Snowtrax Ski & Snowboard StoreReviews:
216 reviews in the last 12 months2,279 total reviews
Excellent
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Top positive review
11 Dec 2023
Verified review
The customer service was brilliant, my board came so quickly! (Especially compared to gear I’ve ordered from other sites). And after a follow up query with customer services about an issue, Sarah was quick to reply and went above and beyond in understanding and rectifying it. Couldn’t recommend enough and now just excited to use my board!
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Top negative review
26 Feb 2024
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Have the goods that you are selling online actually in stock. Don't take the payment, then email a day or two later to offer vouchers or refunds because you don't have the item you were selling. All too often, online sellers advertise goods at prices that beat their competitors but don't actually have those goods. Its a rotten practice and wastes customers time effort and money.
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Reviews for Snowtrax Ski & Snowboard Store
11 Mar 2024
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No issues
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10 Mar 2024
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Watch out for the return costs!
Bindings I purchase were meant to fit a size 7 boot but the size guide was wrong and they were too big.
I had to return at my cost £12
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10 Mar 2024
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Not an accurate description on website. The item I wanted was not accurately described on the website. The mittens should have had goat skin palms but were in fact rubber. The parcel was delivered quickly but I had to returned it at my own cost.
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8 Mar 2024
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Excellent service. I called the store to check which bindings they would recommend for the skis I wanted to order and then I completed the order on line. The bindings were fitted to the skis and delivered within 5 days. Super easy and hassle free.
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7 Mar 2024
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Helpful sales team
In the end I didn’t keep anything I ordered but couldn’t fault the service and help along the way. They very helpfully sent additional photos in advance of me ordering
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6 Mar 2024
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Good service. Fast dispatch and delivery.
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5 Mar 2024
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Easy to use website, fast despatch
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3 Mar 2024
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Great service and fast postage. Prices also competitive
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2 Mar 2024
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Started getting spam calls straight away after purchase
And then the purchase came with the security tags on
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2 Mar 2024
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2 Mar 2024
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1 Mar 2024
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29 Feb 2024
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Paul the shop manager is amazingly helpful. Excellent service as usual from Snowtrax
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29 Feb 2024
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Actually Answered the Telephone- 5*
No they did everything just right, even to the most important thing of actually answering the phone & having a chat. I do like online services but unlike all the big companies who favour AI SnowTrax picked up the phone a spoke to me - 5*
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28 Feb 2024
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Fast Delivery
Good sale price for the item, fast delivery and effective communication/updates.
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27 Feb 2024
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Good quick service and googles exactly as per the description thank you - good quality product
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27 Feb 2024
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Love my Henri Duvillard Salopettes
Was very happy with my purchase, communication and speed of delivery
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27 Feb 2024
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Fast delivery and a good price.
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27 Feb 2024
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Great place to get ski equipment from
Very helpful over the phone and quick delivery of skis
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26 Feb 2024
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Rapid delivery
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