uk.foodplu.eu- Logo - reviews

uk.foodplu.eu
Reviews:

274 reviews in the last 12 months558 total reviews  

4.69
Excellent

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Certified since: 2 Sept 2021
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uk.foodplu.eu fulfils all Trusted Shops quality criteria, including
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  • Encrypted data transfer
  • Clear ordering process

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Top positive review

20 Nov 2023
 Verified review
Absolutely amazing. I was ordering before from few different online shops so I got quite few to compare I can easily say this one is the best one. All the products I brought arrived ( from different shops once it comes to delivery there are actualy many products that are not available but they were in the basket, while here I had all the products - this is a main one for me) price and dates - amazing all products even from fridge with long dates ( usually when I was buying from different shops most of them didn't have long or were literally for couple days ) deliver really quick. I'm really happy and definitely will buy again

Top negative review

10 May 2023
 Verified review
Do not recommend shopping from them . I did not receive my shopping at all, and they do not want to help with that. All what they say is that DHL is showing that I did receive parcel which is not true . I could easily go to shop and buy those products not order from. At that moment I do not have money or shipping . Contact with them is very difficult. As a customer I did expect help from your side not me calling delivery company
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Reviews for uk.foodplu.eu

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13 Aug 2023
 Verified review

Excellent packing, horrendous customer service

Excellent packing, great quality items and all in long date. However, very poor customer service. Rude responses, poor performance, ridiculous policy on items weight and price. If you order specific weight of items they reserve the right to pack more and therefore charge you for more.
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26 Jun 2023
 Verified review

Lactose free product substitution

We usually are very happy with the shop and the delivery service (4-5 stars). However, when we’ve ordered lactose free twarog (cottage cheese) they’ve delivered just ‘normal’ twarog without any warning. Absolutely unacceptable! And even dangerous. Zero star for that delivery.
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16 Jul 2023
 Verified review

Wrong items sent, No reply. Amazing

Wrong items sent. But lack of customer service was the more disappointing part. Filled a form from their website. Waited . Send another 48hrs later . Nothing. Amazing
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22 Jul 2023
 Verified review
Almost everything was perfect, except I was missing one item, sent contact form but never heard anything back
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31 Oct 2023
 Verified review
Paczka przyszla poszarpana i mokra.paczki z ogórkami byly dziurawe i wyleciala z nich wszystka woda .
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29 Sept 2023
 Verified review
Was not food plus fault it was DHL incompetence. you cannot contact DHL.
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25 Nov 2023
 Verified review
They didn`t deliver my parcel on time
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