logitravel.co.uk
Reviews:

47 reviews in the last 12 months47 total reviews  

4.91
Excellent

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Top positive review

30 Nov 2023
 Verified review
Numerous calls to/from Ryan he was always polite, helpful and efficient I must be one of your most undecided customers despite this Ryan came up with a number of alternatives he clearly showed a great deal of patience full credit to yourselves having such a valuable member of staff . Whist I didn’t book anything this time I will be getting back in touch in due course I would have no hesitation in recommending Ryan nor LogiTravel Thank you for your assistance

Top negative review

13 Jun 2023
 Verified review
There is a glitch on your website where it wouldn't allow me to add the hand luggage coming back so I've had to book with one hand luggage down on the way back I am hoping that you will be able to rectify this asap
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Reviews for logitravel.co.uk

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7 Feb 2024
 Verified review

My first experience with logitravel

My first experience booking with logitravel and I wish I'd known about this sooner. I had the fortune of dealing with Mr Ryan John king who was absolutely phenomenal and very helpful. Made our booking experience very easy. I'm definitely sticking with logitravel for my future travels.
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Answer by logitravel.co.uk
8 Feb 2024
Good afternoon Julian, Thank you for your review! We will certainly pass on your kind words to the whole team, and especially to Ryan, we wish you a great trip! Best regards, Logitravel Team
24 Jan 2024
 Verified review

Breath of Fresh Air

Ryan was superb, spend over an hour on the phone with me to perfect the package I wanted, despite me chucking in curve balls, really attentive to detail, very patient and extremely pleasant to deal with - a breath of fresh air!
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Answer by logitravel.co.uk
6 Feb 2024
Good morning Parm, We are indeed very proud of all the agents who are part of the Logitravel team. We are thrilled to hear how satisfied you are with Ryan, and would love to hear how much his work is appreciated, thank you very much for your words! Best regards, Logitravel Team
24 Jan 2024
 Verified review

Breath of Fresh Air

Ryan was superb, spend over an hour on the phone with me to perfect the package I wanted, despite me chucking in curve balls, really attentive to detail, very patient and extremely pleasant to deal with - a breath of fresh air!
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24 Jan 2024
 Verified review

Breath of Fresh Air

Ryan was superb, spend over an hour on the phone with me to perfect the package I wanted, despite me chucking in curve balls, really attentive to detail, very patient and extremely pleasant to deal with - a breath of fresh air!
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19 Jan 2024
 Verified review

Amazing Consultant

Our experinece with Ryan was first class. He was knowledgeable, professional and went out of his way to support us. I would highly recommend using his services.
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Answer by logitravel.co.uk
6 Feb 2024
Good morning Tara, Thank you for your review! We will certainly pass on your kind words to Ryan, we wish you a safe journey! Best regards, Logitravel Team
9 Jan 2024
 Verified review
I really liked how easy the website was to use to search and then book a holiday. The prices are also pretty competitive!
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Answer by logitravel.co.uk
6 Feb 2024
Good morning Simon, Thank you very much for putting your trust in us. We are thrilled to hear that you found our website quick and easy to use and that you found our prices so competitive. We hope to see you soon! We look forward to seeing you soon, Logitravel Team
31 Jan 2024
 Verified review
Ryan worked tirelessly to match my requirements and was on hand to advise when I had issues registering for my cruise.
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Answer by logitravel.co.uk
6 Feb 2024
Good morning James, The friendliness and professionalism of our agents in advising you is essential for our clients to configure a trip that meets each and every one of their expectations. We are sure that Ryan will be delighted to know that his work is so appreciated and valued. We are sure Ryan will be delighted to know that his work is so appreciated and valued, thank you for your kind words! Best regards, Logitravel Team
9 Jan 2024
 Verified review
They listen to the customer and are flexible with the customers questions and needs. First class
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Answer by logitravel.co.uk
6 Feb 2024
Good morning Raymond, We are indeed very proud of all the agents who are part of the Logitravel team, so we are very excited to hear how satisfied you were with the service you received, thank you very much for your words! Best regards, Logitravel Team
30 Nov 2023
 Verified review

Nothing to much trouble for Ryan

Numerous calls to/from Ryan he was always polite, helpful and efficient I must be one of your most undecided customers despite this Ryan came up with a number of alternatives he clearly showed a great deal of patience full credit to yourselves having such a valuable member of staff . Whist I didn’t book anything this time I will be getting back in touch in due course I would have no hesitation in recommending Ryan nor LogiTravel Thank you for your assistance
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Answer by logitravel.co.uk
12 Dec 2023
Good morning, We are indeed very proud of all the agents who are part of the Logitravel team. We are thrilled to hear how satisfied you are with our colleague Ryan, and would love to hear how much his work is appreciated. Thank you very much for your words! Best regards, Logitravel Team
3 Aug 2023
 Verified review
We had a brilliant experience booking a cruise, Ryan John King was an excellent help, took his time to go through difficult options with us until we got our perfect cruise booked. 5 stars for Ryan
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25 Oct 2023
 Verified review

