Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Top positive review
23 Sept 2023
Verified review
I ordered the test for my blue staffy who has some allergies and skin issues. I was sceptical at first. However I had speedy test results. I sent my sample off on the Monday (1st class signed for) and I received the results by Friday afternoon. The online chat team were very quick to answer any questions. Also I like to think the test results are quiet reliable as I know she has issues with beef and turkey and they both came back as 100% reactive. This has made me feel more at ease with the results and the only food I was giving her with a 100% reaction was yoghurt. I feel that this test has helped me narrow down and able to eliminate more foods I hadn't even considered. The only downfall was , the app I downloaded would not work. However it turns out I didn't need the app, and the tracking system on your main page wasn't kept up to date. when I contacted your chat team informed me the exact date and time the sample had been received.
Submitted my puppy’s fur for testing. Result came back indicating reaction to all the items he was currently eating plus many items he has never had contact with. Whilst I appreciate that the test shows any reactive items, the 12 pages of the report were full of caveats disclaiming the test and finished with a statement that the test process had not been scientifically proved. I was left feeling that I had paid for a test, at a time when I had serious concerns about my new pet’s health, and it was only once I had paid for the test and received the results did I learn that it was not based on any proven science. The report was of no help to me whatsoever and I feel cheated. The whole process meant that here was a delay of nearly two weeks in then going to the vet and starting again. In the meantime, my puppy was crying with the irritation and itching he was suffering.
Really clear concise information provided when preparing and sending the sample.
Very interesting information back from the sample, which has helped me make better choices with my dogs diet.
Report review
2 Mar 2024
Verified review
The results seemed a little impersonal and generic
The results seemed a little impersonal. Most items listed were what most dogs can’t eat anyway. My dog has severe reactions at times and I was hoping for a more detailed report
Report review
14 Mar 2024
Verified review
Very helpful man Kai who answered my query.
I did not read the instructions through which was my fault, not that he made me feel that way . Very impressed
Report review
7 Mar 2024
Verified review
Excellent Service!
I am delighted I decided to use the services to test my dog. I now exactly what food and environments to avoid.
Thank you
Report review
8 Mar 2024
Verified review
Customer service
Excellent customer service, they were happy to help me with navigating the website. I am looking forward to seeing the results.
Report review
27 Feb 2024
Verified review
It was so easy to get my dog tested for allergies with Test My Pet, a good price and fast too. I would definitely recommend.
Report review
14 Mar 2024
Verified review
blown away with the service
I was blown away with how quick and easy the process was & the results. Scary but brilliant & makes total sense
Report review
21 Feb 2024
Verified review
Flagged up my dogs intolerances and led to a new diet using insects. Fantastic improvement on itching.
Report review
11 Mar 2024
Verified review
Super Quick Turnaround
Great customer service and super quick with getting the results to us. Very impressed!
Report review
2 Mar 2024
Verified review
Live chat
Great service when I had a query and used Live Chat - sorted out the problem quickly
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
Imported Reviews
They are not included in the overall rating. No verification measures have been taken.