playwell.co.ukReviews:
540 reviews in the last 12 months3,082 total reviews
Excellent
Top positive review
29 Nov 2023
Verified review
I have used Playwell off and on for more years than I want to admit to.
They have always been my go too for anything martial arts related.
From just the quality of clothes to personal protection equipment and weapons.
I have always found that the quality and service and indeed quick despatch of orders, have never dropped nor changed over decades of use.
Website is great to navigate and also if I'm ever in need of advice, the person on the other end of the phone are the fountain of knowledge that's required.
Keep it up.
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Top negative review
4 Apr 2024
Verified review
I still have not received the order despite paying for next day delivery. I understand that delivery is contracted to DX but that is your business choice and they are falling far short of an acceptable service level. It is particularly irritating for the last two mornings to be told, we have your item and will deliver today. A few hours later the messages changes to there is a delay. we will deliver soon.
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Reviews for playwell.co.uk
3 days ago
Verified review
Play well is a fabulous company they are great at updating when item leaves them and when to expect. If things go wrong they sort like lost in post sorted quick and my husband wanted an item that had been out of stock for a long time true to their word they informed me it was now available thus quickly ordered and on its way. I’ve used a few times but for me one of the best suppliers of martial art equipment around I really like their quality and professionalism but by far the most useful is their brilliant communication. Thank you
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10 Apr 2024
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Playwell is awesome!
Playwell is an awesome martial arts suppliers. I have no worries buying from them, always prompt delivery and have a great selection of all your MA needs. My last purchase was a weapons case, it’s lovely. Exactly what I expected from their description, really good case and prompt delivery. Nice one Playwell!
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5 Apr 2024
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Great customer service
Didn't have one of my items, emailed me quite quicly regarding with different options, I'd asked if I could make an additional payment for a more expensive option, and they sent that without charging extra. Great customer service.
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11 Apr 2024
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Quick. Response. Quick Delivery. I am sorry you didn't have the Irish blackthorn walking stick. Tried another company and it’s an ongoing saga. We would have preferred your service. You can't stock everything.
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7 Apr 2024
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Customer care: given a problem with an address off their software, they went all out to correct that as fast as possible. Product was of good quality and no damage.
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8 Apr 2024
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Very good quality product, and fast shipping, but a size guide (for karate trousers) would be very useful for beginners who don't know how the clothing is sized
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14 Apr 2024
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No real improvement that I can think of. An excellent service and experience dealing with playwell.
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6 Apr 2024
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Excellent shop
Item described very well. Fast delivery and a good price. I will shop there again. A+++
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10 Apr 2024
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Easy to order and super fast delivery, could not fault and will definitely use again
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5 days ago
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Quick delivery , good order updates and a great quality item
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8 days ago
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Greatness
They were rapid with shipping out my Tonfas so I’m thankful.
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11 Apr 2024
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Highly recommended!
Good service, good price, good communication, fast delivery!
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6 Apr 2024
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On time postage and happy with the quality of the product.
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12 Apr 2024
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Great company with quality products and speedy delivery
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6 Apr 2024
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Always excellent service
Items correct, high quality and arrived quickly.
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11 days ago
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Playwell 5 stars…
Good products at fair prices with fast delivery
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8 Apr 2024
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Website easy to use and goods arrived promptly
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3 Apr 2024
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Very happy and pleased very good 10 out of 10
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14 Apr 2024
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Great products, great prices
,fast delivery
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9 Apr 2024
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you get as described quick delivery all great
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