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Top positive review
9 Feb 2024
Verified review
Very good customer service, fast delivery, good prices for luxury products. I have yet to try my bottle so I cannot comment on quality but the website and buying experience warrants 5 stars
Customer service is great and you’ll get a response immediately. My package was shipped in 2 separate boxes and the first box that had 2 bottles in it was not packed very well. My complain is about the extremely long shipping time. Premium does ship for free but prices are higher than Devine cellar. Devine cellar charges for shipping and the price comes to the same as Premium Grands with difference being that I got my package within 5 days and not almost 4 weeks. All in all though their customer service is pleasant to deal with and I will buy from them again.
Fast, professional and personal service. I liked especially the surprise bottle from winegrowers cellar :)
Thank you!
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Answer by Premium Grands Crus EN
2 May 2024
Thanks a lot for your loyalty and for taking the time to share your experience with us. We wish you a nice tasting experience !
The Customer Service
23 Apr 2024
Verified review
Wonderful service
These guys are excited about their product and will do what they can to make your delivery experience a positive one!
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Answer by Premium Grands Crus EN
26 Apr 2024
Our warmest thanks for your feedback, your satisfaction is our best reward ! We wish you nice tastings and look forward to seeing you soon at Premium Grands Crus.
The Customer Service
5 days ago
Verified review
Sehr schnelle Lieferung, Ware in Ordnung. So wünscht man sich das.
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Answer by Premium Grands Crus EN
4 days ago
Thank you for your confidence and for taking the time to tell us about your experience. We wish you a nice tasting experience and look forward to hearing from you.
The Customer Service
2 May 2024
Verified review
Well packaged and speedy delivery, an invitation to buy again
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Answer by Premium Grands Crus EN
12 days ago
Thank you for taking the time to share your experience with us. We remain at your disposal for your next needs and wish you a very nice tasting!
The Customer Service
12 days ago
Verified review
Servizio eccellente: grande qualità e prezzi convenienti
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Answer by Premium Grands Crus EN
12 days ago
Vi ringraziamo per la fiducia e vi auguriamo una meravigliosa esperienza di degustazione !
Servizio Clienti
26 Apr 2024
Verified review
Great experience
Very wide choice and impeccable service. Quick Delivery
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Answer by Premium Grands Crus EN
2 May 2024
Thank you very much for your feedback, wish you nice tastings !
The Customer Service
26 Apr 2024
Verified review
Top quality and Top customer service.
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Answer by Premium Grands Crus EN
2 May 2024
Our warmest thanks for your loyalty and your feedback.
The Customer Service
25 Apr 2024
Verified review
Outstanding products at great prices
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Answer by Premium Grands Crus EN
26 Apr 2024
We do our utmost to offer you the highest quality products and service, your confidence in us is a testament to our dedication. Thanks a lot for your loyalty.
The Customer Service
26 Apr 2024
Verified review
Good price and quick delibery
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Answer by Premium Grands Crus EN
2 May 2024
Thank you for your confidence, see you soon at Premium Grands Crus !
The Customer Service
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