Spex. This is my 5th pair. I recommend it to all my friends. Make sure you know all your measurements.
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22 May 2024
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Excellent
Fast delivery, excellent communication and updates regarding orders. Easy to find styles and good quality brands online.
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19 Mar 2024
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Mr Spexx
Phoned them to make sure real people, good info and kept up to date on delivery. Order arrived fast in genuine box
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1 Nov 2023
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Great service with free try-on. Takes a bit of time all the way from Germany, but great selection. Worth the wait.