Test Your Intolerance- Logo - reviews

Test Your Intolerance
Reviews:

178 reviews in the last 12 months657 total reviews  

3.85
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Top positive review

16 Feb 2024
 Verified review
I particulrly like the idea of knowing what could be causing symptoms and putting the information given within the report into effect by following exclusion diet ( for short length of time ) = well worth it ... I have tried and been helped and am faithful to periodic testing because of my very sensitive system. All thanks to everyone and I must add that the Customer Service team are way Above and Beyond being willingly help~full. Thank and Praise.

Top negative review

17 Aug 2023
 Verified review
After ordering my test, following the instructions provided and sending it back, I received an email stating there had been an error with the test in the lab, and I had to re-do the test. I waited three weeks for the test to arrive but didn't receive nothing, and on following up on emails, I had no responce (that made me feel that I had been scammed as a customer). On my third follow up, I finally got a responce and requested a refund, but was still left out of pocket as I had to originally pay for the test to be sent back Tracked and Signed for (£6.90). Very disappointed in this service, I hope no-one has to go through what I did.
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Reviews for Test Your Intolerance

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4 Apr 2024
 Verified review

Very detailed.

Very detailed report, easish to understand. I believe it will be helpful in understanding how these foods & other items effect my health,& how to go about making changes if & when I can.
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4 days ago
 Verified review

Not useful for me

It showed I had intolerances to everything I knew and a few more. I took this as a trial before my allergy appt in a few months. Waste of money gave me nothing more than what I knew.
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4 days ago
 Verified review
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7 Apr 2024
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30 Mar 2024
 Verified review
Good range of things tested, but testing for things like cockroaches not relevant
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13 Mar 2024
 Verified review
No email confirming my order, had to chase my kit. Then had to chase the results
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25 Mar 2024
 Verified review
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23 Feb 2024
 Verified review

Satisfied with the service but query the results

Satisfied with the service, ease of submitting hair sample, quick results and communication, also liked the detailed breakdown of results but I don’t believe in the validity of test results. Items I know I am intolerant to were not flagged at all which I find strange, meaning I didn’t trust the other results.
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16 Feb 2024
 Verified review
Very Helpful. Although I had to chase up the results. The staff once I spoke to them were very helpful and ensured I got my results sent out in a quick and timely manner.
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5 Feb 2024
 Verified review
easy and straight forward. very informative results
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15 Feb 2024
 Verified review
Very easy process, fast response
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AM
Ann M.
Sutton
7 Jan 2024
 Verified review

Need help to decipher properly

I suffer with Fibromyalgia and my cognitive skills are not good and it’s taken me a while to get a GP appt. I want to go over your findings with a nutritionist so I can be guided how to get the best out of it. I have serious gut problems with IBS, Diverticulitis and Lactose Intolerance that I know of so find it difficult eating the right stuff. Hopefully once I can get the nutritionist’s help this will have been invaluable
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Answer by Test Your Intolerance
24 Jan 2024
Thank you for your review. We’re very proud of our service and we appreciate your feedback. We are always looking to improve our service, and your feedback helps. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team! Donna, Customer Service Manager
25 Jan 2024
 Verified review
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6 Jan 2024
 Verified review
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Answer by Test Your Intolerance
24 Jan 2024
Thank you so much for your review! We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team! Thanks again for the great review! Donna, Customer Service Manager
25 Jun 2023
 Verified review

Positive changes

Very easy process and results were very comprehensive. Highlighted an intolerance to quite a few things which I would eat regularly. Some, such as plums, I was sort of aware of already but would take the hit because I liked them. Others, such as peanuts and Olive Oil, I'm not particularly convinced about and will need to experiment with. In particular I'm trying to be Wheat Gluten free and so far I don't appear to be producing so much gas. Other foods, such as onions, which I know I can only tolerate in small doses weren't on the list. A section of the report goes Into lifestyle changes that can be made but I found it quite general.
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Answer by Test Your Intolerance
3 Jul 2023
Thank you so much for your review! We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@testyourintolerance.com Thanks again for the great review! Donna, Customer Service Manager
22 Sept 2023
 Verified review
Honestly, I was skeptical at first but after reading some of the reviews I decided to take the test and see if the results matched, most of what I already knew regarding my own food intolerance. The result was spot on accurate, and then some. I am very impressed and this test will help guide me when eating certain foods.
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Answer by Test Your Intolerance
25 Sept 2023
Thank you so much for your review! We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@testyourintolerance.com Thanks again for the great review! Donna, Customer Service Manager
18 May 2023
 Verified review

Positive feedback.

The results took about ten days to come, and confirmed a few suspicions, but also showed me a few things I didn’t know about. One issue was coconut wasn’t tested, it’s a rare allergy but it’s good to know if it’s a problem as coconut and coconut oil are in so many products these days.
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Answer by Test Your Intolerance
19 May 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team are also always on hand to help you with any questions or queries you may have. We are always trying to improve our service, and your feedback helps! Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@testyourintolerance.com Thanks again for the great review! Donna, Customer Service Manager
23 Sept 2023
 Verified review
Good service but I’m not sure about the results… The test was sent in good time and the directions for completing it was clear. Unfortunately I was not aware that I should stop taking piriton for 5 days before the test. So I think my results were skewed.
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Answer by Test Your Intolerance
26 Sept 2023
Hi, thank you for your review! We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. While we do recommend stopping antihistamines and certain types of other medications prior to taking your sample, in the case of antihistamines, this is just a precation. Antihistamines are highly unlikely to affect blood allergy testing, but usually only affect skin prick/patch testing. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@testyourintolerance.com Thanks again for the great review! Donna, Customer Service Manager
24 Dec 2023
 Verified review
There was too much information. It showed I had an intolerance to many many things. When I first read the details I felt shocked and wondered if I should stop eating all those things about 90% but then realised that was impossible.
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Answer by Test Your Intolerance
29 Dec 2023
Hi Neil, thank you for your review. I am very sorry to ehar that you found the report overwhelming. Our team are available at info@testyourintolerance.com to answer any questions or queries you may have related to your test results. We're so pleased that you chose our service, our own accredited laboratories, and the scientific team continuously innovates and ensures quality with our large range of testing. We also partner with approved labs and test manufacturers to bring you the very best health insights at home including liver functionality, iron deficiency, and Vitamin D testing. Donna Customer Service Manager
RS
Rahul S.
London
3 Apr 2024
 Verified review

Very comprehensive intolerance test

It's a very comprehensive intolerance test that's provided but I do question it's accuracy as I feel I do not have an intolerance to some items mentioned.
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