uk.foodplu.euReviews:
263 reviews in the last 12 months571 total reviews
Excellent
TrustmarkValid
Top positive review
20 Nov 2023
Verified review
Absolutely amazing. I was ordering before from few different online shops so I got quite few to compare I can easily say this one is the best one. All the products I brought arrived ( from different shops once it comes to delivery there are actualy many products that are not available but they were in the basket, while here I had all the products - this is a main one for me) price and dates - amazing all products even from fridge with long dates ( usually when I was buying from different shops most of them didn't have long or were literally for couple days ) deliver really quick. I'm really happy and definitely will buy again
Read more
Top negative review
10 May 2023
Verified review
Do not recommend shopping from them . I did not receive my shopping at all, and they do not want to help with that. All what they say is that DHL is showing that I did receive parcel which is not true . I could easily go to shop and buy those products not order from. At that moment I do not have money or shipping . Contact with them is very difficult. As a customer I did expect help from your side not me calling delivery company
Read more
Reviews for uk.foodplu.eu
31 Mar 2024
Verified review
I didn't get my delivery.
Online shop: uk.foodplu.eu
Order amount: GBP 57.14
Guarantee amount: GBP 2,500.00
Guarantee no.: TS2C-1580424281
Duration: Mar 27, 2024 until Apr 25, 2024
My and my wife are both disabled we were waiting for the shopping.
Report review
19 Feb 2024
Verified review
It’s a great shop, great value
It’s a great shop with great value products. Delivery charge is too high which takes away some of the great value when checking out. It is much better when free delivery codes are offered so we try and only buy when that is available. Fast dispatch and great communication too.
Report review
Answer by uk.foodplu.eu
20 Mar 2024
Thank you for your feedback! We've got an option of free delivery, we encourage you to visit our online shop for more info :)
6 Jan 2024
Verified review
Fast and efficient delivery. Well packaged.
Report review
Answer by uk.foodplu.eu
10 Jan 2024
Thank you for your positive feedback! We encourage you to make further purchases :)
19 Oct 2023
Verified review
Cans were not packed very well
Most of them arrived battered
Report review
15 Nov 2023
Verified review
Quick delivery, well package, I will deffinetly use again
Report review
6 Jun 2023
Verified review
Quick delivery, good communications
Report review
Answer by uk.foodplu.eu
12 Jun 2023
Thank you for your positive feedback. We encourage you to make further purchases.
19 Dec 2023
Verified review
Report review
15 Dec 2023
Verified review
Report review
10 Oct 2023
Verified review
Report review
26 Sept 2023
Verified review
Report review
13 Aug 2023
Verified review
Excellent packing, horrendous customer service
Excellent packing, great quality items and all in long date. However, very poor customer service. Rude responses, poor performance, ridiculous policy on items weight and price. If you order specific weight of items they reserve the right to pack more and therefore charge you for more.
Report review
26 Jun 2023
Verified review
Lactose free product substitution
We usually are very happy with the shop and the delivery service (4-5 stars). However, when we’ve ordered lactose free twarog (cottage cheese) they’ve delivered just ‘normal’ twarog without any warning. Absolutely unacceptable! And even dangerous. Zero star for that delivery.
Report review
16 Jul 2023
Verified review
Wrong items sent, No reply. Amazing
Wrong items sent. But lack of customer service was the more disappointing part. Filled a form from their website. Waited . Send another 48hrs later . Nothing. Amazing
Report review
22 Jul 2023
Verified review
Almost everything was perfect, except I was missing one item, sent contact form but never heard anything back
Report review
31 Oct 2023
Verified review
Paczka przyszla poszarpana i mokra.paczki z ogórkami byly dziurawe i wyleciala z nich wszystka woda .
Report review
29 Sept 2023
Verified review
Was not food plus fault it was DHL incompetence. you cannot contact DHL.
Report review
25 Nov 2023
Verified review
They didn`t deliver my parcel on time
Report review