Snowtrax Ski & Snowboard Store- Logo - reviews

Snowtrax Ski & Snowboard Store
Reviews:

216 reviews in the last 12 months2,279 total reviews  

4.82
Excellent

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Top positive review

11 Dec 2023
 Verified review
The customer service was brilliant, my board came so quickly! (Especially compared to gear I’ve ordered from other sites). And after a follow up query with customer services about an issue, Sarah was quick to reply and went above and beyond in understanding and rectifying it. Couldn’t recommend enough and now just excited to use my board!

Top negative review

26 Feb 2024
 Verified review
Have the goods that you are selling online actually in stock. Don't take the payment, then email a day or two later to offer vouchers or refunds because you don't have the item you were selling. All too often, online sellers advertise goods at prices that beat their competitors but don't actually have those goods. Its a rotten practice and wastes customers time effort and money.
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Reviews for Snowtrax Ski & Snowboard Store

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26 Feb 2024
 Verified review

Give us your money then we'll have a look and see if we have it...

Have the goods that you are selling online actually in stock. Don't take the payment, then email a day or two later to offer vouchers or refunds because you don't have the item you were selling. All too often, online sellers advertise goods at prices that beat their competitors but don't actually have those goods. Its a rotten practice and wastes customers time effort and money.
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26 Feb 2024
 Verified review
Very quick delivery and good price
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25 Feb 2024
 Verified review
Very quick delivery of a good quality product
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25 Feb 2024
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24 Feb 2024
 Verified review
Easy to order, quick delivery, item as described
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24 Feb 2024
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24 Feb 2024
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23 Feb 2024
 Verified review
Lovely friendly people. Great advice and fast delivery.
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23 Feb 2024
 Verified review
Delivered in good time, as promised.
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23 Feb 2024
 Verified review
Got what I needed for a good price with tracked delivery.
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21 Feb 2024
 Verified review

First class boot fit

The professionalism, knowledge and service we received in buying new boots was first class. Dom spent time finding the right solutions for us, and having now spent a week skiing in the boots, the quality of fit speaks for itself - best week in a ski boot we’ve ever had! Performance and comfort were excellent. Thanks.
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21 Feb 2024
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21 Feb 2024
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Very efficient to deal with.

Very efficient to deal with and a nice personal touch when they rang me to ask about binding set-up on some new skis I had ordered.
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21 Feb 2024
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21 Feb 2024
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Handled my purchase and returns extremely well. I will definitely use snowtrax again for their great prices and service
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20 Feb 2024
 Verified review
Great price and very quick delivery. I Would definitely recommend ordering from Snowtrax.
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19 Feb 2024
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19 Feb 2024
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Great Service

Great, efficient service from a great store
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19 Feb 2024
 Verified review
Excellent service despatched within 12 hours received within 48 hours !!
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18 Feb 2024
 Verified review

Happy customer!

I was slightly concerned that new ski jacket I needed quickly would arrive as soon as advertised, but it did! Delighted with purchase, great price, online ordering was easy and good communication from delivery company. Now I've found you I'll be using you again, thanks.
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