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Test My Pets UK
Reviews:

210 reviews in the last 12 months276 total reviews  

4.06
Good

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Top positive review

23 Sept 2023
 Verified review
I ordered the test for my blue staffy who has some allergies and skin issues. I was sceptical at first. However I had speedy test results. I sent my sample off on the Monday (1st class signed for) and I received the results by Friday afternoon. The online chat team were very quick to answer any questions. Also I like to think the test results are quiet reliable as I know she has issues with beef and turkey and they both came back as 100% reactive. This has made me feel more at ease with the results and the only food I was giving her with a 100% reaction was yoghurt. I feel that this test has helped me narrow down and able to eliminate more foods I hadn't even considered. The only downfall was , the app I downloaded would not work. However it turns out I didn't need the app, and the tracking system on your main page wasn't kept up to date. when I contacted your chat team informed me the exact date and time the sample had been received.

Top negative review

4 May 2024
 Verified review
Submitted my puppy’s fur for testing. Result came back indicating reaction to all the items he was currently eating plus many items he has never had contact with. Whilst I appreciate that the test shows any reactive items, the 12 pages of the report were full of caveats disclaiming the test and finished with a statement that the test process had not been scientifically proved. I was left feeling that I had paid for a test, at a time when I had serious concerns about my new pet’s health, and it was only once I had paid for the test and received the results did I learn that it was not based on any proven science. The report was of no help to me whatsoever and I feel cheated. The whole process meant that here was a delay of nearly two weeks in then going to the vet and starting again. In the meantime, my puppy was crying with the irritation and itching he was suffering.
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Reviews for Test My Pets UK

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Latest first
8 Apr 2024
 Verified review
Really good service and really helpful they do all they can for u
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7 Apr 2024
 Verified review
Paid extra for quick response but it still took over two weeks. Dog seemed to be allergic to a lot. Not sure how accurate
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5 Apr 2024
 Verified review

A true banging your head against a brick wall experience

I wanted to get my itchy Labrador tested so tried TMPs.I filled in the form paid my money....then it all went wrong.I could not open the file on the website with anything.3 failed chats and numerous emails later I got absolutely nowhere.Dispite knowing my email and password I could not sign into my account,I tried to reset the password,i never received any emails to do it and never received any emails with instructions. If you want a banging your head against a brick wall experience you've come to the right company.Never did the test and despite asking numerous times never got my money back.
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4 Apr 2024
 Verified review
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3 Apr 2024
 Verified review
I appreciated the quickness of the results however results were questionable, so disappointed tbh
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3 Apr 2024
 Verified review
Very disappointed with their test. It didn't pick up any of the major sensitivities that she has. And then when trying to contact them their online chat service was useless. Very poor, requested a refund and no response. I would not recommend them or ever use them again.
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1 Apr 2024
 Verified review
Results came through a week after sending the sample off. Really good to see what my dogs sensitivities are so I can try and avoid them and confirms the seasonal ones I'd always thought she had. Would definitely recommend.
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31 Mar 2024
 Verified review
Quick response. Informative test results.
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IK
isobel k.
dalmellington
30 Mar 2024
 Verified review
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30 Mar 2024
 Verified review
Great information given and how it helped me dog settle and enjoy life again.
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30 Mar 2024
 Verified review

Happier girl happier dog mum

As much as she still scratches she appears happier since we cut out all grain from her diet, thanks to your tests
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26 Mar 2024
 Verified review

Disappointed with results. She'd been tested at vets several years ago.

Disappointed with results
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24 Mar 2024
 Verified review

Not specific enough for dogs

As it is a dog test then it would be helpful to test the main ingredients in dog food such as proteins. Half the ingredients tested dogs can’t have anyway.
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22 Mar 2024
 Verified review

Best thing we ever did for our doggo

Without doing this test I'd still be unaware of my French bulldogs sensitivies so I'm very grateful for that.. my doggo doesn't itch anymore which is excellent and no trips to the vets at all we just changed her food so thank you. PS I've added before and after pictures.
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21 Mar 2024
 Verified review
Never received the sample??? Poor response times
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OL
Olivia L.
Castlepollard
20 Mar 2024
 Verified review
Angel on chat was great but website confusing with two differing addresses and no email confirmation sent for order. If I had not taken a screen print I would have had real problems tracing it
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20 Mar 2024
 Verified review
I’ve emailed to ask about the results numerous times and never got a response at all would not recommend at all
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19 Mar 2024
 Verified review
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18 Mar 2024
 Verified review

Results came back surprisingly quick!

Highly recommend
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LR
Lesley R.
Cheshire
16 Mar 2024
 Verified review
From ordering the Allergy Test to getting the results was a seamless service
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