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moonlightdesign.co.ukReviews

: 1,115Excellent

4.85

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certified since: 25/04/2013
updated on: 01/07/2022
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certified since: 25/04/2013
updated on: 01/07/2022
moonlightdesign.co.uk is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At moonlightdesign.co.uk, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more

Reviews for moonlightdesign.co.uk

220 verified reviews in the last 12 months

1,115 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


1 year ago
I am always apprehensive when buying anything online as you never know what the outcome will be. However, I can honestly say that the Customer Service I experienced with Moonlight Design is one of the best I have ever had. I chose what I wanted, it was delivered within 2 days and the protective packaging meant there was no chance of breakage! Will be looking to purchase more!
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the most relevant critical review


10 months ago 
The tiffany table lamp arrived quickly and was well packed. However the colours of the lamp were very different to the ones in th e online picture. This lamp was bought specifically to match our existing tiffany ceiling lampshade and colours in the Liiberty material on our settees. The colours are not an a slight variation but totally different. Therefore the picture online is very deceptive .
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Reviews for moonlightdesign.co.uk

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(203)
(10)
 Verified review
1 year ago
Excellent with initial telephone stock check. I then immediately placed online order and products arrived the next day. Products had manufacturers original box seals and work perfectly. Price paid was very competitive. Would recommend Moonlightdesign.
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 Verified review
1 month ago
Range beforehand and asked for extra details about the light. These were emailed within half an hour. Product arrived within a few days, beautifully packed. Impressed with this provider and would definitely use them again.
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9 months ago 
Ordering was easy but would have liked to know if the item was in stock when I placed the order I took the risk and had a quick delivery. I could have got a cheaper light but liked the design and now fitted it looks good
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 Verified review
11 months ago 
Sometimes things don’t always go to plan but the customer service I have received has been exceptional. I have no hesitation in recommending moonlight design and will be continuing to purchase goods through them.
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1 year ago
I think they are a very professional organisation with the exception that what I had ordered was ultimately out of stock. However, they informed me of this quickly and I subsequently had to cancel the order.
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1 year ago
Delivery was within 24hrs!!! And I absolutely love this light, would never have considered a light of this design, just happened to see it when scrolling. Beautiful workmanship....very pleased!!
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 Verified review
11 months ago
Lots of choice on website and good fast delivery. They were by far the lowest price on the light I wanted. Not put it up yet will hopefully do at the weekend, but looks very nice in packaging.
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1 year ago 
From sourcing a product on the website, to speaking with a company representative on the phone through to a most efficient delivery the experience was painless throughout. Excellent service.
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9 months ago 
I ordered my light Thursday morning and it was delivered at 9.30am Friday! Amazing service and it looks absolutely beautiful. Very impressed - will recommend and use again.
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9 months ago 
Fantastic garden light products with first-class customer service. We love our garden lights, they have transformed our garden, we feel like we’re in the Mediterranean!
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1 year ago
Just ordered several outside lights. The service I received from customer service was fantastic so helpful and great advice. Would definitely recommend this company.
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 Verified review
7 months ago 
I bought a chandelier and it was delivered on time and well packed, as described and good quality. Overall my experience was good and I would recommend the company
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 Verified review
6 months ago
Very pleased with this purchase. User friendly website, excellent communication, fast delivery, carefully packaged and brilliant item that exceeded my expectations
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7 months ago
The delivery was very fast, packaging was great so everything stayed as it should in transit and the lamp looks really nice in our living room. No complaints!
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 Verified review
5 months ago
Really pleased with this light. Price was so much cheaper compared tonother websites but great light, well packaged and quick delivery with regular updates
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10 months ago 
Amazingly fast next day delivery !! A beautiful classy/modern mix light fitting. Superb quality and chrome finish. It look fabulous in my dining room.
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8 months ago
Bought this as a present for my daughter and was really pleased with the quality. There are others that are twice the price but this one is gorgeous
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6 months ago
We ordered two Delphine lampshades. Delivery was within two days of ordering. Yet to put the shades up as waiting for an electrician to fit them.
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1 year ago 
A wonderful shopping experience. Orders processed promptly and delivered swiftly All in all first class service from a top drawer retailer
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 Verified review
10 months ago
First class customer service. I ordered a Tiffany lamp and it arrived the next day, we’ll packed and good tracking info. Highly recommended
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