Ryan John King

I spoke to Ryan today to get some background information as we were thinking of booking a cruise. Ryan was pleasant and knowledgeable and as a result we have booked our first cruise
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Answer by logitravel.co.uk
12 Dec 2023
Good morning Carol, Thank you for your review! We will certainly pass on your kind words to the whole team, and especially to our colleague Ryan. See you soon! Best regards, Logitravel Team
29 Sept 2023
 Verified review

We were pleased to have Iris as our agent

We were pleased to have Iris handle our cruise bookings. The swift response to questions pre booking, made the process easy for us, and queries post booking were similarly swift.
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Answer by logitravel.co.uk
4 Oct 2023
Good afternoon Robert, We are indeed very proud of all the agents who are part of the Logitravel team. We are thrilled to hear how satisfied you are with our colleague Iris, and would love to hear how much her work is appreciated. Thank you very much for your words! Best regards, Logitravel Team
11 Sept 2023
 Verified review

Customer service above and beyond

The helpfulness and professionalism of Iris the travel agent we were contacted by after emailing the company with a query
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Answer by logitravel.co.uk
13 Sept 2023
Good afternoon Bernie, The friendliness and professionalism of our agents during their advice are fundamental for our clients to be able to configure a trip that meets each and every one of their expectations. We are sure that our colleague Iris will be delighted to know that her work is so appreciated and valued. Thank you for your kind words! Best regards, Logitravel Team
17 Dec 2023
 Verified review

I was a little bit disappointed because…

I was a little bit disappointed because it was more than the quote. Too easy to book. Thanks
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Answer by logitravel.co.uk
19 Dec 2023
Good morning Pauline, Thank you for rating us with the highest score! We are glad that the booking process met your expectations. On the other hand, remember that we work with dynamic rates, so the prices, as the places are sold out, may vary depending on their availability. Also, the quotes do not save the price or the place, so they do not commit the customer at any time. We wish you a happy cruise! Best regards, Logitravel Team
25 Jun 2023
 Verified review
Very smooth booking process. Maybe also offer airport parking booking as an option.
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Answer by logitravel.co.uk
19 Jul 2023
Good morning Agnes, Thank you for your feedback. We are happy to know that you appreciate the effort invested in improving and optimizing the booking process of our website, as the satisfaction of our customers is the most important thing for us. We will certainly take note of your comments for future improvements to our website and wish you a happy day! Best regards, Logitravel Team
10 Nov 2023
 Verified review

Best prices & easy to book

Really easy to book and best cruise prices, wide range of packages from the UK too.
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Answer by logitravel.co.uk
12 Dec 2023
Good morning Amanda, Thank you very much for your kind words! Comments like this help us to confirm that we are working in the right direction and keep us motivated to continue offering the best service. We hope to see you again soon! Best regards, Logitravel Team
10 Nov 2023
 Verified review
Easy to book, good service and really good prices on cruises.
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Answer by logitravel.co.uk
12 Dec 2023
Good morning Amanda, Thank you for taking a few minutes of your time to write this review about your experience with us. We are glad to hear that you found our rates so interesting, as we believe that offering good value for money is essential. We look forward to seeing you again! Best regards, Logitravel Team
19 Sept 2023
 Verified review
Great Rooms in Great Places and even better prices :)
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Answer by logitravel.co.uk
21 Sept 2023
Good afternoon Clive, Thank you for taking a few minutes of your time to write this review about your experience with us. We are glad to hear that you found our rates so interesting, as we believe that offering good value for money is essential. We look forward to seeing you again! Best regards, Logitravel Team
29 Nov 2023
 Verified review
Ryan was very helpful and answered all my questions
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Answer by logitravel.co.uk
12 Dec 2023
Good morning, The friendliness and professionalism of our agents in their advice is essential for our clients to be able to set up a trip that meets each and every one of their expectations. We are sure our colleague Ryan will be delighted to know that his work is so appreciated and valued. Thank you for your kind words! Best regards, Logitravel Team
30 Sept 2023
 Verified review
Easy booking process at a very competitve price
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Answer by logitravel.co.uk
4 Oct 2023
Good afternoon Simon, We are very happy to hear that your experience with us has been so positive. Thank you for giving us the highest rating! We hope to see you again very soon. Best regards, Logitravel Team