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Top positive review
10 Sept 2023
Verified review
We have had Lafuma reclining chairs for many years but at our great age they have become too heavy for us to carry round the garden so we have passed them on to younger family members. To replace them we have obtained the AluCham folding chairs, being Aluminium very light, and with sturdy arms to push down on when getting up. When reclined, the back is high enough to support the head. The Lafuma shades fit. For a foot rest, we thought the Lafuma foot stool might be too low, so have ordered the camping stool instead - not yet arrived. A higher footstool might be a good idea.
Delivery takes almost 2 weeks, customer service don't come back to you, any faulty items they don't rely back to and despite trying to cancel an order I just made they said they couldn't as it was put on the carrier but it was dispatched almost a week later. Surely they could have cancelled but I imagine as I was ordering from the UK they know its would be awkward to return and costly to do so so they ensured the items were dispatched regardless. Also on a previous order the chair wasn't even and one leg shorter than the other so it kept on tilting back and forth. This is the standard and quality workmanship you get from Lafuma! What a joke
Excellent quality product, good service: a small scratch on product on receipt was eventually handled appropriately. There was a problem with email replies which were not received from customer service, but eventually rectified as satisfaction survey emails came through.
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10 Sept 2023
Verified review
Good but pricey
Very comfortable chairs...can easily fall asleep in them! A bit on the pricey side (we brought when on offer). Should really come with a carrying bag and not have to buy one separately considering the price hence only 4 stars
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29 Jun 2023
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Good that there are spares…
I am really pleased that (some) spares are available to replace worn fabrics. I was disappointed by the narrow range of colours/designs available and by the high price. Delivery was very quick and efficient.
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28 Aug 2023
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The Cham Elips chairs are wonderful but expensive,
but the plastic frame brackets break quite often.
I have had to replace them several times.
Postage for parts is expensive.
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27 Jun 2023
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We bought the Lafuma sun-lounger which on the whole is very good, we were just a little disappointed it cannot fold out to an absolutely flat position.
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27 Aug 2023
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Nice Company to deal with
Quick and accurate reply to initial query. Easy ordering process. Good delivery with accurate eta. Nice company to deal with offering quality products
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2 Jun 2023
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Product descriptions very confusing - many recliners look identical but huge difference in price with no explanation as to what the differences are.
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7 Aug 2023
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Great Company to deal with, it would have been 5 stars if the price could have been a tad more competitive.
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7 Jul 2023
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looks good
and feels comfortable
not use it long term yet to comment on how long its life is
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3 Sept 2023
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They had what I wanted at a reasonable price.
Delivery was OK but a little slow.
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30 Sept 2023
Verified review
Good information with delivery. Product as expected
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