Snowtrax Ski & Snowboard StoreReviews:
216 reviews in the last 12 months2,283 total reviews
Excellent
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Top positive review
11 Dec 2023
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The customer service was brilliant, my board came so quickly! (Especially compared to gear I’ve ordered from other sites). And after a follow up query with customer services about an issue, Sarah was quick to reply and went above and beyond in understanding and rectifying it. Couldn’t recommend enough and now just excited to use my board!
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Top negative review
26 Feb 2024
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Have the goods that you are selling online actually in stock. Don't take the payment, then email a day or two later to offer vouchers or refunds because you don't have the item you were selling. All too often, online sellers advertise goods at prices that beat their competitors but don't actually have those goods. Its a rotten practice and wastes customers time effort and money.
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Reviews for Snowtrax Ski & Snowboard Store
15 Dec 2023
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15 Dec 2023
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Super quick delivery, competitive price, easy online ordering
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15 Dec 2023
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11 Dec 2023
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The customer service was brilliant, my board came so quickly! (Especially compared to gear I’ve ordered from other sites). And after a follow up query with customer services about an issue, Sarah was quick to reply and went above and beyond in understanding and rectifying it. Couldn’t recommend enough and now just excited to use my board!
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11 Dec 2023
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10 Dec 2023
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9 Dec 2023
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Very prompt service but wrong size delivered initially. My returned product was dealt with really quickly and I got the correct size by return. The return postage was put back in my account very quickly. All in all I was very pleased with the service.
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9 Dec 2023
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9 Dec 2023
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9 Dec 2023
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8 Dec 2023
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Great price and a quick delivery, what more could you ask.
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7 Dec 2023
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Website accurate and great price for Dakine backpack with Excellent service and delivery.
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7 Dec 2023
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Fast delivery, can’t complain about anything
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6 Dec 2023
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Very good price for a demo product - Union high-end FC Binding.
Very good price for a demo product! Very prompt and quick delivery!
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5 Dec 2023
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good price and very quick delivery
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5 Dec 2023
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Super speedy delivery, great product
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5 Dec 2023
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Online returns process is pretty antiquated, especially with the short 15 days return policy.
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4 Dec 2023
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great price and very prompt delivery
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4 Dec 2023
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Excellent stocks of ski kit with knowledgeable and helpful staff.
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3 Dec 2023
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No complaints. Ordered item was as expected. Delivery was on time (international order) and there was enough information and communication.
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