I placed an order for an item which they subsequently found was out of stock. They made a great effort to let me know as soon as humanly possible so that I could choose something else to be sent at the same time as another item I had purchased. Having made another choice for which I was happy to pay the difference, they very kindly did not charge the additional amount as they wanted to ensure I remained a “happy customer”. Well done and thank you.
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the most relevant critical review
5 months ago
I ordered 2 cards on 4th February, and had confirmation that you had dispatched them that same day. From previous experience of Royal Mail, I expected to receive them within a maximum of 3 working days (ie by latest 9th February) which would be amply in time for my daughter's birthday on 10th February.
But they still had not arrived by 11th February - a full day after her special day! I am afraid I find this unacceptable!
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Reviews for Love Kate's
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Yesterday
A happy birthday card to my grandson who will be one. The lyrics are sung to his name. It is personal, lovely quality, great singing and a very happy card. I am delighted with it. I wonder if his mother will feel the same on day two..!!
Thank you. A great purchase.
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Yesterday
Gorgeous little present for my first grandchild due August. Received within two days of ordering & couldn't have been packaged any better. More than happy with your service & would definitely order from you again.
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Yesterday
Great quality and efficient service
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Yesterday
Always a fantastic service and never any problems
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Yesterday
Very good service. Know my friend will enjoy the lovely birthday card as much as I am still enjoying the one I received for Mother’s Day.
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3 days ago
Great service from Love Kate’s. I’d forgotten something in my order, they contacted me straight away and the card arrived in good time.
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3 days ago
Card arrived well packaged and very quickly.
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3 days ago
I bought a pop-up 70th Birthday card for my mum. She absolutely loved it. Made her day!! Whilst shopping I also bought a couple of Christmas cards too - I know it's early but I didn't want to risk them being sold out near the time. Thank you Love Kates - excellent service and great products.
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3 days ago
Prompt service & card excellent quality
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4 days ago
It is always great to deal with Love Kats....prices very fair and delivery is brilliant
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4 days ago
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4 days ago
Faultless from start to finish
Ordered on line delivered well in time , good product , all 100%
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5 days ago
Keep doing what you do. Great service, Great price
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5 days ago
Prompt and lovely
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6 days ago
Excellent quality card delivered in plenty of time.
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6 days ago
Good price snd very quick postage. Card very good quality. Would highly recommend
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6 days ago
Fantastic cards and very prompt delivery!
Will definitely be using Love Kate’s again.
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6 days ago
Site easy to use and speedy delivery.
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6 days ago
Fast delivery well packaged
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7 days ago
Quick professional service. Good product at very reasonable price
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