playwell.co.ukReviews:
540 reviews in the last 12 months3,082 total reviews
Excellent
Top positive review
29 Nov 2023
Verified review
I have used Playwell off and on for more years than I want to admit to.
They have always been my go too for anything martial arts related.
From just the quality of clothes to personal protection equipment and weapons.
I have always found that the quality and service and indeed quick despatch of orders, have never dropped nor changed over decades of use.
Website is great to navigate and also if I'm ever in need of advice, the person on the other end of the phone are the fountain of knowledge that's required.
Keep it up.
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Top negative review
4 Apr 2024
Verified review
I still have not received the order despite paying for next day delivery. I understand that delivery is contracted to DX but that is your business choice and they are falling far short of an acceptable service level. It is particularly irritating for the last two mornings to be told, we have your item and will deliver today. A few hours later the messages changes to there is a delay. we will deliver soon.
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Reviews for playwell.co.uk
8 Apr 2024
Verified review
Very good quality product, and fast shipping, but a size guide (for karate trousers) would be very useful for beginners who don't know how the clothing is sized
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12 days ago
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10 Mar 2024
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Nice training karambit ordered from Playwell.
Well made and nice weight.
The only thing that lets it down is the inside of finger ring on the karambit is a bit rough. Also the edges on the finger ring should really be rounded off and smooth but they are not.
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25 Mar 2024
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New Tonfa's for training
I like the light weight of the tonfa's compared to the old oak ones I have been using, the only thing I did not like is they are coated in a heavy reddish varnish. They are seem to be well made, I am looking forward to using.
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25 Mar 2024
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Excellent service - delivery date was day after estimated date, so pretty good.
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12 Mar 2024
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A very quick turnaround of orders
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6 Mar 2024
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price are bit high
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19 Mar 2024
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6 Feb 2024
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7 Jan 2024
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12 Nov 2023
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Prompt delivery, great service. The only problem is the length of the dobok trousers. They are too short. I ordered a 170cm suit, but the trousers are the same length as the 165cm ones I already have. Very frustrating as the kit was required at short notice for a grading, therfore I couldn't return them.
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21 Sept 2023
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Adequate, but image did not match item delivered
While the item delivered was a pole arm it did not match with the image in question the butt consisted of a ring with two smaller rings joined to it and the blade did not have the hook with the taste in it. How ever not quite worth the expense of returning and is adequate for training.
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KN
Katie N.
LINCOLN
14 Dec 2023
Verified review
Quick delivery but no replies to msges
Quick delivery which was good, however by mistake i ordered the wrong colour tab and realised as soon as id ordered so i messaged on the page to try and change it and also WhatsApp messaged but got no replies from either so ended up with the wrong tabs and had to order again.
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20 Jun 2023
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Website is very easy to use and place orders. Items reasonably priced.
Order was delivered quickly. Only downside is delivery cost is quite expensive.
Over all very happy and will use again
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22 Oct 2023
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Delivery quick cheaper item than elsewhere. Would give 5 stars but Wing Chun butterfly knives were stained needed a good clean.
Other than being dirty the knives were in good condition.
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12 Sept 2023
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Good quality product, as expected....
Product was as expected and of good quality but a little more technical info online would have been appreciated, together perhaps with a short video??
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3 Oct 2023
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Excellent service although the postal charge was hugely excessive. DHL are obviously charging a premium for such a light/long package
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8 Aug 2023
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Prompt and correct
Order arrived very quickly by Royal Mail. Postage was a bit expensive, but maybe that's the price for prompt and reliable delivery
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9 Sept 2023
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Tai Chi Suit
Good quality and 48h delivery (RoyalMail). Very pleased. No washing care instructions, which would be nice to have.
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31 May 2023
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Don't always have the stock that I want but fast and competitive service. Helpful customer service
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