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Top positive review
1 Jun 2023
Verified review
I have recently been trying to get a company that sells real elux 600 puffs sour apple, you would think that easy but 10 out of the 11 places I've used have been fake. You can tell by taste and the inner wrapping is white instead of the black elux sign. This is the only place that have sent me the real ones at a really amazing price. I've found my forever store now. Thank you uber vapes for selling honest products
Normally every time I order from Ubervape’s it’s a perfect 10 out of 10 order. Unfortunately when I received my parcel this time it was inside a clear bag from Royal Mail saying damaged goods and packaging. I do understand that Royal Mail must of damaged the parcel and it’s not Ubervape’s fault but I was a bit gutted to had two bottles less of juice and everything else was covered in juice .Luckily my new mod had its own packaging on the outside of the box. I didn’t think there was any point complaining to Royal Mail over a few quid but I thought if I wait for the review then I could explain then Ubervape’s could do something about it . Normally like I said previously every order before I reviewed a 5 out of 5 stars .
Too long to dispatch items been waiting nearly a week
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30 Mar 2024
Verified review
Still haven't recoeved an update about my order I placed 5 days ago. I ordered from vape UK and recoeved my order 3 days later. This one still hasn't even been dispatched
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1 Mar 2024
Verified review
Wrong order
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22 Feb 2024
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17 Feb 2024
Verified review
Ordered 9th February still waiting to recent order emailed them still no response won’t be using them again
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31 Dec 2023
Verified review
really slow delivery
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15 Dec 2023
Verified review
I have not received my order so cannot rate
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14 Dec 2023
Verified review
My Oder hasn’t arrived
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11 Dec 2023
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Day 8 of waiting for delivery
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10 Dec 2023
Verified review
The item apparently was delivered but I wasn't in, no card was left to say someone had delivered it which leaves me trying to trace where it's gone without knowing which delivery company was used or any tracking information. Contacted the company about this who then gave me a tracking number without telling me which delivery form. After 2 emails to the company last week the items still haven't arrived despite me paying extra for 1-2 days delivery 8 days ago, nor have I received a refund which I have had to raise the issue with my bank to have my money returned to me.
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5 Dec 2023
Verified review
Waited over 10 days now for my order to arrive and received no reply from the vendor.
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27 Nov 2023
Verified review
363799/201123/51
Send this money back and I'll stop!
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16 Nov 2023
Verified review
report to www.actionfraud.police.uk . immediately! and report to your bank for blocking money . Completely fraudulent, with fake royal mail tracking! I have never seen before like this !
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7 Nov 2023
Verified review
Disappointed. I didn’t get my parcel yet. The order should be here on Friday. I’ve emailed Royal Mail and Ubervipe to located my order as looks like the parcel been delivered to any other address and no one of them takes any action or replyed to my emails… unbelievable!
Should I go and check all the addresses in the village? I don’t think that’s my job.. it’s good when I paid for my order but when I have to get it no one says anything. Unbelievable!
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2 Oct 2023
Verified review
Not rec'd my order from the 25th September. Order shows as pending and the money has left my bank account. I have emailed them 4 times and not had a reply.
Really disappointed in the customer service as up until now never had a problem other than the odd pod that was faulty.
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3 Sept 2023
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Unhappy
I didn't receive everything I just got coils not the replacement pod 😔
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15 Aug 2023
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You have not answered my question
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9 Aug 2023
Verified review
I have payed for express delivery and received the package with delay
The capes bought are not good at all
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