Certificate for klarstein.co.uk

No. X58318ACBE35C4DA51B186F83C3E861AC
 

Approved on
13/05/2015
Valid until
12/05/2020
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for klarstein.co.uk



Excellent

4.69/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 78 Trusted Shops reviews collected in the last 12 months.
In total, klarstein.co.uk has already collected 112 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
15/02/2019
Date of order
15/02/2019
15/02/2019
Received the wine cooler in good time. The unit was packaged very well and very easy to install. I'm very happy with the dual zone function of this unit.
5.00
Excellent

Date of publication
05/02/2019
Date of order
05/02/2019
05/02/2019
Marble infrared heater is great
5.00
Excellent

Date of publication
25/01/2019
Date of order
25/01/2019
25/01/2019
Excellent service
5.00
Excellent

Date of publication
16/01/2019
Date of order
16/01/2019
16/01/2019
This was a christmas gift. Delivered exactly when advised and very well packaged. Beautiful product. Daughter loved it.
5.00
Excellent

Date of publication
16/01/2019
Date of order
14/01/2019
16/01/2019
Product and service great
5.00
Excellent

Date of publication
16/01/2019
Date of order
16/01/2019
16/01/2019
Spot on service and product would definitely recommend to everybody
5.00
Excellent

Date of publication
15/01/2019
Date of order
15/01/2019
15/01/2019
Beautiful design and solid construction of the IR panel heater. It was appropriately packaged.
4.33
Good

Date of publication
15/01/2019
Date of order
15/01/2019
15/01/2019
A great looking and working heater. Really pleased.
5.00
Excellent

Date of publication
15/01/2019
Date of order
15/01/2019
15/01/2019
All round, just great. We love the machine. Provides the best coffee. Really like the filter or grinding options. And hot plate keeps it hot for a long time. We need a machine that is good in all respects, not just a big stainless machine that is showy and always showing water or finger marks. Perfect in all respects. Bob
5.00
Excellent

Date of publication
15/01/2019
Date of order
13/01/2019
15/01/2019
Item was ordered for Christmas delivery and never arrived. Item wasnt trackable and it's been almost a month since the item was ordered and o haven't got even a refund
1.00
Very Poor

Date of publication
14/01/2019
Date of order
12/01/2019
14/01/2019
An excellent purchase at a very good price. great little oven.
5.00
Excellent

Date of publication
14/01/2019
Date of order
12/01/2019
14/01/2019
Product as described.
4.00
Good

Date of publication
14/01/2019
Date of order
14/01/2019
14/01/2019
Perfectly packed and delivered
5.00
Excellent

Date of publication
14/01/2019
Date of order
12/01/2019
14/01/2019
Lovely mixer. Makes lovely cakes
4.33
Good

Date of publication
13/01/2019
Date of order
13/01/2019
13/01/2019
Excellent product and service all round. Very pleased with product performance - I wish I bought one earlier
5.00
Excellent

Date of publication
13/01/2019
Date of order
13/01/2019
13/01/2019
Small dent in top of product on receipt was the only problem
4.33
Good

Date of publication
13/01/2019
Date of order
13/01/2019
13/01/2019
Very good
4.33
Good

Date of publication
13/01/2019
Date of order
13/01/2019
13/01/2019
Excellent built mash tun, used it twice already great results, consistent and easy to use. If you are keen brewer I would recommend this.
5.00
Excellent

Date of publication
13/01/2019
Date of order
13/01/2019
13/01/2019
Everything exactly as stated and works efficiently
5.00
Excellent

Date of publication
13/01/2019
Date of order
13/01/2019
13/01/2019
Best quality product and service from a top german brand
5.00
Excellent

Date of publication
13/01/2019
Date of order
13/01/2019
13/01/2019
Excellent service package arrived on time. Description completely accurate and the knives were even better than anticipated. Would definitely use again.
5.00
Excellent

Date of publication
13/01/2019
Date of order
13/01/2019
13/01/2019
Amazing all round
5.00
Excellent

