moonlightdesign.co.ukReviews:
417 reviews in the last 12 months1,818 total reviews
Excellent
TrustmarkValid
Most relevant positive review
6 May 2024
Verified review
The customer service is great. When DPD failed to deliver and refused to provide a contact number, Moonlight was able to get the delivery re-organised within 24 hours (when DPD had initially offered to try again in 5 days time. Their products are lovely as well. I wouldn't shop anywhere else for lighting.
Read more
Most relevant negative review
6 Sept 2024
Verified review
Ordered a lamp. You sent an email stating it was out of stock and would be delivered in November. 2 days later I receive an email stating my lamp has been delivered but it's only the shade, not the lamp! Apparently my account is now closed.... nope. A £100 pound lamp has not been delivered just a shade so I want the base or a refund!
Read more
Reviews for moonlightdesign.co.uk
18 Sept 2024
Verified review
Just purchased 3 pendant lights ready for my new kitchen, they arrived quickly , well packaged and the website was straight forward to use.
My lights aren’t up yet, but they look fabulous! Can’t wait to see them in situ
Report review
Answer by moonlightdesign.co.uk
18 Sept 2024
We're thrilled to hear that you had a great experience shopping with us and that you love your new pendant lights! We appreciate you taking the time to share your positive feedback. We can't wait to see how they look in your new kitchen. Please feel free to share a photo when they're installed.
Thanks again for your support!
21 Sept 2024
Verified review
Easy to navigate site and answered any questions that I had promptly.
Goods arrived in a day or 2.
I have ordered before from the company and found them to be very good at what they do.
Report review
Answer by moonlightdesign.co.uk
30 Sept 2024
Thank you for your 5-star review! We're thrilled to hear that you had a positive experience with our website, customer service, and fast delivery. Your continued support means a lot to us.
13 days ago
Verified review
Lamp
Found the lamp online that I wanted and Moonlightdesign was one of the cheapest suppliers.
I was not disappointed, very prompt delivery, and packaged well.
Very pleased all round.
Report review
5 days ago
Verified review
Positive - Good Service
Just a nice easy transaction, good website, easy to pay, fast delivery, not really checked the quality of the product yet in truth, but all in all - a good service
Report review
5 days ago
Verified review
Incredibly helpful sales and design staff, answered my questions in a very positive and proactive way. Very good experience. Will be back for more lights!
Report review
12 days ago
Verified review
The best price for this product on the internet. Fast delivery (an hour delay to estimated time by Fedex).
Report review
16 Sept 2024
Verified review
My query was professionally answered and delivery was swift and on time and a little cheaper than Amazon.
Report review
Answer by moonlightdesign.co.uk
18 Sept 2024
We're so happy to hear that you had a great experience with us! Thank you for your kind words about our customer service and delivery.
26 Sept 2024
Verified review
Excellent customer service
Apart from a terrific product, their after sales support was brilliant. Fast, efficient and no quibble.
Report review
Answer by moonlightdesign.co.uk
30 Sept 2024
Thank you for your 5-star review! We're delighted to hear that you were impressed with both our product and our after-sales support.
13 days ago
Verified review
Great service great prices had problem with bulb and it was sorted next day and replacement sent out
Report review
9 days ago
Verified review
Ordered two fans, and they turned up super quickly, wasn't expecting them for another few days!
Report review
12 days ago
Verified review
The choice is fantastic, prices beat everyone else and true fast delivery .
Report review
12 days ago
Verified review
Quality is great, exactly how described and came so fast! Very impressed
Report review
16 Sept 2024
Verified review
Quick and easy purchase with an even quicker delivery time!
Report review
Answer by moonlightdesign.co.uk
18 Sept 2024
Thanks for your amazing review! We're glad you had a smooth and speedy shopping experience.
22 Sept 2024
Verified review
Order arrived really quickly and the light looks amazing.
Report review
Answer by moonlightdesign.co.uk
30 Sept 2024
Thank you for your 5-star review! We're glad you received your order quickly and love the light.
29 Sept 2024
Verified review
Great service! Quick delivery and beautiful light :)
Report review
Answer by moonlightdesign.co.uk
30 Sept 2024
Thank you for your 5-star review! We’re delighted to hear you enjoyed our quick delivery and love the light. Your satisfaction is our goal.
25 Sept 2024
Verified review
Fast efficient service with items well priced
Report review
Answer by moonlightdesign.co.uk
30 Sept 2024
Thank you for your 5-star review! We’re glad you enjoyed our fast and efficient service and competitive prices.
6 days ago
Verified review
Excellent customer services.
Report review
20 Sept 2024
Verified review
Lovely product. Quick service
Report review
Answer by moonlightdesign.co.uk
30 Sept 2024
Thank you for your 5-star review! We're delighted to hear you enjoyed your purchase and our quick service. Your satisfaction is our top priority.
1 Oct 2024
Verified review
Very good experience
Report review
4 days ago
Verified review
Report review