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Top positive review
25 Sept 2023
Verified review
A very good good choice of lamps and excellent customer service! I gave 4 stars only because some lamp descriptions are not very accurate. I was interested in solid wood lamps but some say "wood" even thought it's wood imitation (some indeed say "wood like"). Also description "light" or "dark" wood is not sufficient and can be misleading. If a lamp is made of oak, rubber wood or bamboo it should be clearly explained because if I order let's say 3 lamps for the same room I want that they all are of the same wood e.g. all oak.
A week on after we paid for the order we still didn’t have any update, on the website it says processing snd it was processing since the day we paid. I had to call them to find out that they are waiting for one item out of eight to delivered from the manufacturer. It will take at least another week, then it will be another week for the order to be delivered to us. It would be nice to have a little email with update on the delivery situation.
Good products good communication, and a pretty quick delivery. The only thing that stop a 5 star award is that I do not think that the products are particularly well protected for what is a long time in travel.
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27 Dec 2023
Verified review
Spot & uplighter
Unfortunately there were issues with the first light received. I was impressed with the good communications and willingness to put things right. Very good customer service
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9 Jan 2024
Verified review
Led light
Good led light fitting.Just what I needed for the kitchen
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25 Sept 2023
Verified review
A very good good choice of lamps and excellent customer service! I gave 4 stars only because some lamp descriptions are not very accurate. I was interested in solid wood lamps but some say "wood" even thought it's wood imitation (some indeed say "wood like"). Also description "light" or "dark" wood is not sufficient and can be misleading. If a lamp is made of oak, rubber wood or bamboo it should be clearly explained because if I order let's say 3 lamps for the same room I want that they all are of the same wood e.g. all oak.
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9 Oct 2023
Verified review
Great light which looks good but could have done with being told the right E27 bulb to fit it as we wasted our money on a bulb that didn't fit. Instructions for sensor function weren't great but we managed to fiddle about and get it to work well.
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13 Dec 2023
Verified review
There was a problem with UK customs but Illumination resolved it quickly.
The products are very good.
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28 Jun 2023
Verified review
Product as described and arrived without big delay
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Imported Reviews
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