Date of publication
13/01/2019
Date of order
13/01/2019
13/01/2019
Really good customer service and products
5.00
Excellent

Date of publication
13/01/2019
Date of order
13/01/2019
13/01/2019
I bought a smoothie maker for my sister and her bf as a Christmas present, they both loved it and use it all the time now
5.00
Excellent

Date of publication
12/01/2019
Date of order
12/01/2019
12/01/2019
Fantastic customer service. Would highly recommend.
5.00
Excellent

Date of publication
12/01/2019
Date of order
12/01/2019
12/01/2019
Perfect equipment for home brewing with professional results. Pump keeps getting blocked with hop leaves and had to replace one connecting pipe already. Please send me a new right-angle pipe if you could.
Highly recommend the product
5.00
Excellent

Date of publication
12/01/2019
Date of order
12/01/2019
12/01/2019
My only issue is that nowhere does it say what length warranty there is on the appliance
4.33
Good

Date of publication
12/01/2019
Date of order
12/01/2019
12/01/2019
Nothing to complain about
5.00
Excellent

Date of publication
12/01/2019
Date of order
12/01/2019
12/01/2019
Nice smooth transaction thank you
5.00
Excellent

Date of publication
12/01/2019
Date of order
12/01/2019
12/01/2019
Second one we've purchased as we now use the original one in our caravan.... Its that good
5.00
Excellent

Date of publication
12/01/2019
Date of order
12/01/2019
12/01/2019
I purchased a fire which through my own fault wasn't suitable for my needs,I returned it with minimum fuss and for free as well. I ordered another one which was delivered free and quickly. I am delighted with my new fire and highly recommend Klarstien
5.00
Excellent

Date of publication
12/01/2019
Date of order
12/01/2019
12/01/2019
Very pleased and loved the colour
5.00
Excellent

Date of publication
12/01/2019
Date of order
12/01/2019
12/01/2019
Very good product and service
5.00
Excellent

Date of publication
12/01/2019
Date of order
12/01/2019
12/01/2019
Very quick delivery and good quality knives
5.00
Excellent

Date of publication
12/01/2019
Date of order
12/01/2019
12/01/2019
Delivery was delayed due to the item (unbeknown to me) being out of stock and took a long time to arrive. But did arrive and is just as it should be.
3.33
Fair

Date of publication
12/01/2019
Date of order
12/01/2019
12/01/2019
Great price and product. Surprisingly quite in use and looks good
4.67
Excellent

Date of publication
12/01/2019
Date of order
12/01/2019
12/01/2019
A nice, smooth transaction, a very good company to deal with.
5.00
Excellent

Date of publication
12/01/2019
Date of order
12/01/2019
12/01/2019
Very quiet and much better quality than most rivals. Also cheaper than many rivals. Only downside is that it is slightly narrower than the one it replaces but this is probably to allow air circulation required to cool the compressor.
5.00
Excellent

Date of publication
12/01/2019
Date of order
12/01/2019
12/01/2019
Very happy with our pop corn maker.
Klarstein were great with the complete service they provide and have no hesitation in recommending them.
5.00
Excellent

Date of publication
12/01/2019
Date of order
12/01/2019
12/01/2019
Very bad service. Very slow dispatch times. Thought I was buying good quality products but turned out to be high price garbage. Ice maker is a joke. The toaster is already in the bin. Coffee machine is ok but a lot better can be had for same money. Thought I was on a UK website (UK address) but goes through to Germany. If I had known that I wouldn't have bought them. CAN NOT RECOMMEND AT ALL.
1.33
Very Poor

klarstein.co.uk

klarstein.co.uk was certified by Trusted Shops on 13/05/2015.

Contact
Wallstr. 16
10179 Berlin
Germany
info@auna.de
klarstein.co.uk
Owner
Chal-Tec GmbH
Wallstr. 16
10179 Berlin
Germany
Trade register
Amtsgericht Berlin HRB 98898
Authorized representative
Peter Chaljawski
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with klarstein.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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