klarstein.co.uk
Reviews:

78 reviews in the last 12 months669 total reviews  

4.38
Good

Trustmark
Valid

Includes Buyer Protection

Certified since: 13 May 2015
The Trustmark indicates trustworthy online retailers.
klarstein.co.uk fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to £2,500. Find out how this secures your transaction.

Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

24 Dec 2023
 Verified review
Excellent if you're on a budget (You get what you pay for), kitchen products superficially look nice but the "devil is in the detail", we have purchased several Klarstein products and up close they are low-quality and poorly manufactured. With our Kitchen products (extractor and induction hobs) panels don't meet, the paint on the glass is rough and not even, the motors are slow and loud, panels and hinges very thin. One of our purchases is an induction hob (with an adapted UK plug) this is 3.5KW which is dangerously overpowered for the UK. We also have three standard tall fans, these are on another level, they are brilliant (good quality, powerful and quiet) feels like two different companies when compared to the Kitchen appliances. That said for the price we are very pleased.

Top negative review

21 Oct 2023
 Verified review
Good extractor but much noisier than expected, light are poor and instructions not as clear as they could be. No information on replacement bulbs and if you can find them the bulbs themselves are very expensive around £12 each. Also no option for warm or daylight. Actual method of replacing could be simpler, currently requires removing two screws and the panel containing the lights, unclipping the bulb unit and disconnecting from Would not buy again if I could find more 60cm hoods.
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for klarstein.co.uk

Filter
 Sort by  
Relevance
(11)
Reset
RC
raymond c.
Melton Mowbray
22 Mar 2024
 Verified review
Quick response to my request
Report review
5 Feb 2024
 Verified review
very efficient but the strip dividing the two heating zones is not heat proof
Report review
Answer by klarstein.co.uk
8 Feb 2024
Dear customer, Thanks very much for your message. Your feedback has been shared with the Products Dep. Kind regards, Chris
24 Dec 2023
 Verified review

Excellent if you're on a budget (fans are excellent)...

Excellent if you're on a budget (You get what you pay for), kitchen products superficially look nice but the "devil is in the detail", we have purchased several Klarstein products and up close they are low-quality and poorly manufactured. With our Kitchen products (extractor and induction hobs) panels don't meet, the paint on the glass is rough and not even, the motors are slow and loud, panels and hinges very thin. One of our purchases is an induction hob (with an adapted UK plug) this is 3.5KW which is dangerously overpowered for the UK. We also have three standard tall fans, these are on another level, they are brilliant (good quality, powerful and quiet) feels like two different companies when compared to the Kitchen appliances. That said for the price we are very pleased.
Report review
17 Oct 2023
 Verified review

Great customer service ,

Great customer service Tidy unit, only used eco with quick dry and 15 min fruit wash(for quick refresh/rinse) Not keen on the horizontal cutlery trays but now leaving top one out unit bottom one filled. Top rack too high for my saucers, but learning what fits where to maximise capacity. It is expensive but hopefully worth the money. Bought for size and colour
Report review
9 Sept 2023
 Verified review

Complicated

Fast delivery and easy to put on the wall, but very complicated to get it to pair with phone hence the four stars. We were about to send it back but tried it one last time next to the router and it worked.
Report review
3 Jun 2023
 Verified review

Good design product, missing info about country of origin

Good design product. Better with more information on the website ,such as the country of origin/ made in ... & Please specify that the electricity plug is european & better with adapter to UK buyers
Report review
11 Oct 2023
 Verified review
The juicer was faulty, on contacting Klarstein they arranged for collection and refunded our money promptly.
Report review
16 May 2023
 Verified review
Customer care was good, same goes to the quality
Report review
27 Oct 2023
 Verified review
Always well mannered and helpful
Report review
6 May 2023
 Verified review
Well packed item
Report review
28 Dec 2023
 Verified review
Report review