Snowtrax Ski & Snowboard StoreReviews:
216 reviews in the last 12 months2,279 total reviews
Excellent
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Top positive review
11 Dec 2023
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The customer service was brilliant, my board came so quickly! (Especially compared to gear I’ve ordered from other sites). And after a follow up query with customer services about an issue, Sarah was quick to reply and went above and beyond in understanding and rectifying it. Couldn’t recommend enough and now just excited to use my board!
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Top negative review
26 Feb 2024
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Have the goods that you are selling online actually in stock. Don't take the payment, then email a day or two later to offer vouchers or refunds because you don't have the item you were selling. All too often, online sellers advertise goods at prices that beat their competitors but don't actually have those goods. Its a rotten practice and wastes customers time effort and money.
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Reviews for Snowtrax Ski & Snowboard Store
9 Apr 2024
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8 Apr 2024
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7 Apr 2024
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I bought a pair of skis advertised at a good price, paid for them, then received an email saying they weren't available, a mistake, fair enough and refunded a few days later.
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5 Apr 2024
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5 Apr 2024
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Payed for next day delivery. Goods arrived the following day. No complaints
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4 Apr 2024
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31 Mar 2024
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Everything you would expect from a well run retailer.., I ordered the wrong boots .. my fault …no problem all resolved in 24hrs …
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31 Mar 2024
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28 Mar 2024
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28 Mar 2024
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27 Mar 2024
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Fast efficient service. Clear instructions regarding fitting the binding on skis.
Very happy to return to buy again
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27 Mar 2024
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27 Mar 2024
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27 Mar 2024
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27 Mar 2024
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Very good service
Ordered one evening, despatched next morning, delivered (to Aberdeenshire) next day so all very efficient and a 5 star service.
On this occasion I would have been happy with a free/slower delivery service as £3 delivery for a £5 order isn't great - but £3 is less than it would cost me to drive to a shop and park so I shouldn't complain!
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24 Mar 2024
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22 Mar 2024
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Order as expected and fast deluvery
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22 Mar 2024
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Superb service from Snowtrax!
Superb service from Snowtrax. Great price for my gloves and super quick delivery, can’t fault them.
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21 Mar 2024
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Very good service
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20 Mar 2024
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Excellent. Will use again.
Never heard of Snowtrax before but everything was delivered on time and neatly packaged. Will be using again. Thank you.
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