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Top positive review
11 Dec 2023
Verified review
The customer service was brilliant, my board came so quickly! (Especially compared to gear I’ve ordered from other sites). And after a follow up query with customer services about an issue, Sarah was quick to reply and went above and beyond in understanding and rectifying it. Couldn’t recommend enough and now just excited to use my board!
Have the goods that you are selling online actually in stock. Don't take the payment, then email a day or two later to offer vouchers or refunds because you don't have the item you were selling. All too often, online sellers advertise goods at prices that beat their competitors but don't actually have those goods. Its a rotten practice and wastes customers time effort and money.
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Reviews for Snowtrax Ski & Snowboard Store
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20 Mar 2024
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Great quick excellent service. Used a few times and will go back as always cheapest.
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19 Mar 2024
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Great service. Excellent turnaround time and nice selection of equipment. Many thanks!
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18 Mar 2024
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18 Mar 2024
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Fantastic service, great communication, and fast postage thank you
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18 Mar 2024
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Great service
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18 Mar 2024
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18 Mar 2024
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18 Mar 2024
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Mons merino top
Great price - great service
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17 Mar 2024
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17 Mar 2024
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16 Mar 2024
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Very helpful service and a great selection!
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16 Mar 2024
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Excellent customer service. Nick was so helpful and knowledgeable. I felt really comfortable buying on line and had better advice than from many stores face to face. I am delighted. Thank you
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15 Mar 2024
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15 Mar 2024
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15 Mar 2024
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14 Mar 2024
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Item out of stock resolved quickly
Had issue with an item out of stock, resolved quickly over email and phone calls with a replacement item. Great service, used twice and would use again.
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