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Top positive review
24 Dec 2023
Verified review
Excellent if you're on a budget (You get what you pay for), kitchen products superficially look nice but the "devil is in the detail", we have purchased several Klarstein products and up close they are low-quality and poorly manufactured. With our Kitchen products (extractor and induction hobs) panels don't meet, the paint on the glass is rough and not even, the motors are slow and loud, panels and hinges very thin. One of our purchases is an induction hob (with an adapted UK plug) this is 3.5KW which is dangerously overpowered for the UK.
We also have three standard tall fans, these are on another level, they are brilliant (good quality, powerful and quiet) feels like two different companies when compared to the Kitchen appliances. That said for the price we are very pleased.
Good extractor but much noisier than expected, light are poor and instructions not as clear as they could be.
No information on replacement bulbs and if you can find them the bulbs themselves are very expensive around £12 each. Also no option for warm or daylight.
Actual method of replacing could be simpler, currently requires removing two screws and the panel containing the lights, unclipping the bulb unit and disconnecting from
Would not buy again if I could find more 60cm hoods.
I found the website clear and easy to navigate, the delivery was prompt and the product well packaged.
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17 Oct 2023
Verified review
Great customer service ,
Great customer service
Tidy unit, only used eco with quick dry and 15 min fruit wash(for quick refresh/rinse)
Not keen on the horizontal cutlery trays but now leaving top one out unit bottom one filled. Top rack too high for my saucers, but learning what fits where to maximise capacity.
It is expensive but hopefully worth the money. Bought for size and colour
An amazing company to deal with, they give a date for delivery with items needing to cross through several countries yet they succeed in getting the timing just right. This is brilliant, then there is their goods. Absolutely top drawer Expresso machine manufacturers that deliver tastey coffees every time.
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9 Jan 2024
Verified review
Really enjoying my coffee machine. Arrived no fuss. Clear instructions. Superb machine - really good pressure for the price.
Using the website to compare machines and find the one I wanted was good. Making the purchase was straightforward. And it arrived in the timeframe specified.
I'm very satisfied
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3 Jun 2023
Verified review
Good design product, missing info about country of origin
Good design product. Better with more information on the website ,such as the country of origin/ made in ... & Please specify that the electricity plug is european & better with adapter to UK buyers
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6 Sept 2023
Verified review
Great service
Can't think of anything to improve the service I got, I just wish that all the companies that cater for there customers would be as good as you.
Double thumbs up and 5 big stars :-)
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27 Oct 2023
Verified review
Gas hob
Great value for money and excellent service, product looks more expensive than it was.
Would definitely recommend this company for future appliances.
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14 Jul 2023
Verified review
Generally the products are very good and so is the service. If buying from the UK one has to be patient due to custom and similar restrictions..
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24 Sept 2023
Verified review
I like the free and prompt inclusion of the Trusted Shops provision which I had not come across before. Brownie points to Klarstein.
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6 Jan 2024
Verified review
ORDERED A FRANKLIN 388 STEREO SYSTEM DELIVERED WITHIN THREE OR FOUR DAYS EASY TO SET UP PLEASED WITH THE QUALITY.
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11 Oct 2023
Verified review
The juicer was faulty, on contacting Klarstein they arranged for collection and refunded our money promptly.
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17 Dec 2023
Verified review
My product developed a fault soon after purchase. Customer service relating to the return was excellent.
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13 Jul 2023
Verified review
Professional company.
Company is easy to deal with and deliver very promptly after ordering. This was my second purchase.
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10 Jan 2024
Verified review
Very professional, nothing too much trouble, excellent delivery and packaging
good communication
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23 May 2023
Verified review
Ordering and delivery excellent. So far extraction fan very good but a little noisy
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27 Dec 2023
Verified review
excellent communications and kept me informed of the delays the courier was having
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13 Jan 2024
Verified review
Delivery was good as was the packaging and the product is excellent quality
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30 Jun 2023
Verified review
Excellent air-cooler. As described. Fast delivery. Happy with the product.
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14 Sept 2023
Verified review
Very good quality!!!
Very good quality, it’s exactly what I needed. Very good price as well.
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28 Oct 2023
Verified review
Heats up quick and froths the milk to produce an excellent cappachino
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