misterspex.co.uk
Reviews:

48 reviews in the last 12 months2,016 total reviews  

4.46
Good

Trustmark
Valid

Includes Buyer Protection

Certified since: 21 Mar 2016
The Trustmark indicates trustworthy online retailers.
misterspex.co.uk fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

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Top positive review

13 Jul 2023
 Verified review
I ordered 4 pairs of trial glasses. They sent via Royal Mail which made it easy to arrange for a pick up when I wasn't in. The frames were good quality, much better than Glasses Direct. The return service was very easy via the website, and by attaching the return label to the original box. They received back quickly, and my online account showed the returns. Much, much better experience than Glasses Direct, who removed my Trustpilot review as they didn't like the response to their lack of response... Once I have my prescription I will definitely buy through Mr Spex.

Top negative review

8 days ago
 Verified review
The service itself is not bad, took a while for my glasses to be delivered but not a huge problem. The try on at home service is great. I am really disappointed with the lenses though. I elected to have premium lenses and chose the super hydrophobic & blue light protection coatings. Not cheap extras. The problem is that the lenses have a yellow tint which I hate as it looks old fashioned and they pick up smudges & smears incredibly easy. Very disappointed to have paid so much for these extras
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Reviews for misterspex.co.uk

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12 Aug 2023
 Verified review
Good value and fast delivery would definitely buy from again and have recommended to others.
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25 Nov 2023
 Verified review
First class service in responding to emails delivery of item and also returns and refunds
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31 May 2023
 Verified review
Great price. Professional service, great communication throughout the process.
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Answer by misterspex.co.uk
22 Jun 2023
Dear Customer, Thanks for sharing your rating with us and the community regarding our service and products. Kind regards from Berlin, Your Mister Spex Team
MT
28 Aug 2023
 Verified review

Reliable Company

Great communication. Quick delivery. Great prices and easy to deal with
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15 Oct 2023
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Website easy to use, quick delivery and competitive prices
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12 Sept 2023
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Great service. The try before you buy is a brilliant idea.
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2 Aug 2023
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Efficient and professional, excellent service.👍
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12 Jul 2023
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Good quality but dismal customer service.
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31 Oct 2023
 Verified review
Good products and prices. Well packed
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19 Aug 2023
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Good service at reasonable price.
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13 Nov 2023
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Excellent service and product
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11 Jul 2023
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Fast service, good prices
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25 Jul 2023
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Service is excellent
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13 Nov 2023
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First class
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4 Sept 2023
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Easy.
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25 Oct 2023
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10 Oct 2023
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2 Oct 2023
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18 Sept 2023
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PF
Peter F.
Woodbridge
3 Sept 2023
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