Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Top positive review
11 Dec 2023
Verified review
I'm not a person for leaving a review but it this instance it deserves it.
When my order arrived it was one bottle short and evidence of a breakage all over the remaining bottle covered up by delivery company. Filled with dread I thought I'm in for a prolonged dispute with the wine shop. Completely wrong.....I contacted them in the afternoon and they were very understanding. The next morning my order order was at my front door!!!! I will definitely be using them for all my future wine orders and so should you!!
I still haven’t received my order. I ordered x 3 lots of tonic. Expensive tonic and a week later and still not arrived. Ordered for the pink grapefruit and told Wednesday out of stock, never asked if I still wanted rest of order, and then order still not sent out, only after I rang on Friday to ask was I told that my order would be dispatched that day. Poor service and lady not v helpful on phone. Just said that don’t have to send until five working days as per their policy.
Awaiting my lovely tonics but will go elsewhere in future.
Just hoping I will actually receive them!
Believe everyone when they say how bad this company are at getting an order out. It's all true! They were totally uncontactable by either phone, email, or online chat!! When we finally spoke to someone we didn't even get an apology until the end of the call!! They spoiled a birthday surprise totally! Incompetent isn't in it. Spend your money elsewhere. Star rating and customer service = minus 10!!
Report review
12 Apr 2024
Verified review
Over a week still not received my order
Report review
10 Apr 2024
Verified review
Report review
15 Mar 2024
Verified review
Easy Wine Shop
Delivered promptly - great service - easy to speak to on the telephone very helpful
Report review
8 Mar 2024
Verified review
Great range of wines.
Great range of wines, etc. backed up by quick processing of service and delivery.
Report review
9 Mar 2024
Verified review
User friendly website.Decent prices and excellent delivery service
Report review
29 Mar 2024
Verified review
Excellent Service. Fast delivery. Fantastic choice.
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
Imported Reviews
They are not included in the overall rating. No verification measures have been taken.