Certificate for klarstein.co.uk

No. X58318ACBE35C4DA51B186F83C3E861AC
 

Approved on
13/05/2015
Valid until
12/05/2019
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for klarstein.co.uk



Excellent

4.71/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 30 Trusted Shops reviews collected in the last 12 months.
In total, klarstein.co.uk has already collected 64 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
18/11/2018
Date of order
11/11/2018
18/11/2018
I ordered goods 6 days later still no sign of goods or notifications of when it will arrive.
1.33
Very Poor

Date of publication
02/10/2018
Date of order
02/10/2018
02/10/2018
Excellent product - a few days delay before it was despatched from Germany.
4.33
Good

Date of publication
29/09/2018
Date of order
28/09/2018
29/09/2018
Perfect
5.00
Excellent

Date of publication
28/09/2018
Date of order
28/09/2018
28/09/2018
I just gave you a 5-star rating. Why is this mandatory field? I've never known what I'm supposed to write here really. Just a waste of time.
5.00
Excellent

Date of publication
28/09/2018
Date of order
28/09/2018
28/09/2018
Very good fan. Well made, not too loud, good airflow and oscillation, remote is a bonus. Kept in bedroom and a lifesaver during the summer heatwave. Would highly recommend.
5.00
Excellent

Date of publication
27/09/2018
Date of order
27/09/2018
27/09/2018
Great product, very good quality and good value for money. I will definitely look around the website again for some of the items I need at home. I will definitely recommend it.
5.00
Excellent

Date of publication
26/09/2018
Date of order
26/09/2018
26/09/2018
Easy to order,prompt delivery,well packaged.
5.00
Excellent

Date of publication
26/09/2018
Date of order
26/09/2018
26/09/2018
The product is terrific; well made, relatively easy to put together and just what we wanted. The delivery was quicker than that offered by Amazon for the same product but it still too several days for it to arrive, which we spent sweltering in the heat. However, once it arrived it solved all our problems. Very happy with the purchase.
4.67
Excellent

Date of publication
26/09/2018
Date of order
26/09/2018
26/09/2018
Needed something in the heatwave After much searching and comparing I decided on the Klarstein.
It performs well, we have it in a bedroom as that gets to sun in the day and was too stuffy to sleep. We found the cool air actually worked its way through the house which was welcomed, it is not too noisy, do not need to run it on the coldest setting. Overall we are very happy with it.
5.00
Excellent

Date of publication
26/09/2018
Date of order
26/09/2018
26/09/2018
Impressed
5.00
Excellent

Date of publication
26/09/2018
Date of order
26/09/2018
26/09/2018
Great product but delivery could be faster
4.00
Good

Date of publication
26/09/2018
Date of order
26/09/2018
26/09/2018
Would use again.
5.00
Excellent

Date of publication
26/09/2018
Date of order
26/09/2018
26/09/2018
Klarstein steam generating iron has been one of my best purchases and limescale filters are brilliant. Very happy with product and service at Klarstein.
5.00
Excellent

Date of publication
01/09/2018
Date of order
01/09/2018
01/09/2018
I didn't have contact with customer service, but hope it would have been good.
Need a recipe book for the bread machine
4.00
Good

Date of publication
25/08/2018
Date of order
24/08/2018
25/08/2018
Good quality merchandise excellent delivery service very pleased with the product
5.00
Excellent

Date of publication
24/08/2018
Date of order
24/08/2018
24/08/2018
The service was excellent. My kettle is fab looks great in my kitchen
5.00
Excellent

Date of publication
24/08/2018
Date of order
24/08/2018
24/08/2018
The fans I've bought are top quality and have great features for a good price like a remote control.

The only downside is the delivery takes a while.
4.67
Excellent

Date of publication
24/08/2018
Date of order
23/08/2018
24/08/2018
Arrived in three days, which was fine as I wasn’t in any hurry. Have used it more as a fan at the moment, because I haven’t got around to drilling the 6 inch hole for the vent yet. I have tried it in my workshop on cool and it didn’t take long to drop the temperature down 10 degrees C even with the door open for the vent.
It does produce a lot of water but I have the water draining in my pond .
4.67
Excellent

Date of publication
24/08/2018
Date of order
24/08/2018
24/08/2018
Excellent from buying to delivery
5.00
Excellent

Date of publication
23/08/2018
Date of order
23/08/2018
23/08/2018
This is my second experience of shopping with Klarstein. So positive was my first experience in all aspects from Price, Quality, Speed of delivery I promptly ordered a second bigger machine. For me Klarstein means quality, fair prices, great products and excellent customer service. I shall I am sure return again and again.
5.00
Excellent

Date of publication
23/08/2018
Date of order
23/08/2018
23/08/2018
Good product. Kept me cool when working from home through the heatwave. Thanks
5.00
Excellent

Date of publication
23/08/2018
Date of order
23/08/2018
23/08/2018
Excellent
5.00
Excellent

Date of publication
23/08/2018
Date of order
23/08/2018
23/08/2018
Very pleased with this product
5.00
Excellent

Date of publication
23/08/2018
Date of order
23/08/2018
23/08/2018
Painless purchase...
5.00
Excellent

Date of publication
23/08/2018
Date of order
23/08/2018
23/08/2018
Very light and fast boil. Looks very classy and I love the style. Flex could be little longer ideally. Very happy with my purchase.
5.00
Excellent

Date of publication
23/08/2018
Date of order
23/08/2018
23/08/2018
I have read adverse reviews about Klarstein but chose to ignore. I ordered a 5 blade fan direct from company which was delivered safely direct from Germany by UPS. The fan is quiet and powerful for use in the bedroom. Thinking about ordering another for downstairs. No complaints, Great product.
5.00
Excellent

Date of publication
23/08/2018
Date of order
23/08/2018
23/08/2018
Extremely well built. Works well. Would be nice if the vents on the front oscilated
5.00
Excellent

Date of publication
23/08/2018
Date of order
13/08/2018
23/08/2018
Needed a oven Temporarily as big house renovation is in process. I needed a decent oven for cooking. Oven feels flimsy and the convection fan makes a lot of noise, you don't feel any air moving around when oven door is opened, so the convection fan is not up to much. It does the job but it uses a lot of power as you have to preheat the oven. Couldn't comment on Customer service.
3.50
Good

Date of publication
01/08/2018
Date of order
19/07/2018
01/08/2018
no issues and a fine product.
5.00
Excellent

Date of publication
20/06/2018
Date of order
09/06/2018
20/06/2018
great toaster looks great as well and superb service from Klarstein
5.00
Excellent

klarstein.co.uk

klarstein.co.uk was certified by Trusted Shops on 13/05/2015.

Contact
Wallstr. 16
10179 Berlin
Germany
info@auna.de
klarstein.co.uk
Owner
Chal-Tec GmbH
Wallstr. 16
10179 Berlin
Germany
Trade register
Amtsgericht Berlin HRB 98898
Authorized representative
Peter Chaljawski
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with klarstein.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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