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Top positive review
11 Dec 2023
Verified review
I'm not a person for leaving a review but it this instance it deserves it.
When my order arrived it was one bottle short and evidence of a breakage all over the remaining bottle covered up by delivery company. Filled with dread I thought I'm in for a prolonged dispute with the wine shop. Completely wrong.....I contacted them in the afternoon and they were very understanding. The next morning my order order was at my front door!!!! I will definitely be using them for all my future wine orders and so should you!!
I still haven’t received my order. I ordered x 3 lots of tonic. Expensive tonic and a week later and still not arrived. Ordered for the pink grapefruit and told Wednesday out of stock, never asked if I still wanted rest of order, and then order still not sent out, only after I rang on Friday to ask was I told that my order would be dispatched that day. Poor service and lady not v helpful on phone. Just said that don’t have to send until five working days as per their policy.
Awaiting my lovely tonics but will go elsewhere in future.
Just hoping I will actually receive them!
Lovely wines well packaged. Communication could improve just to let people know what is happening if there is a slight delay otherwise very good.
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12 Apr 2024
Verified review
Wine order
Easy to order.
Well packaged.
More info about delivery times would have been good as we had arranged to go out on the day we got delivery.
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10 days ago
Verified review
Wine is Fine but Delivery Needs Tweaking
Wine is fine but dropped a star since delivery people didn't supply a Two hour delivery slot which most carriers do nowadays.
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5 days ago
Verified review
Great service didn’t like the packing
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9 Apr 2024
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12 Apr 2024
Verified review
STAR RATING = MINUS 10!!
Believe everyone when they say how bad this company are at getting an order out. It's all true! They were totally uncontactable by either phone, email, or online chat!! When we finally spoke to someone we didn't even get an apology until the end of the call!! They spoiled a birthday surprise totally! Incompetent isn't in it. Spend your money elsewhere. Star rating and customer service = minus 10!!
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12 Apr 2024
Verified review
Over a week still not received my order
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10 Apr 2024
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20 Mar 2024
Verified review
Easy to order
Quick delivery
Well pscked
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14 Mar 2024
Verified review
All delivered on time, well packaged
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10 Mar 2024
Verified review
I still haven’t received my order. I ordered x 3 lots of tonic. Expensive tonic and a week later and still not arrived. Ordered for the pink grapefruit and told Wednesday out of stock, never asked if I still wanted rest of order, and then order still not sent out, only after I rang on Friday to ask was I told that my order would be dispatched that day. Poor service and lady not v helpful on phone. Just said that don’t have to send until five working days as per their policy.
Awaiting my lovely tonics but will go elsewhere in future.
Just hoping I will actually receive them!
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8 Jan 2024
Verified review
SIMPLE..... DELIVER MY WINE!!
I contacted DPD - They did NOT receive my package.
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8 Dec 2023
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Easy to use web site and reasonable prices and with quick shipping.
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22 Sept 2023
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Easy to order and quick delivery
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11 Dec 2023
Verified review
Just as advertised - easy!
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27 Nov 2023
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1 Nov 2023
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31 Oct 2023
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3 Oct 2023
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4 Nov 2023
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IMPROVE YOU COMMUNICATIONS -RESPOND TO PHONE/EMAILS
IMPROVE YOU COMMUNICATIONS INBOUND - CALLS GOING UNANSWERED- WHY NO VOICEMAIL? SENT EMAIL 4 DAYS AGO REQUESTING FULL REFUND DUE TO DHL FAILING TO DELIVER 3 DAYS IN A ROW TO 13 FLOOR FLAT. STILL NO CONTACT FROM EASYWINE HAVE RUNG - NO REPLY! HOW VERY DISAPPOINTING FOR MY 1ST ORDER!
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Imported Reviews
They are not included in the overall rating. No verification measures have been taken.